Compare Hotel Speaker vs Guest Feedback (by Customer Alliance)

Hotel Speaker

Hotel Speaker

27 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews

Compare Hotel Speaker vs Guest Feedback (by Customer Alliance)

Reputation Management vendor comparison between Hotel Speaker vs Guest Feedback (by Customer Alliance) . Find out which Reputation Management is right for you based on realtime data from 92 verified hotelier reviews across 22 countries.

Hotel Speaker

Hotel Speaker

Ranked 6 (out of 55)

4.8
27 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile

Ratings Summary

HT Score

Hotel Speaker

80 HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon
Popularity

Hotel Speaker

27 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews
Likelihood to Recommend

Hotel Speaker

95%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

Hotel Speaker

4.9

Guest Feedback (by Customer Alliance)

4.7
ROI

Hotel Speaker

4.7

Guest Feedback (by Customer Alliance)

4.4
Implementation

Hotel Speaker

4.9

Guest Feedback (by Customer Alliance)

4.6
Customer Support

Hotel Speaker

4.9

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

Hotel Speaker

Guest Feedback (by Customer Alliance)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Hotel Speaker

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Hotel Speaker
vs.
Customer Alliance
vs.

Customers

Top 3 Segments

Hotel Speaker

City Center Hotels - 26%
Branded Hotels - 26%
Luxury Hotels - 15%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients

Hotel Speaker

Hotel Speaker doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotel Speaker Average Hotel Speaker

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Hotel Speaker

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Hotel Speaker
vs.
Customer Alliance
vs.

What Customers Are Saying

Most Recent Review

Hotel Speaker

Personalised, perfectly written in all languages

Communications Manager from Les Roquetes (Spain)

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
Most Critical

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
References

Hotel Speaker

Hotel Speaker doesn’t have any references available
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General Info

Screenshots
Integrations

Hotel Speaker

Listings Management (1)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
Recent Company Updates

Hotel Speaker

Hotel Speaker doesn’t have any recent company updates

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Recent Articles

Hotel Speaker

Hotel Speaker doesn’t have any recent articles