2025 Winner HotelTechAwards
Hoteliers voted GuestRevu as the #1 Guest Survey Software provider in the 2025 HotelTechAwards
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Compare Flexkeeping (Glitch Management) vs GuestRevu (Surveys) vs Service Metrics Group
Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs GuestRevu (Surveys) vs Service Metrics Group. Find out which Guest Survey Software is right for you based on realtime data from 455 verified hotelier reviews across 59 countries.
Flexkeeping
Ranked 5 (out of 25)
GuestRevu
Ranked 1 (out of 25)
2025 Winner HotelTechAwards
Hoteliers voted GuestRevu as the #1 Guest Survey Software provider in the 2025 HotelTechAwards.
Learn more
Learn more
Service Metrics Group
Ranked 11 (out of 25)
Ratings Summary
Flexkeeping (Glitch Management)
unranked
GuestRevu (Surveys)
100
Service Metrics Group
unranked
Flexkeeping (Glitch Management)
19 verified reviewsGuestRevu (Surveys)
434 verified reviewsService Metrics Group
2 verified reviewsFlexkeeping (Glitch Management)
GuestRevu (Surveys)
Service Metrics Group
Flexkeeping (Glitch Management)
GuestRevu (Surveys)
Service Metrics Group
Flexkeeping (Glitch Management)
GuestRevu (Surveys)
Service Metrics Group
Flexkeeping (Glitch Management)
GuestRevu (Surveys)
Service Metrics Group
Not enough data available
Flexkeeping (Glitch Management)
Verified Customer Support
GuestRevu (Surveys)
Verified Customer Support
Service Metrics Group
Verified Customer Support
Flexkeeping (Glitch Management)
GuestRevu (Surveys)
Service Metrics Group
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Flexkeeping (Glitch Management)
Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
GuestRevu (Surveys)
Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Featured clients
Flexkeeping (Glitch Management)
GuestRevu (Surveys)
GuestRevu doesn’t have any featured brands available
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Fit Score for Your Property
Pricing
Flexkeeping (Glitch Management)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
GuestRevu (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Flexkeeping (Glitch Management)
Everyone must have Flexkeeping ??
Housekeeping managerGuestRevu (Surveys)
Excellent guest review platform
Group Marketing ManagerService Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Most Positive Review
Flexkeeping (Glitch Management)
Essential for Housekeeping & Maintenance
DirectorGuestRevu (Surveys)
Be up to date, full automatic
MDService Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Most Critical
Flexkeeping (Glitch Management)
Amazing company
GMGuestRevu (Surveys)
Excellent company to work with.
General ManagerService Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)References
Flexkeeping (Glitch Management)
Flexkeeping doesn’t have any references available
GuestRevu (Surveys)
Kevin Charity
CEO The Coaching Inn Group
CEO The Coaching Inn Group
Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth
Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse
Laurence Wall
Director of Operations Crazy Bear Fitzrovia
Director of Operations Crazy Bear Fitzrovia
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Flexkeeping (Glitch Management)
Property Management Systems (11)
Hotel Management Software (7)
Guest Messaging Software (3)
GuestRevu (Surveys)
Property Management Systems (22)
Hotel Management Software (10)
Booking Engine (8)
Service Metrics Group
Service Metrics Group doesn't have any integrations
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles