Compare GuestRevu (Surveys) vs Vimeo vs Guest Feedback (by Customer Alliance)

GuestRevu

GuestRevu (Surveys)

434 reviews
Vimeo

Vimeo

0 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews

Compare GuestRevu (Surveys) vs Vimeo vs Guest Feedback (by Customer Alliance)

Guest Survey Software vendor comparison between GuestRevu (Surveys) vs Vimeo vs Guest Feedback (by Customer Alliance). Find out which Guest Survey Software is right for you based on realtime data from 499 verified hotelier reviews across 65 countries.

GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
434 reviews
View profile
Vimeo

Vimeo

Ranked 14 (out of 21)

N/A
0 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile

Ratings Summary

HT Score

GuestRevu (Surveys)

100 HTScore Icon

Vimeo

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon
Popularity

GuestRevu (Surveys)

434 verified reviews

Vimeo

0 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews
Likelihood to Recommend

GuestRevu (Surveys)

95%

Vimeo

0%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

GuestRevu (Surveys)

4.7

Vimeo

0

Guest Feedback (by Customer Alliance)

4.7
ROI

GuestRevu (Surveys)

4.6

Vimeo

0

Guest Feedback (by Customer Alliance)

4.4
Implementation

GuestRevu (Surveys)

4.6

Vimeo

Not enough data available

Guest Feedback (by Customer Alliance)

4.6
Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Vimeo

0

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

Vimeo

Guest Feedback (by Customer Alliance)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Vimeo

Other

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu
vs.
Vimeo
vs.
Customer Alliance

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%

Vimeo

Resorts - 0%
Motels - 0%
Hostels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Pricing Available By Request

Vimeo has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Vimeo

Pricing Available By Request
Vimeo has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
GuestRevu
vs.
Vimeo
vs.
Customer Alliance
1-click quote request

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
Most Critical

GuestRevu (Surveys)

Excellent company to work with.

General Manager

Vimeo

Vimeo doesn’t have any clients that have vouched for the product

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

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General Info

Screenshots

Vimeo doesn't have any screenshots

Integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
View all integrations (37)

Vimeo

Vimeo doesn't have any integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (48)
Recent Articles

Vimeo

Vimeo doesn’t have any recent articles