Compare Flexkeeping (Glitch Management) vs GuestService - Surveys vs Nivula Reputation

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Guest Service

GuestService - Surveys

3 reviews
NIVULA SA

Nivula Reputation

7 reviews

Compare Flexkeeping (Glitch Management) vs GuestService - Surveys vs Nivula Reputation

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs GuestService - Surveys vs Nivula Reputation. Find out which Guest Survey Software is right for you based on realtime data from 29 verified hotelier reviews across 8 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
NIVULA SA

NIVULA SA

Ranked 14 (out of 55)

5.0
7 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon

Nivula Reputation

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

GuestService - Surveys

3 verified reviews

Nivula Reputation

7 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

GuestService - Surveys

100%

Nivula Reputation

99%
Ease of Use

Flexkeeping (Glitch Management)

5

GuestService - Surveys

5

Nivula Reputation

5
ROI

Flexkeeping (Glitch Management)

4.8

GuestService - Surveys

5

Nivula Reputation

5
Implementation

Flexkeeping (Glitch Management)

4.9

GuestService - Surveys

Not enough data available

Nivula Reputation

5
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Nivula Reputation

5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

GuestService - Surveys

Nivula Reputation

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Nivula Reputation

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Guest Service
vs.
NIVULA SA

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Nivula Reputation

Luxury Hotels - 43%
Hostels - 14%
City Center Hotels - 14%
Featured clients

Flexkeeping (Glitch Management)

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

NIVULA SA Average NIVULA SA

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Nivula Reputation

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Flexkeeping
vs.
Guest Service
vs.
NIVULA SA

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

GuestService - Surveys

Reception team

Front Office from (Turkey)

Nivula Reputation

Complete, fast and Easy!!

Receptionist from Syracuse (Italy)
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

GuestService - Surveys

Guest Service doesn’t have any references available
-

General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

Nivula Reputation

NIVULA SA doesn't have any integrations

Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

-
Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Nivula Reputation

NIVULA SA doesn’t have any recent articles