Compare Medallia vs AI Review Assistant (by MARA Solutions) vs Howazit

Medallia

Medallia

8 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

207 reviews
Howazit

Howazit

0 reviews

Compare Medallia vs AI Review Assistant (by MARA Solutions) vs Howazit

Guest Survey Software vendor comparison between Medallia vs AI Review Assistant (by MARA Solutions) vs Howazit. Find out which Guest Survey Software is right for you based on realtime data from 215 verified hotelier reviews across 27 countries.

Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 55)

4.8
207 reviews
View profile
Howazit

Howazit

Ranked 23 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Medallia

unranked HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon

Howazit

unranked HTScore Icon
Popularity

Medallia

8 verified reviews

AI Review Assistant (by MARA Solutions)

207 verified reviews

Howazit

0 verified reviews
Likelihood to Recommend

Medallia

96%

AI Review Assistant (by MARA Solutions)

96%

Howazit

0%
Ease of Use

Medallia

4.6

AI Review Assistant (by MARA Solutions)

4.9

Howazit

0
ROI

Medallia

4.5

AI Review Assistant (by MARA Solutions)

4.6

Howazit

0
Implementation

Medallia

4.9

AI Review Assistant (by MARA Solutions)

4.8

Howazit

Not enough data available
Customer Support

Medallia

4.8

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Howazit

0

Verified Customer Support

Certificate of Excellence

Medallia

AI Review Assistant (by MARA Solutions)

Howazit

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Howazit

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Medallia
vs.
MARA Solutions
vs.
Howazit

Customers

Top 3 Segments

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%

Howazit

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

MARA Solutions Average MARA Solutions

Pricing Available By Request

Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

AI Review Assistant (by MARA Solutions)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Howazit

Pricing Available By Request
Howazit has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Medallia
vs.
MARA Solutions
vs.
Howazit

What Customers Are Saying

Most Recent Review

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

AI Review Assistant (by MARA Solutions)

MARA - effective use of resources to strengthen the guest experience

Marketing & Communications Manager from Frankfurt (Germany)

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Positive Review

Medallia

Nice Tool

General Manager from San Francisco (United States)

AI Review Assistant (by MARA Solutions)

Tooles Tool

FOM

Howazit

Howazit doesn’t have any clients that have vouched for the product
Most Critical

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

AI Review Assistant (by MARA Solutions)

Tooles Tool

FOM

Howazit

Howazit doesn’t have any clients that have vouched for the product
References
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available
-

General Info

Screenshots

Howazit doesn't have any screenshots

Integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Survey Software (2) Property Management Systems (2)

Howazit

Howazit doesn't have any integrations