Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™
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INTELITY Mobile Check-in
4.7 (20 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
INTELITY Mobile Check-in
Unranked in Contactless Check-in
Enable guests to bypass the front desk with contactless check-in.
91% recommended by 79 hotels
More than 50% of INTELITY’s reviews come from United States.
What is INTELITY?
Founded in 2013 | Headquarters in California (United States) | 65 employees
INTELITY Mobile Check-In is a digital guest management platform designed for the hospitality sector. This solution enhances the guest experience by allowing travelers to complete the check-in process using their mobile devices, eliminating the need to visit the front desk. By offering features like 1-click check-in, ID verification, mobile key access, and secure payment processing, it streamlines operations and enhances guest satisfaction. INTELITY Mobile Check-In integrates with existing property systems, supports custom branding, and helps hotels improve operational efficiency, safety, sustainability, and revenue growth, making it a key tool for modern hotels.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of INTELITY products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
INTELITY Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
INTELITY Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by INTELITY
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
INTELITY's Provided Description:
"## Streamline Arrival with Seamless, Contactless Check-In INTELITY’s Mobile Check-In revolutionizes the guest arrival experience by enabling travelers to bypass the front desk and head straight to their rooms. This digital-first solution offers a secure, efficient, and personalized check-in process, enhancing guest satisfaction while optimizing hotel operations. Ideal for luxury, boutique, and forward-thinking hotel brands, INTELITY Mobile Check-In is an essential tool for modern hospitality. --- ## Why Hoteliers Choose INTELITY Mobile Check-In INTELITY’s Mobile Check-In is trusted by hoteliers worldwide for its ability to enhance the guest experience and streamline operations. Key benefits include: - **Enhanced Guest Satisfaction**: Guests appreciate the convenience of checking in from anywhere, reducing wait times and improving their overall experience.[Oaky EN](https://oaky.com/en/blog/contactless-check-in?utm_source=chatgpt.com) - **Operational Efficiency**: Automating the check-in process frees up front desk staff to focus on personalized guest services. - **Increased Safety**: Minimizes physical contact, aligning with health and safety protocols. - **Sustainability**: Reduces the need for physical materials, supporting eco-friendly initiatives. --- ## Key Features INTELITY’s Mobile Check-In offers a range of features designed to enhance both guest experience and hotel operations: - **1-Click Check-In**: Guests can check in with a single tap, streamlining the process and reducing friction. - **ID Capture & Verification**: Securely collect and verify guest identification through the app. - **Mobile Key Integration**: Provide guests with digital room keys, eliminating the need for physical key cards. - **Payment Processing**: Allow guests to complete payments securely within the app. - **Real-Time Updates**: Keep guests informed with instant notifications and updates about their stay. --- ## Seamless Integration & Customization INTELITY’s Mobile Check-In is designed for seamless integration and customization:[Jotform](https://www.jotform.com/blog/contactless-check-in/?utm_source=chatgpt.com) - **Integration with Existing Systems**: Compatible with over 100 leading PMS, POS, room control, and ticketing systems. - **Custom Branding**: Tailor the app's appearance and features to align with your property's branding. - **Flexible Deployment**: Implement Mobile Check-In across single or multiple properties, scaling as your business grows.[INTELITY+5Adobe Stock+5INTELITY+5](https://stock.adobe.com/images/self-check-in-app-cartoon-smartphone-interface-vector-templates-set-mobile-app-screen-page-light-mode-design-sign-in-form-and-gps-maps-ui-for-application-phone-display-with-flat-illustrations/358549050?utm_source=chatgpt.com) - **User-Friendly Interface**: Empower guests with an intuitive platform that simplifies the check-in process. ## Proven Impact on Hotel Performance Implementing INTELITY’s Mobile Check-In leads to measurable improvements in key performance metrics: - **Higher Guest Engagement**: Increase interaction with hotel services and amenities. - **Operational Savings**: Reduce reliance on physical materials and streamline staff workflows. - **Revenue Growth**: Boost ancillary revenue through targeted promotions and convenient service access."
FAQs
INTELITY Mobile Check-in Alternatives
Not sure if INTELITY is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:
Capabilities
Per-Arrival Mobile Check-In
Per-Arrival Mobile Check-In
Give your guests the convenience and flexibility to check-in before they arrive on your property. Our full flow mobile check-in is equipped with ID capture and verification, ensuring a seamless, contactless experience. Easily reduce front desk wait times and digitally collect the information you need from your guest.
Full Mobile Check-In & Check-Out
Full Mobile Check-In & Check-Out
Enable guests to bypass the front desk and head straight to their rooms for a streamlined and contactless mobile check-in and check-out experience.
ID Capture & Verification
ID Capture & Verification
Need your guest’s ID on file as part of your check-in flow? No problem. With ID capture, guests can use their phone’s camera to take a photo of their ID and submit it directly through your app to your supported PMS.
Multi-Key & Shared Key
Multi-Key & Shared Key
Give guests the convenience of sharing mobile keys with fellow travelers. Keys are monitored and can be easily revoked or reset by either the guest or your staff, ensuring room access stays in the right hands.
API Available for Existing Apps
API Available for Existing Apps
Get the guest experience features you want on the app you have, powered by our platform API. Hotels can remain competitive in today’s digital age without needing to start at the beginning. Like a blank canvas, we can provide the color you need to elevate your digital guest experience offerings.
A Fully Integrated Guest Experience
A Fully Integrated Guest Experience
Leveraging more than 100 integrations with the top PMS, POS, room controls, and ticketing providers, our platform makes it easy to incorporate guest experience technology directly within your existing technology stack. Unlock the digital experience for your guests on the mobile app or in-room tablet, while connecting your staff’s operations seamlessly.
Features
Pre-Arrival & Check-in
4/5 features
Information Collection
4/5 features
Translations
4/5 features
Payments & Authorization
4/5 features
Mobile Key
4/5 features
Upgrades & Upselling
4/5 features
Other
1/1 features
Available Add-ons & Modules
Guest Experience Management System
Staff Collaboration Tools
Our staff operation tool automates and streamline daily operations, manage incremental revenue streams, aids in elevating the guest experience, and more – all from a single dashboard. Resolve customer complaints quickly, schedule preventative maintenance, receive guest feedback instantaneously, and manage all of your mobile and in-room content in real-time.
Leveraging 100+ integrations with top PMS, POS, room controls, and ticketing providers, we make it easy to incorporate technology directly within your existing technology stack.
Fully Native Mobile Apps
Hotel Guest Apps
Our branded mobile app puts your hotel and all its amenities in your guests’ hands. Your guests can engage with your hotel from anywhere. Available on iOS, Android, or web browser, our branded mobile app includes White-label apps for individual properties, Multi-property, brand apps, and Mobile API.
Mobile Key
Hotel Keyless Entry Systems
Provide guests with a contactless, safe, and secure solution to access their rooms and public areas. As part of mobile check-in or as a standalone feature, certified integrations with leading PMS and BLE lock systems make our mobile key a safe, reliable option for keyless entry to access control for guests.
INTELITY Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.2/5
Recommended by
Achievements
This vendor's trending score is rising, INTELITY Mobile Check-in is the #13 most trending product in the Contactless Check-in category (out of 86) and the #700 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreINTELITY has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
INTELITY Pricing
Pricing Available By Request
INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare INTELITY to Top Alternatives
Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
Guest Experience. Hotel Operations. Seamlessly Magical.
Want to find out if INTELITY is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
9
Keyless System Success
Hotel Manager from 200 to 499 room Bed & Breakfast & Inn in New York City (United States)
Verified
9 months ago
I have been using Intelity solutions for 4 years. Intelity keyless entry system is efficient and easy to use. I also like the option to check-in without stopping by the desk.
United States
United States
Hotel Manager
Large Hotel
8
Good Experience
Reservation Manager from 500+ room Luxury Hotel in Rancho Palos Verdes (United States)
Verified
3 years ago
I most appreciate the customization of Revinate. You can adjust the data information to provide exactly what you are seeking. It has improved reputation through use of lead reminders and template emails. It assists to collect guest information for simplified tracking and future campaigns. You can directly adjust areas of the GEMs and the ap...
United States
United States
Reservation Manager
X-Large Hotel
9
Excellent System Integration and Digital Enablement for guests
CIO from 500+ room Casino in Las Vegas (United States)
Verified
4 years ago
Intelity is a key component in our integrated guest experience allowing us to provide technology in-room as well as via mobile devices. We look forward to building more features on their platform.
United States
United States
CIO
X-Large Hotel
10
Exceptional Service
Applications Administrator from 200 to 499 room Boutique in Ocala (United States)
Verified
4 years ago
Working with the Intelity team has been a pleasure. They have been exceptionally responsive to our needs and have adapted quickly to our changes. Great Team and the App itself provides an amazing guest experience.
United States
United States
Applications Administrator
Large Hotel
10
The Most Patient Team !
General Manager from 75-99 room Boutique in Toronto (Canada)
Verified
4 years ago
Janice White and her team have been very amazingly patient.
Implementing our Intelity apps during a pandemic with reduced resources on our end has been challenging to say the least.
Whenever we had to time to work on issues, the team was always there and ready for us.
Canada
Canada
General Manager
Mid-Sized Hotel
10
Patience and Attention to Details
Director of Operations from 75-99 room Boutique in Toronto (Canada)
Verified
4 years ago
- Vendor has wonderful staff with a never say No attitude. Can always rely on them to solve any questions or concerns you may have
- Great attention to detail and patience from staff makes the whole process of working with Intelity enjoyable
Canada
Canada
Director of Operations
Mid-Sized Hotel
9
Good Cooperation
Operations Director from 200 to 499 room Casino in New Cumberland (United States)
Verified
4 years ago
All fine. Good and organized project management. Consideration of operational needs and corresponding customization. Corporate design guides are considered properly.
United States
United States
Operations Director
Large Hotel
10
Effortlessly
Group Rooms Operations Manager from 25-49 room Boutique in Empangeni (South Africa)
Verified
4 years ago
User friendly for both guest and staff. The product is easy to use. Guest enjoy being able to check-in online, use their mobile key to gain access to their rooms.
South Africa
South Africa
Group Rooms Operations Manager
Small Hotel
8
Enhancing the Guest Experience
IT Manager from 200 to 499 room Luxury Hotel in Honolulu (United States)
Verified
4 years ago
Hotel content delivered in an easy to use graphical interface.
Eliminates the paper compendium, saves money.
Changes to the content done "on the fly".
Improves efficiency through real-time notification of guest requests.
Integration to many systems.
Weekly status meetings.
United States
United States
IT Manager
Large Hotel
10
Great mobile solution to assist in improving guest experience.
Senior IT Director from 500+ room Bed & Breakfast & Inn in Horseshoe Bay (United States)
Verified
4 years ago
Being able to integrate multiple systems and creating a seamless mobile app for our guest. Having one mobile application and not requiring our guest and members to download multiple apps.
United States
United States
Senior IT Director
X-Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Intelity provides a customizable solution for hotels that resonates with hotel operators and their guests. Working with them as a partner has been productive and we've enjoyed the collaboration between our teams.
Showing all answers to: "What does this product or service do well?"
Intelity provides a customizable solution for hotels that resonates with hotel operators and their guests. Working with them as a partner has been productive and we've enjoyed the collaboration between our teams.
Question:
What differentiates this product or service from the competition?
Answer:
White label customization is sought after but hyper-personalization is hard to develop and maintain--Intelity has mastered this and provides an excellent solution that fits the needs of boutique properties, luxury hotels and resorts, and casinos.
Showing all answers to: "What differentiates this product or service from the competition?"
White label customization is sought after but hyper-personalization is hard to develop and maintain--Intelity has mastered this and provides an excellent solution that fits the needs of boutique properties, luxury hotels and resorts, and casinos.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
As mobile check-in continues to be sought after by guests and a desirable way to improve operational efficiency at the front desk, make sure to ask Intelity about their ability to verify guests identity and age. Staying in compliance and knowing who your guests are before enabling them to skip the front desk is pivotal to trust, safety, and success.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
As mobile check-in continues to be sought after by guests and a desirable way to improve operational efficiency at the front desk, make sure to ask Intelity about their ability to verify guests identity and age. Staying in compliance and knowing who your guests are before enabling them to skip the front desk is pivotal to trust, safety, and success.
Recommended by
Josh Binder
Director of Partnerships
@
Incode Technologies
Josh Binder
Director of Partnerships
@
Incode Technologies
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Support
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INTELITY has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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