Compare Helix by micrometrics vs CustomerCount Surveys vs Flexkeeping (Glitch Management)

MicroMetrics

Helix by micrometrics

2 reviews
CustomerCount

CustomerCount Surveys

0 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews

Compare Helix by micrometrics vs CustomerCount Surveys vs Flexkeeping (Glitch Management)

Guest Surveys & Feedback vendor comparison between Helix by micrometrics vs CustomerCount Surveys vs Flexkeeping (Glitch Management). Find out which Guest Surveys & Feedback is right for you based on realtime data from 21 verified hotelier reviews across 7 countries.

MicroMetrics

MicroMetrics

Ranked 11 (out of 25)

4.8
2 reviews
View profile
CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile

Ratings Summary

HT Score

Helix by micrometrics

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon
Popularity

Helix by micrometrics

2 verified reviews

CustomerCount Surveys

0 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews
Likelihood to Recommend

Helix by micrometrics

95%

CustomerCount Surveys

0%

Flexkeeping (Glitch Management)

99%
Ease of Use

Helix by micrometrics

5

CustomerCount Surveys

0

Flexkeeping (Glitch Management)

5
ROI

Helix by micrometrics

5

CustomerCount Surveys

0

Flexkeeping (Glitch Management)

4.8
Implementation

Helix by micrometrics

Not enough data available

CustomerCount Surveys

Not enough data available

Flexkeeping (Glitch Management)

4.9
Customer Support

Helix by micrometrics

4.8

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

Helix by micrometrics

CustomerCount Surveys

Flexkeeping (Glitch Management)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MicroMetrics
vs.
CustomerCount
vs.
Flexkeeping

Customers

Top 3 Segments

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients
-
-

Flexkeeping (Glitch Management)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
MicroMetrics
vs.
CustomerCount
vs.
Flexkeeping
1-click quote request

What Customers Are Saying

Most Recent Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager
Most Positive Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director
Most Critical

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Flexkeeping (Glitch Management)

Amazing company

GM
References
-
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

Helix by micrometrics

Property Management Systems (1)
View all integrations (1)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Booking Engine (2)
View all integrations (18)
Recent Articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles