The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 40 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Fully automated revenue management.
RJB Systems (MyRatesMagic) shines , with exclusive features like Multi-property consolidation and Multi-property Management.
Side-by-side ratings based on 40 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 40 | 0 |
After analyzing 40 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while RJB Systems (MyRatesMagic) users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reporting Capabilities
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Forecasting Support
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User-Friendly Interface
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Rate Recommendations
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Forecast Accuracy
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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RJB Systems (MyRatesMagic)
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| Small (10-24 rooms) | #43 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | — |
| Large (75-199 rooms) ▾ | #7 19 reviews | — |
| X-Large (200+ rooms) | #11 5 reviews | — |
By Property Type
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RJB Systems (MyRatesMagic)
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| Boutique ▾ | #24 19 reviews | — |
| Luxury ▾ | #18 23 reviews | — |
| Branded / Chain ▾ | #15 19 reviews | — |
| Extended Stay | #35 1 reviews | — |
By Region
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RJB Systems (MyRatesMagic)
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| North America | #22 2 reviews | — |
| Europe ▾ | #28 6 reviews | — |
| Asia Pacific ▾ | #7 21 reviews | — |
| Middle East | #16 1 reviews | — |
Choosing a revenue management system for your hotel involves evaluating both the capabilities and the maturity of the solutions. Infor EzRMS by Infor is a well-established platform with nearly 40 reviews and recent feedback, making it a more reliable choice for your team. RJB Systems’ MyRatesMagic, while newer and less reviewed, offers a straightforward rate plan management tool. But which system truly meets your hotel’s needs?
Both Infor EzRMS and RJB Systems (MyRatesMagic) aim to optimize hotel revenue, but they tackle different aspects of revenue management. EzRMS provides comprehensive automation, data analysis, and dynamic pricing, supporting strategic decision-making across multiple properties. Conversely, MyRatesMagic focuses solely on rate plan management, streamlining rate creation and comparison but lacking the broader forecasting and automation features. Do you need a full revenue management platform or just a rate plan tool?
Infor EzRMS is designed for hotels seeking an all-in-one solution to automate pricing decisions, improve KPIs, and analyze extensive business data. RJB Systems (MyRatesMagic), on the other hand, is better suited for hoteliers who want quick, hassle-free control over rate structures without extensive forecasting or automation. Are you looking for a complete revenue management system or a simple rate plan management tool?
The key divergence is in their depth of features; EzRMS offers 32 exclusive features including demand forecasting, client communication, and automated controls, while MyRatesMagic offers 4 core features focused on rate plan creation and scenario testing. Do you prioritize automation and detailed analytics, or simplicity and quick setup?
If your hotel needs an integrated revenue management system with automation, advanced analytics, and the ability to manage multiple properties, go with Infor EzRMS. It’s proven with nearly 40 reviews, an overall rating of 4.46/5, and recent feedback confirming its reliability and usability.
If your hotel primarily requires a straightforward rate plan management tool with quick scenario testing and cloud accessibility, RJB Systems’ MyRatesMagic might suffice. However, note that it has zero reviews and a limited feature set, indicating less proven reliability and market presence.
For large hotels, chains, or properties seeking strategic tools, EzRMS’s extensive capabilities and proven track record make it the clear choice. Smaller boutique hotels or those with minimal revenue management needs could consider MyRatesMagic for its simplicity, but the lack of reviews raises concerns about its maturity.
Infor EzRMS scores a 4.49/5 for ease of use, with positive reviews highlighting its user-friendly interface and stable performance. Users appreciate the detailed reporting, intuitive navigation, and helpful support that facilitate onboarding, which averages a 4.27/5 satisfaction score.
RJB Systems (MyRatesMagic), with no available review data, makes it difficult to assess usability. Its core function as a rate plan management tool suggests a straightforward, cloud-based interface, but without user feedback, its ease of use remains unverified.
Edge: Infor EzRMS.
Infor EzRMS boasts 32 features, including dynamic pricing, client CRM, automated revenue controls, content management, and multi-property management — features that empower your team to optimize revenue comprehensively. RJB Systems (MyRatesMagic) offers 4 features: multi-property management, rate plan creation, scenario testing, and basic analytics.
The depth of features in EzRMS supports complex revenue strategies and automation, an essential edge for larger or multi-property hotels. MyRatesMagic’s limited feature set makes it suitable for simple rate adjustments but falls short for strategic revenue management.
Edge: Infor EzRMS.
Based on the 39 reviews, Infor EzRMS’s support scores 4.04/5, with users praising its responsiveness and problem-solving capabilities. Review quotes talk about an “efficient support team” and “quick issue resolution,” though some call for expanded support hours and better integration assistance.
RJB Systems (MyRatesMagic) has no reviews, making it impossible to gauge support quality. Given its small size and niche focus, the platform’s support might be less robust or less responsive compared to EzRMS’s established service.
Edge: Infor EzRMS.
With 39 reviews, Infor EzRMS holds an overall rating of 4.46/5 and a 86% likelihood to recommend, especially favored by city center, branded, and independent hotels. Reviews from recent months reinforce its value, especially for hotels seeking extensive reporting and automation.
RJB Systems (MyRatesMagic) lacks reviews altogether, so no hotel segment ratings or user feedback are available. This absence suggests it is less tested or adopted widely.
Edge: Infor EzRMS.
Both platforms do not publicly disclose detailed pricing, but Infor EzRMS is typically sold via tailored quotes, often requiring an implementation fee and ongoing subscription costs. RJB Systems (MyRatesMagic) also operates on a custom quote basis, emphasizing ease of use and rate plan management without mention of pricing tiers.
Given the lack of transparent pricing, your team should contact each vendor for detailed estimates, especially considering the scope of your hotel’s revenue management needs.
Infor EzRMS is a full-fledged revenue management system built for hotels aiming to maximize revenue through automation, detailed analytics, and multi-property management. It’s backed by nearly 40 reviews, recent positive feedback, and high user ratings, making it a proven, mature choice.
RJB Systems’ MyRatesMagic offers a simpler, rate plan management tool that excels in creating and comparing rate scenarios quickly but lacks the extensive features and proven track record of EzRMS. It might be suitable for small properties or teams that want quick control over rates without automation.
If your hotel needs a comprehensive, reliable revenue management solution, EzRMS is the clear winner. Opt for MyRatesMagic only if your focus is on basic rate plan management and simplicity, knowing it has less market validation and no reviews.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, Infor EzRMS and RJB Systems (MyRatesMagic) share 0 features. Here are the key differences — features one has that the other lacks.
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RJB Systems (MyRatesMagic)
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| Analytics dashboard | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Dynamic Pricing | ||
| Multi-property Management | ||
| Multi-property consolidation | ||
| Room & rate type filtering | ||
| Seating Management | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 24 more features differ between these products.
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and RJB Systems (MyRatesMagic) share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while RJB Systems (MyRatesMagic) offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor EzRMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. RJB Systems (MyRatesMagic): No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and RJB Systems (MyRatesMagic) has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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