Compare HolidayCheck vs Medallia vs Reputation Manager (by Customer Alliance)

HolidayCheck AG

HolidayCheck

0 reviews
Medallia

Medallia

8 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews

Compare HolidayCheck vs Medallia vs Reputation Manager (by Customer Alliance)

Reputation Management vendor comparison between HolidayCheck vs Medallia vs Reputation Manager (by Customer Alliance). Find out which Reputation Management is right for you based on realtime data from 61 verified hotelier reviews across 12 countries.

HolidayCheck AG

HolidayCheck AG

Ranked 29 (out of 55)

N/A
0 reviews
View profile
Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 5 (out of 55)

4.7
53 reviews
View profile

Ratings Summary

HT Score

HolidayCheck

unranked HTScore Icon

Medallia

unranked HTScore Icon

Reputation Manager (by Customer Alliance)

83 HTScore Icon
Popularity

HolidayCheck

0 verified reviews

Medallia

8 verified reviews

Reputation Manager (by Customer Alliance)

53 verified reviews
Likelihood to Recommend

HolidayCheck

0%

Medallia

96%

Reputation Manager (by Customer Alliance)

94%
Ease of Use

HolidayCheck

0

Medallia

4.6

Reputation Manager (by Customer Alliance)

4.7
ROI

HolidayCheck

0

Medallia

4.5

Reputation Manager (by Customer Alliance)

4.4
Implementation

HolidayCheck

Not enough data available

Medallia

4.9

Reputation Manager (by Customer Alliance)

4.8
Customer Support

HolidayCheck

0

Verified Customer Support

Medallia

4.8

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Certificate of Excellence

HolidayCheck

Medallia

Reputation Manager (by Customer Alliance)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Social review tracking

SMS text messaging

Case Management

HolidayCheck

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

HolidayCheck AG
vs.
Medallia
vs.
Customer Alliance

Customers

Top 3 Segments

HolidayCheck

Resorts - 0%
Motels - 0%
Hostels - 0%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%
Featured clients
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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

HolidayCheck AG has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

HolidayCheck

Pricing Available By Request
HolidayCheck AG has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
HolidayCheck AG
vs.
Medallia
vs.
Customer Alliance

What Customers Are Saying

Most Recent Review

HolidayCheck

HolidayCheck AG doesn’t have any clients that have vouched for the product

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

HolidayCheck

HolidayCheck AG doesn’t have any clients that have vouched for the product

Medallia

Nice Tool

General Manager from San Francisco (United States)

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager
Most Critical

HolidayCheck

HolidayCheck AG doesn’t have any clients that have vouched for the product

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager
References
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General Info

Screenshots
Integrations

HolidayCheck

Hotel Guest Apps (2) Hotel CRM & Email Marketing (1) In-Room Hotel Tablets (1)

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
Recent Company Updates
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