Compare Amadeus Service Optimization – HotSOS® vs M3 (Labor Management) vs DX Package by DOWHAT

Amadeus

Amadeus Service Optimization – HotSOS®

31 reviews
M3

M3 (Labor Management)

239 reviews
DOWHAT

DX Package by DOWHAT

27 reviews

YOU MAY ALSO LIKE

Featured products that are similar to the ones you selected below.

All Staff Collaboration Tools Products

Snapfix

Best for improving hotel operations with quick task assignments.

Visit Website

Minut

Best for smart monitoring of guest rooms and ensuring safety

Visit Website

Compare Amadeus Service Optimization – HotSOS® vs M3 (Labor Management) vs DX Package by DOWHAT

Staff Collaboration Tools vendor comparison between Amadeus Service Optimization – HotSOS® vs M3 (Labor Management) vs DX Package by DOWHAT. Find out which Staff Collaboration Tools is right for you based on realtime data from 297 verified hotelier reviews across 18 countries.

Amadeus

Amadeus

Ranked 9 (out of 59)

3.9
31 reviews
View profile
M3

M3

Ranked 2 (out of 26)

4.4
239 reviews
View profile
DOWHAT

DOWHAT

Ranked 5 (out of 59)

4.8
27 reviews
View profile

Ratings Summary

HT Score

Amadeus Service Optimization – HotSOS®

27 HTScore Icon

M3 (Labor Management)

99 HTScore Icon

DX Package by DOWHAT

76 HTScore Icon
Popularity

Amadeus Service Optimization – HotSOS®

31 verified reviews

M3 (Labor Management)

239 verified reviews

DX Package by DOWHAT

27 verified reviews
Likelihood to Recommend

Amadeus Service Optimization – HotSOS®

78%

M3 (Labor Management)

88%

DX Package by DOWHAT

96%
Ease of Use

Amadeus Service Optimization – HotSOS®

4.4

M3 (Labor Management)

4.5

DX Package by DOWHAT

4.9
ROI

Amadeus Service Optimization – HotSOS®

4.1

M3 (Labor Management)

4.3

DX Package by DOWHAT

4.7
Implementation

Amadeus Service Optimization – HotSOS®

4.1

M3 (Labor Management)

4.2

DX Package by DOWHAT

4.7
Customer Support

Amadeus Service Optimization – HotSOS®

4.2

Verified Customer Support

M3 (Labor Management)

4.5

Verified Customer Support

DX Package by DOWHAT

4.8

Verified Customer Support

Certificate of Excellence

Amadeus Service Optimization – HotSOS®

M3 (Labor Management)

DX Package by DOWHAT

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Amadeus Service Optimization – HotSOS®

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

M3 (Labor Management)

Shifts & Scheduling

Time Tracking

Analytics & Benchmarking

Tasks & Checklists

Messaging & Communication

Benefits Management

DX Package by DOWHAT

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
M3
vs.
DOWHAT

Customers

Top 3 Segments

Amadeus Service Optimization – HotSOS®

Other - 71%
Resorts - 16%
Boutiques - 6%

M3 (Labor Management)

Branded Hotels - 38%
Limited Service & Budget Hotels - 16%
Boutiques - 9%

DX Package by DOWHAT

Luxury Hotels - 25%
Resorts - 22%
Hostels - 19%
Featured clients

Amadeus Service Optimization – HotSOS®

Amadeus doesn’t have any featured brands available

M3 (Labor Management)

DX Package by DOWHAT

DOWHAT doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

M3 Average M3

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

DOWHAT Average DOWHAT

Amadeus Service Optimization – HotSOS®

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

M3 (Labor Management)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

DX Package by DOWHAT

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Amadeus
vs.
M3
vs.
DOWHAT

What Customers Are Saying

Most Recent Review

Amadeus Service Optimization – HotSOS®

Hotsos issues

PBX/Instant Service Center Manager

M3 (Labor Management)

very quick response when I reach out with questions

General Manager

DX Package by DOWHAT

Smart Order

과장
Most Positive Review

Amadeus Service Optimization – HotSOS®

It is an excellent tool but the implementation is the key of the success and sometimes the people that HotSOS send to do the training sessions are not so qualified to big property's. Also it is important that the staff take the to...

Front Office Manager from San José (Costa Rica)

M3 (Labor Management)

Excellent software for cost controls

Business Operations and Systems Specialist from

DX Package by DOWHAT

It's convenient.

주임 from Gangneung (South Korea)
Most Critical

Amadeus Service Optimization – HotSOS®

Its versatility, makes everything more efficient (translated from Spanish).

Concierge from Caracas (Venezuela)

M3 (Labor Management)

Streamline all brands to one Daily/Monthly/Annual budget and P&L format.

EVP sales from

DX Package by DOWHAT

It's convenient.

주임 from Gangneung (South Korea)
References

Amadeus Service Optimization – HotSOS®

Chandra Illanperuma
Director of Housekeeping Palazzo Versace Dubai at Jaddaf Waterfront

Martijn Drost
Head of Engineering and IT Hotel Sofitel Legend The Grand Amsterdam

Markus Krebs
Resort Manager Monarch Beach Resort

M3 (Labor Management)

Glenn Young
Risk & Financial Officer

DX Package by DOWHAT

DOWHAT doesn’t have any references available

General Info

Screenshots
Integrations

Amadeus Service Optimization – HotSOS®

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (11)

M3 (Labor Management)

Property Management Systems (16) Hotel Management Software (9) Channel Managers (6)

DX Package by DOWHAT

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)