Compare Qualitando vs Guest Feedback (by Customer Alliance)

Qualitando

Qualitando

35 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews

Compare Qualitando vs Guest Feedback (by Customer Alliance)

Reputation Management vendor comparison between Qualitando vs Guest Feedback (by Customer Alliance) . Find out which Reputation Management is right for you based on realtime data from 100 verified hotelier reviews across 14 countries.

Qualitando

Qualitando

Ranked 7 (out of 55)

5.0
35 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile

Ratings Summary

HT Score

Qualitando

78 HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon
Popularity

Qualitando

35 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews
Likelihood to Recommend

Qualitando

99%

Guest Feedback (by Customer Alliance)

94%
Ease of Use

Qualitando

4.8

Guest Feedback (by Customer Alliance)

4.7
ROI

Qualitando

4.9

Guest Feedback (by Customer Alliance)

4.4
Implementation

Qualitando

4.8

Guest Feedback (by Customer Alliance)

4.6
Customer Support

Qualitando

5

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Certificate of Excellence

Qualitando

Guest Feedback (by Customer Alliance)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Qualitando
vs.
Customer Alliance
vs.

Customers

Top 3 Segments

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Qualitando

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Qualitando
vs.
Customer Alliance
vs.

What Customers Are Saying

Most Recent Review

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)
Most Positive Review

Qualitando

A key partner for reputation management

Hotel Manager

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
Most Critical

Qualitando

A key partner for reputation management

Hotel Manager

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)
References
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General Info

Screenshots
Integrations

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
Recent Company Updates
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Recent Articles

Qualitando

Qualitando doesn’t have any recent articles