The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 165 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Mobile App.
Pricepoint shines in customer support and ROI , with exclusive features like Controlled Automation/Algorithm Customization and Market Insights Reporting.
Side-by-side ratings based on 165 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 40 | 125 |
After analyzing 165 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while Pricepoint users highlight onboarding and support, ease of use, dynamic pricing. Click any theme to see what reviewers say.
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Customer Support
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Onboarding and Support
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Reporting Capabilities
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Forecasting Support
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Dynamic Pricing
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Revenue Increase
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Rate Recommendations
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Customization and Flexibility
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Forecast Accuracy
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PMS Integration
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Language Options
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #43 1 reviews | #14 28 reviews |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | #31 7 reviews |
| Large (75-199 rooms) ▾ | #7 19 reviews | #36 0 reviews |
| X-Large (200+ rooms) | #11 5 reviews | — |
By Property Type
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| Boutique ▾ | #24 19 reviews | #18 22 reviews |
| Luxury ▾ | #18 23 reviews | #28 7 reviews |
| Branded / Chain ▾ | #15 19 reviews | #36 2 reviews |
| Extended Stay ▾ | #35 1 reviews | #24 3 reviews |
By Region
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| North America ▾ | #22 2 reviews | #10 22 reviews |
| Europe ▾ | #28 6 reviews | #22 12 reviews |
| Asia Pacific ▾ | #7 21 reviews | #18 1 reviews |
| Middle East | #16 1 reviews | #15 1 reviews |
Choosing the right revenue management system (RMS) is vital for your hotel’s profitability. Both Infor EzRMS and Pricepoint aim to optimize your pricing strategies, but they approach this goal differently. Infor EzRMS has a longstanding reputation, extensive features, and a broad global presence, while Pricepoint offers a streamlined, AI-driven solution tailored for smaller hotels and easier operations. Your choice hinges on your hotel's size, complexity, and specific needs: are you after deep data insights or quick, demand-based automation?
Both systems are designed to enhance revenue through smarter pricing, but they diverge significantly in their approach. Infor EzRMS, with more than 39 reviews and recent user feedback, is a comprehensive platform favored by larger or multi-property hotels seeking detailed reporting and advanced controls. Pricepoint, supported by 83 reviews and more recent feedback, excels in automation and ease of use, ideal for small to medium hotels that want quick wins.
While Infor EzRMS offers robust forecasting, detailed analytics, and extensive integrations, it requires a steeper learning curve and more dedicated resources to operate effectively. Pricepoint simplifies the revenue management process, automating many tasks and focusing on demand-driven, property-specific pricing. Do you need a deep dive into data or a straightforward, demand-focused tool?
If your hotel operates across multiple locations or targets high-value segments like resorts or boutique properties, Infor EzRMS is a better fit. Its extensive feature set, including CRM, task management, open API, and mobile apps, supports complex workflows and granular control, making it suitable for larger teams and properties with sophisticated needs. The platform’s proven track record with major chains like Accor underscores its enterprise capability.
Conversely, if your hotel is a small to mid-sized operation seeking quick, demand-based adjustments with minimal manual effort, Pricepoint is the clear winner. Its intuitive interface, automation focus, and real-time pricing capabilities help increase ADR and occupancy without requiring deep technical expertise. If ease of setup and fast ROI matter most, Pricepoint’s high review scores reflect its suitability for lean teams.
Ease of use is a key differentiator. Infor EzRMS scores 4.49/5 in user ratings but has a more complex interface, reflecting its broad capabilities and feature depth. Users praise its detailed reporting and data analysis, but some note that mastering the system requires specific knowledge and training. Onboarding scores are solid at 4.27/5, yet users mention occasional operational delays following updates.
Pricepoint outperforms slightly with a 4.75/5 ease-of-use rating. Its streamlined design, guided setup, and automation features make it more accessible for smaller teams. Users frequently mention its quick learning curve and the team’s proactive support as key benefits. For hotels prioritizing simplicity, Edge: Pricepoint.
Infor EzRMS offers 17 shared features plus 15 unique capabilities, including CRM, task management, content management, and an open API—supporting complex workflows and multi-property management. Its features are tailored toward detailed operational control, ideal for large or corporate hotel groups.
Pricepoint, with 28 unique features, emphasizes automation and real-time demand analytics. Its offerings include "what-if" scenario analysis, AI optimization, automatic pricing updates, and customizable dashboards—features designed for quick, demand-driven adjustments. Edge: Pricepoint, as it provides a broader suite of automation-focused tools suitable for smaller hotels.
Support quality significantly influences ongoing success with RMS. Infor EzRMS scores 4.04/5, with users praising responsiveness, especially quick issue resolution and support team expertise. However, some report delayed responses during peak times and challenges with system updates causing temporary disruptions.
Pricepoint outshines with a 4.95/5 score, and reviews frequently mention fast, attentive support and onboarding. Customers appreciate the team’s proactive communication and willingness to assist with customization. Edge: Pricepoint, for its consistently high support ratings and more recent positive feedback.
Integration breadth can streamline hotel operations. Infor EzRMS boasts 113 verified partners, including major PMS and channel management systems like SiteMinder, Mews, and Profitroom. Its open API and extensive network support large, multi-property setups with complex data flows.
Pricepoint offers 18 verified integrations, focusing on core PMS and channel partners such as WuBook, Guesty, and Cloudbeds. While fewer, these integrations are typically sufficient for smaller hotels aiming for seamless data exchange. Edge: Infor EzRMS, with its extensive partner network supporting complex, multi-platform operations.
Infor EzRMS, with a 4.46/5 overall rating from 39 reviews, is favored by larger hotels and resort properties, often rated highly for data depth and strategic control. Its older reviews mostly come from established chains, with high scores (4.6/5) from brand hotels, but recent reviews are scarce, suggesting limited current feedback.
Pricepoint, with a 85.38 HTR Score and 83 reviews, is rated very highly at 4.74/5, especially among smaller hotels and boutique properties. Recent reviews praise its ease of use, automation, and support, making it more relevant for smaller teams seeking quick results.
Infor EzRMS does not list specific pricing publicly, reflecting its enterprise nature. Typically, such systems involve custom quotes, implementation fees, and ongoing costs, making it more suitable for larger hotels with budgets for extensive deployments.
Pricepoint charges a straightforward $500 monthly fee, with no implementation or setup costs listed. Its transparent pricing and lower entry barrier make it attractive for small to medium hotels seeking predictable costs and quick ROI.
Hotels that should consider Infor EzRMS include:
Not ideal if:
Hotels that are ideal candidates for Pricepoint include:
Not ideal if:
At its core, Infor EzRMS offers a deeply detailed, analytic-driven approach suited for larger, complex operations. Its extensive features support strategic, multi-property revenue management but demand more investment in time, resources, and expertise. It’s the choice for hotel chains or properties with sophisticated needs and dedicated revenue teams.
Pricepoint, with its demand-centric automation and simplicity, appeals most to small and mid-sized hotels prioritizing ease of operation, quick implementation, and measurable revenue gains. Its high recent review scores and user-friendly design make it a practical, cost-effective option for lean teams.
Choose Infor EzRMS if your hotel needs extensive control, integrations, and analytics—especially at scale. Opt for Pricepoint if your focus is on demand-based pricing, automation, and fast ROI with minimal complexity. Both systems can boost revenue, but your specific hotel profile and operational capacity should guide your decision.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Infor EzRMS and Pricepoint share 17 features. Here are the key differences — features one has that the other lacks.
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| "What-if" scenario analysis | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Manage Restrictions | ||
| Manage Sell-Outs & Cancellations | ||
| Price Explanation | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 31 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"For sure our revenue wouldn't be what it was if it wasn't for Pricepoint. That's the super easy thing to say."
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
What hoteliers love
Users are generally satisfied with the onboarding process and support team, noting responsive and effective assistance. However, some suggest improvem... Users are generally satisfied with the onboarding process and support team, noting responsive and effective assistance. However, some suggest improvements for better initial setup guidance and more user-specific training.
The platform is generally regarded as intuitive and easy to navigate, with users highlighting the simplicity of setup and daily use. This ease allows... The platform is generally regarded as intuitive and easy to navigate, with users highlighting the simplicity of setup and daily use. This ease allows hotel staff to quickly adapt and leverage the system for more effective revenue management.
Pricepoint's dynamic pricing feature is highly regarded for its real-time updates and immediate response to market shifts, allowing hotels to optimize... Pricepoint's dynamic pricing feature is highly regarded for its real-time updates and immediate response to market shifts, allowing hotels to optimize rates and maximize occupancy. Users appreciate the platform's ability to automate and streamline pricing adjustments based on demand signals.
Where hoteliers push back
While Pricepoint is effective, some users desire more freedom to adjust parameters like price caps and competitor sets, as well as additional configur... While Pricepoint is effective, some users desire more freedom to adjust parameters like price caps and competitor sets, as well as additional configuration options to better tailor the system to unique business needs.
Several reviews indicate a need for improved competitor tracking tools within Pricepoint. Users wish for more detailed insights and enhanced functiona... Several reviews indicate a need for improved competitor tracking tools within Pricepoint. Users wish for more detailed insights and enhanced functionalities to better compare their performance with counterparts in the industry.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and Pricepoint share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while Pricepoint offers 18. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Pricepoint leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. Pricepoint: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and Pricepoint has 90. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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