Compare Service Metrics Group vs GuestService - Surveys vs Guest Feedback (by Customer Alliance)
Guest Survey Software vendor comparison between Service Metrics Group vs GuestService - Surveys vs Guest Feedback (by Customer Alliance). Find out which Guest Survey Software is right for you based on realtime data from 70 verified hotelier reviews across 15 countries.
Service Metrics Group
Ranked 12 (out of 26)
Guest Service
Ranked 10 (out of 26)
Customer Alliance
Ranked 4 (out of 26)
Ratings Summary
Service Metrics Group
unranked
GuestService - Surveys
unranked
Guest Feedback (by Customer Alliance)
87
Service Metrics Group
2 verified reviewsGuestService - Surveys
3 verified reviewsGuest Feedback (by Customer Alliance)
65 verified reviewsService Metrics Group
GuestService - Surveys
Guest Feedback (by Customer Alliance)
Service Metrics Group
GuestService - Surveys
Guest Feedback (by Customer Alliance)
Service Metrics Group
GuestService - Surveys
Guest Feedback (by Customer Alliance)
Service Metrics Group
Not enough data available
GuestService - Surveys
Not enough data available
Guest Feedback (by Customer Alliance)
Service Metrics Group
Verified Customer Support
GuestService - Surveys
Verified Customer Support
Guest Feedback (by Customer Alliance)
Verified Customer Support
Service Metrics Group
GuestService - Surveys
Guest Feedback (by Customer Alliance)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
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Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
GuestService - Surveys
Resorts - 100%
Motels - 0%
Hostels - 0%
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients
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GuestService - Surveys
Guest Service doesn’t have any featured brands available
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Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
GuestService - Surveys
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
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What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestService - Surveys
Reception team
Front Office from (Turkey)Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Most Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Most Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)References
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GuestService - Surveys
Guest Service doesn’t have any references available
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
GuestService - Surveys
Property Management Systems (2)
Hotel Restaurant POS Systems (2)
Hotel Keyless Entry Systems (1)
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Recent Company Updates
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GuestService - Surveys
Guest Service doesn’t have any recent company updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
GuestService - Surveys
Guest Service doesn’t have any recent articles