The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 26 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
LIKE MAGIC shines in ease of use and customer support .
Shiji Group shines , with exclusive features like Automatic Translations (Multi-Lingual) and Local Recommendations.
Side-by-side ratings based on 26 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 26 | 0 |
After analyzing 26 verified reviews, LIKE MAGIC users most value its operational efficiency, guest experience, complexity reduction, while Shiji Group users highlight . Click any theme to see what reviewers say.
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Operational Efficiency
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Guest Experience
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Complexity Reduction
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Booking Engine Performance
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Customization and Branding
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Room Upgrade Functionality
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #8 10 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 8 reviews | #36 0 reviews |
| Large (75-199 rooms) | #13 3 reviews | #28 0 reviews |
By Property Type
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| Boutique ▾ | #17 6 reviews | #36 0 reviews |
| Luxury | #28 2 reviews | #33 0 reviews |
| Branded / Chain | #16 3 reviews | #32 0 reviews |
| Extended Stay ▾ | #4 13 reviews | — |
By Region
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| North America | #30 1 reviews | #20 0 reviews |
| Europe ▾ | #9 24 reviews | #35 0 reviews |
Your hotel is evaluating guest app solutions to elevate guest experience and streamline operations. LIKE MAGIC by LIKE MAGIC and Shiji Stellaris Digital both aim to digitize guest interactions but differ significantly in market presence, user feedback, and feature sets. While LIKE MAGIC boasts a strong recent review base and high satisfaction, Shiji Stellaris Digital offers broader integration options and a more extensive partner network. Which platform aligns best with your hotel’s specific needs?
Both LIKE MAGIC and Shiji Stellaris Digital aim to enhance guest engagement through mobile and digital channels. LIKE MAGIC focuses exclusively on guest experience optimization, automating processes from booking to post-stay with AI-powered features. Conversely, Shiji Stellaris Digital provides a broader suite that covers various touchpoints, including in-room dining, payments, and communication, with more extensive integrations. Do you prioritize a dedicated guest app or a comprehensive operational platform?
If your hotel needs a dedicated, easy-to-adopt guest app with high satisfaction ratings, LIKE MAGIC is the clear choice. Its 26 recent reviews, a 4.96/5 ease-of-use score, and a 99% likelihood to recommend signal a highly trusted solution among hotels like yours. If, however, your hotel requires a fully integrated system that connects seamlessly with PMS, POS, and other operational tools across multiple channels, Shiji Stellaris Digital’s extensive partner network and comprehensive touchpoints make it a more suitable option. Which approach aligns with your hotel’s strategic focus?
LIKE MAGIC stands out with a 4.96/5 ease-of-use rating based on recent reviews, highlighting its intuitive interface and fast onboarding process. Users describe it as a "modern" and "intuitive" platform that reduces operational complexity quickly, enabling staff adoption in just a few days. In contrast, Shiji Stellaris Digital, although scalable and feature-rich, lacks publicly available user ratings, making it difficult to assess its usability. Edge: LIKE MAGIC.
LIKE MAGIC offers core features like online check-in/out, digital keys, guest messaging, and AI-powered responses, totaling 10 shared features with Shiji. However, Shiji Stellaris Digital provides unique functionalities such as automatic multi-lingual translations and local recommendations, enhancing guest personalization. With only LIKE MAGIC’s features visible publicly, it appears to focus more on guest experience automation, while Shiji’s broader integrations support extensive operational needs. Edge: Shiji Stellaris Digital.
LIKE MAGIC’s 4.85/5 customer support rating is backed by recent reviews praising its responsiveness and proactive assistance. Hoteliers report support as "quick" and "helpful," especially during onboarding. Shiji Stellaris Digital, with no publicly available review data, makes it difficult to judge support quality. Given the recent, positive feedback for LIKE MAGIC, it clearly has the edge here.
Shiji Stellaris Digital boasts 64 verified partners, including industry giants like Amadeus, SiteMinder, and IDeaS, offering extensive integration options. LIKE MAGIC integrates with 10 verified partners, including SALTO Systems and Adyen, but its network is narrower. If your hotel relies on numerous third-party systems, Shiji’s broad partner ecosystem provides more flexibility. Edge: Shiji Stellaris Digital.
LIKE MAGIC has a strong, recent review base with a 77.11 HTR Score, 4.88/5 value rating, and a 99% likelihood to recommend, indicating high satisfaction among hotels like the Anstatthotel and Hotel Bergidyll. Shiji Stellaris Digital, however, lacks current review data and scores, making it impossible to gauge hotel satisfaction. Based on recent feedback, LIKE MAGIC is clearly favored. Edge: LIKE MAGIC.
LIKE MAGIC charges a flat rate of $700 per month, with no additional implementation or setup fees, making its pricing transparent and predictable. Shiji Stellaris Digital's pricing is not publicly disclosed, which is typical for enterprise solutions, but this lack of transparency can complicate budgeting. If clarity and budget predictability matter, LIKE MAGIC offers a clear advantage.
Not ideal if your hotel relies heavily on extensive integrations with multiple third-party systems or requires a broad operational platform beyond guest experience.
Not ideal if your hotel prefers simplicity, quick deployment, or has limited need for extensive integrations.
The core difference between these two platforms lies in their scope: LIKE MAGIC delivers a streamlined, guest-focused app with exceptional recent reviews and satisfaction scores, while Shiji Stellaris Digital offers a more extensive, integrated ecosystem suited for larger, more complex operations. If your priority is delivering a highly-rated, easy-to-use guest experience platform, LIKE MAGIC is the smarter choice.
Choose LIKE MAGIC if your hotel values quick deployment, user-friendly design, and proven guest satisfaction. Opt for Shiji Stellaris Digital if your hotel needs a broad, enterprise-level solution with a vast partner network and extensive operational features. For most hotels seeking a reliable, highly-rated guest app, LIKE MAGIC is the recommended pick.
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
According to HTR's product database, LIKE MAGIC and Shiji Stellaris Digital share 10 features. Here are the key differences — features one has that the other lacks.
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| Automatic Translations (Multi-Lingual) | ||
| Local Recommendations |
We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
"Tokenisation, automated posting, and secure payment links have significantly improved internal workflows and guest trust, especially for group and conference bookings."
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
LikeMagic significantly enhances operational efficiency by offering features such as online check-in and an integrated booking engine. It allows hotel... LikeMagic significantly enhances operational efficiency by offering features such as online check-in and an integrated booking engine. It allows hotels to automate many processes, reducing the need for external systems and enabling staff to focus more on guest experiences.
Guests benefit from a smooth and comprehensive experience using the app, enjoying seamless interactions and a well-organized journey from check-in to... Guests benefit from a smooth and comprehensive experience using the app, enjoying seamless interactions and a well-organized journey from check-in to check-out. The tailored guest journey is a notable positive aspect, enhancing satisfaction.
LikeMagic reduces the complexity of hotel operations by providing a consolidated solution that eliminates the need for multiple third-party interfaces... LikeMagic reduces the complexity of hotel operations by providing a consolidated solution that eliminates the need for multiple third-party interfaces, thus lowering operational costs and complexity.
Where hoteliers push back
Some users are disappointed by the cancellation of custom branding functionality for the platform, highlighting a need for more personalized control o... Some users are disappointed by the cancellation of custom branding functionality for the platform, highlighting a need for more personalized control over the guest portal's UI and UX for better alignment with their brand.
Users have expressed a desire for a room upgrade function to be integrated, allowing guests to easily upgrade their rooms through the app, which is cu... Users have expressed a desire for a room upgrade function to be integrated, allowing guests to easily upgrade their rooms through the app, which is currently lacking and noted as a potential improvement.
Ranks higher for
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. LIKE MAGIC and Shiji Stellaris Digital share many core Hotel Guest Apps features, but each has unique capabilities. LIKE MAGIC offers 10 verified integration partners, while Shiji Stellaris Digital offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. LIKE MAGIC leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
LIKE MAGIC: No. Shiji Stellaris Digital: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. LIKE MAGIC has an HT Score of 77 and Shiji Group has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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