The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 106 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RFPMaker shines .
SalesAndCatering.com shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Pace, Sales Activity, and GRC Reporting and Workflow Automations.
Side-by-side ratings based on 106 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 106 |
After analyzing 106 verified reviews, RFPMaker users most value its , while SalesAndCatering.com users highlight ease of use, training and support, efficient reporting. Click any theme to see what reviewers say.
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Ease of Use
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Training and Support
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Efficient Reporting
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Event Management
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Email Integration
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How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #8 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 71 reviews |
| Large (75-199 rooms) ▾ | — | #2 24 reviews |
| X-Large (200+ rooms) ▾ | — | #4 8 reviews |
By Property Type
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| Boutique ▾ | — | #3 44 reviews |
| Luxury ▾ | — | #4 19 reviews |
| Branded / Chain ▾ | — | #2 79 reviews |
| Extended Stay ▾ | — | #3 14 reviews |
By Region
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| North America ▾ | — | #3 103 reviews |
| Asia Pacific | — | #3 1 reviews |
Choosing the right hotel sales software is critical to streamline your operations, improve revenue, and enhance customer relationships. RFPMaker and SalesAndCatering.com’s STS Cloud both aim to support these goals, but they serve distinct needs. RFPMaker specializes in corporate accommodation negotiations, while STS Cloud offers a broad, user-friendly suite for sales and catering management. Which platform aligns better with your hotel’s priorities?
RFPMaker primarily facilitates direct negotiations for corporate rates and bookings, making it ideal if your hotel relies heavily on corporate contracts and sourcing. SalesAndCatering.com’s STS Cloud provides a comprehensive sales and catering platform, covering lead management, proposals, and event organization, suitable for hotels looking to optimize their entire sales cycle.
RFPMaker's niche focus on corporate booking agreements means it doesn’t include features like event management or detailed customer relationship management (CRM). Conversely, STS Cloud boasts over a dozen specialized features, including contract management, e-signatures, and workflow automation, which RFPMaker lacks.
Your hotel needs to determine whether you require a niche tool for corporate negotiations or a broader sales and catering solution. Do your operations prioritize corporate rate negotiations above all else, or does your team need a full-spectrum sales platform? This is the key question.
If your hotel’s primary focus is managing corporate contracts, sourcing, and rate negotiations without extensive event or lead management, RFPMaker might seem appealing. However, with zero reviews and no recent data supporting its current usability or features, it’s difficult to recommend for ongoing operational needs.
On the other hand, SalesAndCatering.com’s STS Cloud has a strong review base, with 96 reviews and a near-perfect recent rating (4.68/5), reflecting consistent user satisfaction. It’s well-suited for properties of all sizes seeking an all-in-one sales and catering platform with active support and detailed reporting.
For hotels aiming to streamline full sales cycles, from lead capture to event execution, STS Cloud’s broader feature set and positive recent reviews make it the more reliable choice. RFPMaker’s narrow scope and lack of recent validation place it at a disadvantage unless your hotel’s operations are strictly corporate rate negotiation-focused.
Based on available data, RFPMaker has no reviews or ratings, which leaves its user experience unverified. Conversely, SalesAndCatering.com’s STS Cloud scores 4.74/5 for ease of use, with multiple reviews praising its intuitive interface, quick onboarding, and minimal training requirements.
Users highlight that STS Cloud’s user-friendly design allows teams to start managing leads, proposals, and events within minutes, reducing the learning curve. Support is also rated highly, with a 4.72/5 customer support rating and detailed positive feedback.
Edge: SalesAndCatering.com.
RFPMaker offers no listed features, making it impossible to compare on this front. SalesAndCatering.com boasts 11 distinct features, including contact management, lead scoring, workflow automations, BEO management, and e-signatures—tools that directly impact operational efficiency.
While RFPMaker’s core service seems centered on contract negotiations for corporate clients, STS Cloud’s extensive functionalities support every stage of the sales process, from lead tracking through detailed reporting and event management. Its feature richness and practical tools give it a clear edge.
Edge: SalesAndCatering.com.
RFPMaker provides no support ratings or review commentary, leaving its support quality uncertain. In contrast, SalesAndCatering.com’s support scores 4.72/5, with reviews praising quick, friendly, and responsive assistance.
Clients report that the support team is dedicated and well-trained, often customizing onboarding to fit hotel needs. This consistent, positive feedback confirms STS Cloud’s support as a key value driver.
Edge: SalesAndCatering.com.
RFPMaker does not list any verified integration partners, suggesting limited or no integrations. Conversely, SalesAndCatering.com connects with seven verified partners, including PMS solutions like Stayntouch, SkyTouch, and RoomKey.
These integrations allow for smoother data flow, reducing manual entry and boosting accuracy across sales and operations. If your hotel relies on integrated systems, SalesAndCatering.com offers a significant advantage.
Edge: SalesAndCatering.com.
RFPMaker has no recent reviews or ratings, so its user satisfaction remains unknown. SalesAndCatering.com, with 96 reviews and a recent rating of 4.68/5, is highly regarded by hoteliers across segments, from boutique to branded hotels.
Hoteliers praise the platform’s ease of use, support, and feature set, with a recent review stating, “This is the best sales system I’ve worked in.” Its high ratings and recent reviews reinforce its popularity and reliability.
Edge: SalesAndCatering.com.
RFPMaker’s pricing details are unavailable, making it difficult to assess value. SalesAndCatering.com charges a flat $300 monthly fee with no trial or implementation costs, offering transparency and predictable expenses.
Its subscription model is affordable for many hotels, and its comprehensive features justify the price. The lack of pricing transparency for RFPMaker suggests it may not be as accessible or straightforward as SalesAndCatering.com.
Edge: SalesAndCatering.com.
RFPMaker’s niche focus makes it suitable only for specific operational models, and its limited data suggests it may not meet broader needs.
Its broad feature set and positive reviews make STS Cloud a versatile fit for most sales-driven hotels.
RFPMaker offers a highly focused tool for corporate accommodation negotiations but lacks recent reviews or detailed feature data, limiting its perceived reliability. It may suit hotels with a strict corporate agreement focus but falls short for broader sales and event management needs.
SalesAndCatering.com’s STS Cloud provides a well-rounded, user-rated system with over 96 recent reviews, a 4.68/5 rating, and a wealth of features. This makes it more suitable for hotels seeking to streamline their entire sales and catering processes.
If your hotel needs a comprehensive, easy-to-use platform that integrates with your existing systems, STS Cloud is the safer, more proven choice. RFPMaker might fit a very specific niche but lacks the recent validation to be recommended widely.
In conclusion, for most hotels evaluating sales software, STS Cloud’s recent reviews, extensive features, and proven support make it the better investment. RFPMaker’s limited recent data and narrow focus position it as a less advisable option unless your operational needs are highly specialized.
Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
According to HTR's product database, RFPMaker and STS Cloud (by SalesandCatering.com) share 0 features. Here are the key differences — features one has that the other lacks.
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| BEO Management | ||
| Contact Management | ||
| Contract Management | ||
| Data Migration Services | ||
| E-Signatures | ||
| Pace, Sales Activity, and GRC Reporting |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
What hoteliers love
Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team... Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team members, positively contributing to seamless daily operations.
Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training se... Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training sessions to fit user needs, greatly benefiting operational transitions.
Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and... Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and sales activities. Some suggest adding more comprehensive reports for more detailed insights.
Where hoteliers push back
While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuiti... While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuitive event calendar functionalities.
While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in th... While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in this area for better workflow between emailing and system activities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RFPMaker and STS Cloud (by SalesandCatering.com) share many core Hotel Sales Software features, but each has unique capabilities. RFPMaker offers 0 verified integration partners, while STS Cloud (by SalesandCatering.com) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. STS Cloud (by SalesandCatering.com) leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RFPMaker: No. STS Cloud (by SalesandCatering.com): No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RFPMaker has an HT Score of 0 and SalesAndCatering.com has 38. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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