Noovy PMS vs. Passepartout: Which Is Right for You?

Updated June 22, 2026  ·  25 verified reviews analyzed

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.

Passepartout shines .

See the full breakdown below ↓

How Does Noovy PMS Compare to Passepartout?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

HTScore
71
0
Likelihood to Recommend
99%
0%
Ease of Use
4.9/5
0.0/5
Customer Support
4.9/5
0.0/5
Value for Money
5.0/5
0.0/5
Starting Price From $600/mo Contact sales
Verified Reviews 25 0

What Are the Pros and Cons of Noovy PMS vs Passepartout?

After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Passepartout users highlight . Click any theme to see what reviewers say.

Noovy Noovy Passepartout
Pros
+ Ease of Use
+ Customer Service
+ Automated Payment Processing
+ Direct OTAs Integration
Cons
Design
Reporting Tools
Translation Issues

Noovy vs Passepartout: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Noovy Noovy Passepartout
Small (10-24 rooms) #39 11 reviews
Mid-Size (25-74 rooms) #38 12 reviews

By Property Type

Segment Noovy Noovy Passepartout
Boutique #38 14 reviews
Luxury #54 2 reviews
Branded / Chain #52 2 reviews

By Region

Segment Noovy Noovy Passepartout
Europe #22 23 reviews
Middle East #16 2 reviews

Is Noovy PMS or Passepartout Better for Hotels?

Noovy PMS, with a 71.3 HTR Score and 19 recent reviews from diverse regions, clearly leads in confidence and user satisfaction. Its latest reviews highlight ease of use, strong support, and extensive feature set, making it a favoured choice among hotels seeking automation and integration.

Passepartout, rated zero in both overall score and reviews, remains an unverified option without recent user feedback. The lack of recent reviews suggests limited adoption or engagement, which is a critical risk for hoteliers prioritizing proven solutions.

Hoteliers evaluating these options should consider that Noovy’s recent review volume and high ratings demonstrate ongoing trust. Passepartout’s absence of current reviews makes it difficult to assess its current reliability or user experience.

Noovy PMS vs Passepartout: Which Should Your Hotel Choose?

If your hotel needs an all-in-one, cloud-based property management system with extensive integrations, go with Noovy. Its dedicated features like channel management, booking engine, automated payments, and revenue reports cater to hotels aiming to streamline operations without multiple vendors.

If your priority is a simple, single-function system or you are exploring options before committing, Passepartout might seem appealing. However, the lack of recent reviews and verified data suggests it’s not yet proven in the current market, making Noovy the safer, more reliable choice.

For hotels that value a proven track record, comprehensive features, and regional presence, Noovy’s platform is the clear winner. Passepartout’s limited data makes it a riskier bet for operational stability and support.

Is Noovy PMS or Passepartout Easier to Use?

Noovy scores 4.84 out of 5 for ease of use, with reviews emphasizing its intuitive interface, fast onboarding, and user-friendly design. Users mention that staff adoption is smooth, with minimal training required, and appreciate the platform’s efficiency.

Passepartout, with no recent reviews or ratings, offers no data on user experience. Its lack of documented user feedback or interface details suggests it may not have undergone recent usability testing or updates.

Edge: Noovy.

Which Has Better Features: Noovy PMS or Passepartout?

Noovy stands out with 48 exclusive features, including a channel manager, integrated CRS, payment processing, booking engine, digital registration, revenue management, and mobile app. These features are tailored to automate and optimize hotel operations comprehensively.

Passepartout offers no publicly verified features or comparisons. Its feature set remains unspecified, which limits its appeal for hoteliers seeking robust, detailed capabilities.

Given the extensive features available only in Noovy, it provides a more complete, flexible system. Passepartout’s lack of documented features makes it less attractive for hotels wanting advanced functionalities.

Edge: Noovy.

Which Has Better Customer Support: Noovy PMS or Passepartout?

Noovy’s customer support earns a 4.89 out of 5 rating, with reviews praising its fast, friendly, 24/7 support. Users report quick resolutions and satisfaction with onboarding, reinforcing trust in their support team.

Passepartout has no recent review data or ratings on support quality, leaving its support reliability unverified. This lack of recent feedback introduces uncertainty for hoteliers who depend on prompt assistance.

Edge: Noovy.

Which Has More Integrations: Noovy PMS or Passepartout?

Noovy integrates with 40 verified partners, including major OTAs like Omnibees, Bookboost, and SiteMinder, simplifying distribution and reservations. This extensive partner network enhances operational flexibility and reduces manual work.

Passepartout has no verified integrations or external partner data, making it difficult to assess its connectivity options. The absence of integration data limits confidence in its ability to connect with other systems.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy PMS or Passepartout?

Noovy’s high review count and recent positive feedback show an average rating of 5/5, with a 99% likelihood to recommend. Hoteliers across diverse segments, especially boutique and city center hotels, appreciate its ease of use and feature set.

Passepartout has no recent reviews or ratings, preventing a meaningful comparison. Its unverified status makes it impossible to determine user satisfaction or property segment preferences.

Edge: Noovy.

How Much Do Noovy PMS and Passepartout Cost?

Noovy charges a straightforward €£$5 per room per month, with no implementation or trial fees. Its all-in-one subscription model simplifies budgeting for hotels of all sizes.

Passepartout’s pricing information remains unavailable or undisclosed, raising questions about costs and value for money. Without transparent pricing, hoteliers cannot accurately compare or budget for this system.

Edge: Noovy.

What Type of Hotel Should Use Noovy PMS?

  • Hotels that require a fully integrated, cloud-based system with 24/7 support.
  • Hotels seeking automation in payments, booking, and revenue management.
  • Hotels with a focus on regional presence in Europe, North America, and Asia Pacific.
  • Hotels aiming for ease in staff onboarding and daily operations.
  • Teams that want extensive features like channel management, guest CRM, and reporting.

Not ideal if your hotel primarily manages a single property with minimal tech needs or prefers a niche, less feature-rich system.

What Type of Hotel Should Use Passepartout?

  • Hotels or property managers seeking a simple, straightforward PMS solution.
  • Hotels that want a system with minimal setup or integration complexity.
  • Operators exploring multiple options before making a commitment.
  • Smaller properties or landlords managing limited portfolios.

Not ideal if your hotel needs comprehensive automation, multi-channel distribution, or proven recent support.

Noovy PMS vs Passepartout: The Bottom Line for Hotels

Noovy offers a complete, well-reviewed platform that simplifies hotel operations through automation and integration. Its extensive feature set, high user ratings, and regional coverage make it suitable for modern, growth-minded hotels.

Passepartout’s lack of current reviews and verified features makes it a less certain choice. Its absence of recent user feedback suggests it is not yet established as a reliable, full-featured system.

If your hotel values proven functionality, ease of use, and regional presence, Noovy is the clear winner. Passepartout might be suitable for very small operations or early-stage exploration but comes with significant risk.

In conclusion, for hoteliers seeking a trusted, comprehensive property management solution today, Noovy PMS stands out as the smarter, more reliable choice.

How Much Do Noovy PMS and Passepartout Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Noovy Noovy Passepartout
Starting Price From $600/mo

Feature Comparison: Noovy PMS vs Passepartout

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Noovy Noovy Passepartout
Accounting & Finance
100%
0%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
Marketing & Ecommerce
88%
0%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
Administration & Configuration
75%
0%
Centralized user & role management
Multi-lingual
Cloud based
On premise
Customer Management
100%
0%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
Front Office
92%
0%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
100%
0%
Group functionality
Automated Space Optimization
Guest Experience
89%
0%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
Housekeeping
63%
0%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
100%
0%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
Reservations Management
89%
0%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
100%
0%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
Taxes & Compliance
75%
0%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
100%
0%
Online 24/7 support
Food & Beverage
0%
0%
EPoS
Spa
0%
0%
Spa & Wellness Module

Noovy vs Passepartout: The Bottom Line

Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Unique capabilities

Channel Manager Integrated CRS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile
Passepartout
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Ease of Use Noovy 4.8 vs 0.0 (+4.8)
Customer Support Noovy 4.9 vs 0.0 (+4.9)
Value for Money Noovy 5.0 vs 0.0 (+5)
Onboarding Noovy 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Noovy PMS vs Passepartout

Can Noovy PMS replace Passepartout?

It depends on your requirements. Noovy PMS and Passepartout share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Passepartout offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Noovy PMS or Passepartout offer a free plan?

Noovy PMS: No. Passepartout: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Noovy PMS and Passepartout?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Passepartout has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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