INTELITY Mobile Check-in

Ranked 9 (out of 52) in Contactless Check-in

Contactless Check-in

Enable guests to bypass the front desk with contactless mobile check-in and check-out experience.

Ratings Snapshot

Certificate of Excellence
Read 8 reviews
98%
Recommend
HTR Score icon
HT SCORE
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #9 out of 52 in Contactless Check-in

Ease of Use
4.9/5
ROI
5.0/5
Implementation
4.5/5
Customer Support
4.8/5
Verified Customer Support

INTELITY has opened its internal systems to

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Most popular for
  • Boutique 3 verified reviews
    93%
  • Vacation Rental 1 verified reviews
    100%
  • Branded 1 verified reviews
    100%
  • Resort 1 verified reviews
    100%
  • Limited Service 1 verified reviews
    100%

INTELITY Mobile Check-in Overview

INTELITY Mobile Check-in Overview

Offer your guests the convenience of checking in wherever they are through their mobile devices with our customizable mobile app. With mobile check-in, guests can skip the front desk and head straight to the comfort of their rooms. Check-in flow can be customized to your needs including selecting ID verification methods, payment capabilities, and more. In addition to mobile check-in, the INTELITY ...

About INTELITY View website

Founded in 2008 | Headquarters in Orlando United States | 88 employees

INTELITY is the global leader in contactless guest experience technology, uniting mobile, in-room, and operational tools into one mobile-first, fully-integrated...

Other Products by INTELITY

1/2

Integrates with

  • Property Management Systems
Browse integrations (2 verified)

What customers love about INTELITY Mobile Check-in

Like 98% recommend

Director of Guest Experience | Technology from Boutique

After a great deal of research - we landed on Intelity as a partner to enhance our overall guest experience. We utilize their mobile app, mobile key, mobile check-in and Digital Dining platforms. As a tech-forward inde...

Director of Operations from Vacation Rental

The team at Intelity has been the highlight and the best surprise. We knew we were getting a great product with what they offer, the overall functionality, and the flexibility it grants our operation. The surprise in i...

Manager from Other

Intelity allows us to transform and digitize our hotel allowing for seamless guest experience and also automates processes on the backend. Our sales rep George was great to work with - very helpful and prompt replies to ...

Head of IT from Branded

- The Intelity solutioning team is very helpful and patient in listening to the requirements and going the extra mile to ensure the requirements being delivered are in line with expectations. - The solution has just be...

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Expert Q&A and Partner Recommendations

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INTELITY hasn’t been recommended by any experts or partners yet

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Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk
  • Payment Provider Integration
  • Door Lock Integration
  • ID Verification

Want to go behind the scenes and see how INTELITY Mobile Check-in works?

Clients & references

References & testimonials

Testimonial avatar
INTELITY provides solutions that completely change the way guests experience and engage with a property, which is the kind of innovation we’re looking for from Brand Officials.
Micarl Hill SVP of Brand Development at the

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • United Kingdom

8 Verified INTELITY Reviews

Likelihood to Recommend
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November 30, 2021

INTELITY Mobile Check-in Review: Ahead of the curve!

General Manager from Limited Service in Torrance (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Using this platform at the hotel has transcended us through the post pandemic needs of our guest. Also the technology has made the operations more efficient with data analytics that allow us to provide be...

What do you dislike or think could be improved?

Power adapter could be smaller, With a smaller adapter it would be less visible and overall easier to unplug for guest.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

November 26, 2021

INTELITY Mobile Check-in Review: New to Intelity

Guest Service Manager from Boutique in Keswick (United States of America)

Recommend 8/10
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What do you like most?

We love the tracking and reporting ability of GEMS for our staff. Guests are also using our mobile check in function frequently.

What do you dislike or think could be improved?

Wish Mobile key was working quicker.. it takes guest a few tries to get in. We also think the GEMS app could be more user friendly.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
3

November 24, 2021

INTELITY Mobile Check-in Review: Great people to work with and a great system

Head of IT from Branded in Englefield Green (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

- The Intelity solutioning team is very helpful and patient in listening to the requirements and going the extra mile to ensure the requirements being delivered are in line with expectations. - The solu...

What do you dislike or think could be improved?

- There was a churn of their Project Managers, we went through 4, however, the Intelity leadership was quick to jump in and take the lead in seeing the project through to completion.

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
3

November 24, 2021

INTELITY Mobile Check-in Review: Best in class

General Manager from Boutique in St. Joseph (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Easily accessible with everything at your fingertips. Guests love the no touch /contact communication. Easy to request Anne amenities to your room and go on about your day.

What do you dislike or think could be improved?

The tablets we have break often, so those have issues. Constant battle trying to make sure rooms have proper tablets and are updated

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2021

INTELITY Mobile Check-in Review: Great product

Director from Resort in Ferndale (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

In todays ever changing world the INTELITY suite of products provides the operator the chance to interact with the guest on multiple levels. The intuitive nature of their mobile s check in and tablets mak...

What do you dislike or think could be improved?

There is really nothing that comes to top of mind, there have been supply chain issues but not INTELITY’s doing.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 17, 2021

INTELITY Mobile Check-in Review: Great Platform. Great service.

Manager from Other in Middletown (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Intelity allows us to transform and digitize our hotel allowing for seamless guest experience and also automates processes on the backend. Our sales rep George was great to work with - very helpful and pr...

What do you dislike or think could be improved?

Everything has been great so far. Intelity allows independent hotels to take advantage of digital features. Intelity integrated with the systems we use and I know they’re always expending their integrat...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

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Popular INTELITY Mobile Check-in Integrations

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