The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 68 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in customer support and ROI , with exclusive features like Ancillary revenue tracking and Integrated Payment Terminal & Card Reader.
Redforts shines when it comes to ease of use and intuitive system , with exclusive features like Guest App and Employee Messaging.
Side-by-side ratings based on 68 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | From $500/mo |
| Verified Reviews | 25 | 43 |
After analyzing 68 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
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Ease of Use
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Ease of use and intuitive system
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Customer Service
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Reservation management
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Automated Payment Processing
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Customer service
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Direct OTAs Integration
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Continuous improvement and innovation
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Design
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Integration capabilities
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Reporting Tools
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Interface and design improvements
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #39 11 reviews | #31 21 reviews |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | #49 3 reviews |
By Property Type
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| Boutique ▾ | #38 14 reviews | #30 18 reviews |
| Luxury ▾ | #54 2 reviews | #39 5 reviews |
| Branded / Chain | #52 2 reviews | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
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| North America | — | #32 4 reviews |
| Europe ▾ | #22 23 reviews | #14 39 reviews |
| Middle East | #16 2 reviews | — |
Choosing between Noovy PMS by Noovy and Redforts hinges on your hotel’s specific needs and preferences. Both systems aim to streamline operations and improve guest experiences, but they differ significantly in features, user feedback, and market presence. While Noovy boasts more recent reviews and a higher overall rating, Redforts offers a broader feature set in certain areas. Your decision should be based on which platform aligns better with your operational priorities.
Both products deliver core property management functionalities, but their approach to automation, integrations, and user experience varies. Noovy emphasizes ease of use and automation for independent hotels, whereas Redforts targets a wider range of property types with extensive modules. Are you ready for a detailed comparison to confirm which is the better fit?
Both Noovy and Redforts provide property management systems that help hotels manage reservations, housekeeping, and billing, but they diverge in scope and user satisfaction. Noovy’s platform is praised for its simplicity, automation, and dedicated support, with 19 reviews, all recent, and a 5-star overall rating. Redforts has more reviews (40), but with a lower overall score of 0/5, reflecting ongoing user concerns about interface and modernization.
While Noovy’s reviews focus on its ease of onboarding, reliability, and automation, Redforts’ users highlight its comprehensive modules and integration capabilities. Do your operations prioritize seamless automation and modern design, or do you need a broad, modular system with extensive integrations? This comparison aims to clarify which aligns better with your goals.
If your hotel values a straightforward, cost-effective property management solution that excels in automation and ease of use, Noovy is the clear choice. Its all-in-one platform, with 42 shared features and six unique to Noovy, offers direct OTA integrations, automated payments, and a highly rated user experience. It’s especially suitable for independent hotels, boutique properties, and budget hotels focused on simplicity and speed.
If your hotel needs a flexible, modular system capable of handling complex revenue management, channel coordination, and additional peripherals like POS or self-check-in kiosks, Redforts may be more appropriate. Its suite of features benefits hotels, hostels, and apartments looking for a customizable management platform, particularly if integration with peripheral systems is critical. However, note its interface and user feedback issues.
Key takeaway: For modern, easy-to-use automation, Noovy is preferable. For extensive features and flexibility, Redforts might suit your hotel better.
User ratings strongly favor Noovy for ease of use, with a 4.84/5 rating compared to Redforts’ 4.68/5. Noovy’s onboarding score of 4.78/5 and customer support rating of 4.89/5 underscore its intuitive interface and responsive service. Review quotes describe Noovy as “easy to use,” “powerful,” and “saving time,” with many users praising its fast setup and straightforward navigation.
Redforts, while also rated highly for usability at 4.68/5, receives comments about its interface needing modernization. Users note that it’s “very easy and intuitive,” but some feel the platform could benefit from a visual refresh to enhance efficiency further.
Edge: Noovy.
Noovy offers 6 features exclusive to its platform, including integrated CRS, automated night audit, ancillary revenue tracking, integrated payment terminal, online checkout, and rules-based room assignments—each adding significant automation and control. Redforts has only 4 unique features, such as gift vouchers, guest app, employee messaging, and EPoS, which cater to operational expansion but are less comprehensive.
Both share 42 features, but Noovy’s unique modules focus on automation and revenue management, offering more value for independent hotels seeking streamlined operations. Redforts’ additional peripheral integrations are beneficial but less core to daily hotel management.
Edge: Noovy.
Noovy’s support ratings are notably higher, at 4.89/5, with reviews emphasizing “very good support,” “fast response,” and “friendly staff.” Customers frequently mention how support helps resolve issues quickly, contributing to high satisfaction levels.
Redforts’ support rating of 4.53/5 is still strong but lags behind Noovy. Users describe the support as “friendly and efficient,” yet some reviews suggest room for improvement in responsiveness and proactive communication.
Edge: Noovy.
Noovy impresses with 40 verified partners, including major OTAs and third-party tools like Omnibees, Bookboost, and SiteMinder, ensuring broad connectivity. Redforts has only 2 verified partners (Mr Winston and WuBook Channel Manager), limiting its integration scope.
If seamless connectivity with external platforms and automation is critical for your operations, Noovy’s extensive partner network provides a tangible advantage. Redforts’ limited integrations might be restrictive for hotels relying on a diverse tech stack.
Edge: Noovy.
Noovy’s reviews are more recent and uniformly positive, with a perfect 5/5 rating from 19 users, all of whom are highly satisfied. The overall rating of 71.13/100 and a 99% likelihood to recommend reflect strong endorsement, especially from boutique and city-center hotels.
Redforts, with 40 reviews and a slightly higher overall score of 72.89/100, has mixed sentiments. Many long-term users appreciate its features but criticize the interface and modernization, leading to a lower overall rating of 0/5 in the review system.
Edge: Noovy.
Noovy’s pricing model is a flat rate of $600 per month, with no free tier or trial, but it includes full features and 24/7 support. Redforts charges $500 per month, also without a free trial, and offers a similar all-in-one package.
While Noovy’s slightly higher price may be justified by its more recent positive reviews and broader integrations, both platforms present transparent, subscription-based pricing with no hidden fees. Consider what features and support level matter most for your hotel’s budget.
Not ideal if your property requires extensive peripheral integrations, complex revenue management, or very high customization.
Not ideal if you need highly customizable workflows or advanced peripheral functionalities.
Not ideal if your hotel is small, with limited need for extensive integrations, or if interface modernization is a priority.
Not ideal if you prefer a straightforward, less feature-dense platform focused on simplicity.
Noovy offers a modern, easy-to-use platform with robust automation, integrations, and dedicated support, making it excellent for independent and boutique hotels. Its recent reviews and high satisfaction scores reinforce its position as a top choice for properties seeking efficiency and simplicity.
Redforts provides a comprehensive suite of modules suitable for diverse property types, especially those requiring detailed revenue management and peripheral integrations. However, its older interface and lower recent review activity suggest it may need updates to stay competitive.
In conclusion, if your priority is a highly rated, user-friendly PMS with excellent support and modern features, Noovy is the better choice. If you need extensive modules and flexibility, and can tolerate a potentially outdated interface, Redforts remains a viable option.
According to HTR's product database, Noovy PMS and Redforts share 42 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Automated night audit | ||
| EPoS | ||
| Employee Messaging | ||
| Gift Vouchers | ||
| Guest App | ||
| Integrated CRS | ||
| Integrated Payment Terminal & Card Reader | ||
| Online Checkout | ||
| Rules Based Room Assignments |
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Ranks higher for
Unique capabilities
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and Redforts share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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