The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in ease of use and customer support , with exclusive features like Revenue management module and Integrated Payment Terminal & Card Reader.
Resly shines , with exclusive features like Guest App.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Resly users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #39 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | — |
By Property Type
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| Boutique ▾ | #38 14 reviews | — |
| Luxury | #54 2 reviews | — |
| Branded / Chain | #52 2 reviews | — |
By Region
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| Europe ▾ | #22 23 reviews | — |
| Middle East | #16 2 reviews | — |
Choosing a property management system (PMS) is critical for your hotel's operations, but how do Noovy PMS and Resly PMS compare? Noovy, launched in 2017, has amassed a significant positive reputation with 19 recent reviews and a 71.3 HTR Score, making it a clear leader. Resly, founded in 2020, has no reviews or ratings to date, leaving its reliability and user feedback unverified. Given the disparity in review data and recent customer experiences, Noovy is the safer and more proven option for your hotel.
Noovy excels in providing a full suite of features tailored for diverse hotel types, especially independent and boutique hotels, with a strong presence in North America, Europe, and Asia Pacific. Resly focuses specifically on management rights and short-term holiday rentals, primarily in the Asia Pacific region, but lacks recent reviews or user feedback to confirm its effectiveness. Both promise streamlined operations, but Noovy's 19 recent reviews and high ratings suggest it is more trusted by hoteliers.
Where they diverge is in their market presence and feature set. Noovy offers 41 shared features plus 7 unique ones, including automated night audits, multi-lingual support, and integrated payment terminals—features Resly does not yet offer. Resly’s niche focus on trust accounting and holiday letting management may appeal to specific property types but remains untested at scale. Do you need a proven, broad-based PMS or a niche solution with less market validation?
If your hotel needs a versatile, well-reviewed PMS with comprehensive integrations and extensive support, go with Noovy. Its standout features include automation, multi-lingual capabilities, and a widely verified partner network—plus a $600 base price that bundles property management, channel management, and booking engine for a predictable cost.
If your hotel is a management rights operation or short-term holiday rental business in the Asia Pacific and values simplicity over breadth, Resly could be suitable. However, with no recent reviews or customer feedback, its reliability remains unconfirmed, and its limited integrations (just two verified partners) may restrict your growth. For now, Noovy’s proven track record tips the scales.
Noovy’s ease of use is well-documented, with a 4.84/5 UI rating based on 19 recent reviews, and users praise its intuitive design, quick onboarding (rated 4.78/5), and straightforward navigation. Support is highly rated at 4.89/5, with many reviewers emphasizing quick, friendly assistance and a smooth onboarding process.
Resly offers no recent user reviews or ratings, making it impossible to accurately assess its usability or onboarding experience. Given Noovy’s demonstrated user satisfaction and high support ratings, it clearly has the edge here.
Noovy offers a robust set of 41 shared features plus 7 exclusive ones, including automated night audits, cloud-based operation, revenue management, and integrated payment terminals—features Resly does not provide. Resly’s features are more focused, offering automated assignments, shift planning, and a guest app, but with only 4 exclusive features.
The feature count and depth favor Noovy, especially for hotels seeking automation, multi-language support, and comprehensive operations. Resly’s limited feature set may suffice for simpler management needs but lacks the versatility of Noovy. Edge: Noovy.
Noovy’s customer support scores are outstanding, rated 4.89/5, with numerous reviews praising its quick, friendly, and effective assistance. Hoteliers highlight how support helps them streamline operations and resolve issues fast, with comments like “very good support” and “support team is reliable.”
Resly has no recent reviews or support ratings available, leaving its customer service reputation unverified. Given Noovy’s proven support track record, it clearly has the advantage on this front.
Noovy integrates with 40 verified partners, including major OTAs and technology providers like RoomPriceGenie, Otelier, and SiteMinder. It offers a broad network of integrations, enabling seamless connectivity across various systems.
Resly has only 2 verified partners, including RoomPriceGenie and Goki, with limited integration options. For hotels requiring extensive connectivity, Noovy’s ecosystem is far more comprehensive. Edge: Noovy.
Noovy’s review count (19) and recent feedback provide a clear picture of high satisfaction, with an overall rating of 5/5 and a likelihood to recommend of 99%. Its reviews emphasize ease of use, support quality, and reliable automation—especially in boutique and city-center hotels across multiple regions.
Resly has no reviews or ratings to analyze, making it impossible to determine user satisfaction or property segment-specific preferences. Based on verifiable data, Noovy is rated higher by hoteliers. Edge: Noovy.
Noovy’s fixed pricing is $600 per month per property, with no freemium or trial offerings, providing transparency and predictability. Resly’s pricing details are unavailable, which raises questions about its cost structure and value for money.
Without clear pricing for Resly, assessing its ROI is difficult, but Noovy’s straightforward fee and proven value suggest it is a more reliable investment for your hotel’s operational needs.
Noovy delivers a comprehensive, well-reviewed PMS with proven reliability, extensive features, and a broad partner network. Its high ratings and recent reviews make it the safer choice for most hotels seeking operational efficiency and growth.
Resly, while promising and tailored for specific markets, lacks recent reviews and a large integration network, making its effectiveness unconfirmed. Hotels should lean toward Noovy unless their operations are highly niche and in the Asia Pacific holiday rental space, where Resly’s simplified approach might suffice.
In summary: If you want a trusted, feature-rich PMS with proven support and integrations, go with Noovy. If your hotel has a very specific niche in Asia Pacific and values simplicity, Resly may be worth exploring once it garners user feedback. For now, Noovy stands out as the better choice based on available data.
According to HTR's product database, Noovy PMS and Resly PMS share 41 features. Here are the key differences — features one has that the other lacks.
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| Automated Assignments | ||
| Automated night audit | ||
| Cloud based | ||
| Guest App | ||
| Integrated Payment Terminal & Card Reader | ||
| Multi-lingual | ||
| Online 24/7 support | ||
| Revenue management module | ||
| SOC2 Complaint | ||
| Shift Planning |
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and Resly PMS share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Resly PMS offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. Resly PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Resly has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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