INTELITY Mobile Check-in vs. LIKE MAGIC (Check-in):
Which Is Right for You?

The Decision

Choosing the right contactless check-in system is critical for your hotel’s guest experience and operational efficiency. Both INTELITY Mobile Check-in and LIKE MAGIC aim to streamline arrivals and enhance guest interactions, yet they differ significantly in features, user feedback, and market presence. Your decision hinges on whether you prioritize extensive integrations and a proven overall rating or a more recent, highly-rated platform with fewer reviews. Which solution aligns best with your hotel’s needs?

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Is INTELITY or LIKE MAGIC Better for Hotels?

Both products address the core challenge of contactless check-in by enabling guests to bypass front desk queues and check in digitally. INTELITY, with its 17 reviews and a perfect overall rating of 5/5, offers a mature, well-established platform appreciated for its comprehensive features and deep integrations. LIKE MAGIC, however, boasts 29 reviews and a recent review count indicating more current user feedback, with a perfect 99% likelihood to recommend, making its high user satisfaction more current and reliable.

While INTELITY emphasizes extensive system integrations, including POS, PMS, and digital menus, LIKE MAGIC leans on automation and seamless guest journey management. The question is whether you need a feature-rich, highly customizable system or a simpler, highly-rated solution with recent positive feedback. Do you want a platform with broad system compatibility or one praised for its guest experience?

INTELITY vs LIKE MAGIC: Which Should Your Hotel Choose?

If your hotel needs a robust, highly integrated system capable of managing multiple facets of the guest journey—from digital menus to contactless ordering and POS integration—INTELITY is the clear choice. Its extensive feature list and over 50 verified partners support large-scale or complex operations, ideal for luxury, boutique, or resort properties aiming for a comprehensive digital experience.

Conversely, if your hotel prioritizes quick implementation, ease of use, and high recent satisfaction, LIKE MAGIC is more suitable. Its 29 reviews, recent positive feedback, and high likelihood to recommend (99%) indicate a platform that delivers on guest convenience and staff efficiency, especially for extended stay, city center, or limited-service hotels.

In summary, choose INTELITY if broad functionality and system compatibility are critical. Opt for LIKE MAGIC if recent reviews, guest focus, and simplicity matter most.

Is INTELITY or LIKE MAGIC Easier to Use?

INTELITY scores 4.65/5 for ease of use, with users praising its intuitive interface and straightforward onboarding. However, some reviews note that its many features could overwhelm staff initially, especially if they are not tech-savvy. Its onboarding process is rated 4.12/5, indicating a solid but potentially lengthy setup.

LIKE MAGIC, with a 4.9/5 rating for ease of use and an onboarding rating of 4.78/5, receives praise for its simple, straightforward platform. Reviewers mention that guests find it very easy to check in, and staff appreciate its minimal learning curve. Its more recent reviews suggest faster adoption and higher satisfaction with usability.

Edge: LIKE MAGIC.

Which Has Better Features: INTELITY or LIKE MAGIC?

INTELITY offers 14 features exclusive to its platform, including digital menus, POS and PMS integrations, contactless ordering, NFC, and PCI compliance, making it highly versatile. Its total of 15 shared features with LIKE MAGIC covers essential contactless check-in functions.

LIKE MAGIC provides only 2 exclusive features—Lobby Kiosk and Marketing Communications opt-in—yet it covers core check-in needs efficiently. Its feature set is simpler but highly rated for the guest journey, focusing on streamlined contactless check-in and automation.

Edge: INTELITY.

Which Has Better Customer Support: INTELITY or LIKE MAGIC?

INTELITY earns a 4.53/5 rating for support, with reviews highlighting helpful staff and reliable service. One reviewer states, “The staff with a never-say-no attitude makes working with Intelity enjoyable,” but some note that support can be slower during busy periods.

LIKE MAGIC scores slightly higher at 4.83/5, with recent reviews emphasizing quick, attentive support. Guests and staff report that support is proactive and responsive, often resolving issues swiftly, which is critical for new implementations.

Edge: LIKE MAGIC.

Which Has More Integrations: INTELITY or LIKE MAGIC?

INTELITY boasts 56 verified partners, including major systems like Oracle Hospitality, Mews, and Adyen, supporting complex, multi-system environments. Its extensive integrations make it suitable for hotels with existing technology ecosystems or sophisticated operation needs.

LIKE MAGIC has 10 verified partners, including popular systems like TrustYou and Triptease. While fewer, these integrations cover essential systems for contactless check-in and guest communication, supporting smoother operation for smaller or mid-sized properties.

Edge: INTELITY.

Which Do Hoteliers Rate Higher: INTELITY or LIKE MAGIC?

INTELITY’s 17 reviews, mostly from boutique and resort hotels, give it a perfect 5/5 rating, with consistent praise for its comprehensive offerings. However, with no recent reviews, this feedback may be less reflective of current user experiences.

LIKE MAGIC, with 29 reviews and a 99% likelihood to recommend, is highly rated across multiple segments, especially extended stay and city hotels. Recent reviews highlight its ease of use and guest satisfaction, making it a trustworthy option for modern properties.

Edge: LIKE MAGIC.

How Much Do INTELITY and LIKE MAGIC Cost?

INTELITY does not publicly list its pricing, often requiring direct contact for a custom quote. Its platform offers extensive features and integrations, usually at a higher price point suitable for larger or more complex hotels.

LIKE MAGIC charges a straightforward $700 monthly fee, with no additional implementation or setup costs disclosed, making it easier to budget for smaller to mid-sized hotels seeking quick deployment.

In terms of transparent pricing, LIKE MAGIC has a clear advantage.

What Type of Hotel Should Use INTELITY?

• Hotels that want a fully integrated guest experience platform combining check-in, digital menus, and payment processing.
• Properties with the resources to implement a system that supports extensive customization and branding.
• Large resorts or boutique hotels with complex operations needing multiple system integrations.
• Hotels aiming to future-proof with scalable solutions that grow with their business.
• Not ideal if you prefer a simple, minimal setup or are budget-constrained.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels seeking a quick, cost-effective solution focused on guest convenience and mobile check-in.
• Properties that value recent, high guest satisfaction ratings and positive user feedback.
• Hotels with limited IT resources or those in need of a straightforward platform with minimal setup.
• Hotels emphasizing automation and self-service, especially in urban or extended stay segments.
• Not ideal if you require extensive integrations or highly customizable features.

The Bottom Line for Hotels

INTELITY’s Mobile Check-In provides a comprehensive, highly integrated platform backed by a large partner network, suitable for larger or complex hotels. Its extensive features support a sophisticated digital guest experience, but it may require more time and resources to implement fully.

LIKE MAGIC excels in delivering a highly-rated, user-friendly experience with recent reviews indicating strong guest satisfaction. Its focus on automation and simplicity makes it ideal for hotels seeking quick deployment, high guest engagement, and cost-effective solutions.

If your hotel demands extensive integrations and a proven track record, INTELITY is the clear choice. But if recent reviews and ease of use are your top priorities, LIKE MAGIC is the better fit—more current user praise and a 99% recommendation rate emphasize this.

In conclusion, choose INTELITY for advanced features and system depth; opt for LIKE MAGIC if you prioritize recent positive feedback, guest experience, and straightforward setup.