Compare Sojern Reputation Manager vs Bookassist Metasearch vs AI Review Assistant (by MARA Solutions)

Sojern

Sojern Reputation Manager

3 reviews
Bookassist

Bookassist Metasearch

205 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

208 reviews

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Compare Sojern Reputation Manager vs Bookassist Metasearch vs AI Review Assistant (by MARA Solutions)

Reputation Management vendor comparison between Sojern Reputation Manager vs Bookassist Metasearch vs AI Review Assistant (by MARA Solutions). Find out which Reputation Management is right for you based on realtime data from 416 verified hotelier reviews across 50 countries.

Sojern

Sojern

Ranked 19 (out of 56)

5.0
3 reviews
View profile
Bookassist

Bookassist

Ranked 5 (out of 26)

4.8
205 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 56)

4.8
208 reviews
View profile

Ratings Summary

HT Score

Sojern Reputation Manager

unranked HTScore Icon

Bookassist Metasearch

54 HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon
Popularity

Sojern Reputation Manager

3 verified reviews

Bookassist Metasearch

205 verified reviews

AI Review Assistant (by MARA Solutions)

208 verified reviews
Likelihood to Recommend

Sojern Reputation Manager

100%

Bookassist Metasearch

95%

AI Review Assistant (by MARA Solutions)

96%
Ease of Use

Sojern Reputation Manager

4.3

Bookassist Metasearch

4.7

AI Review Assistant (by MARA Solutions)

4.9
ROI

Sojern Reputation Manager

5

Bookassist Metasearch

4.7

AI Review Assistant (by MARA Solutions)

4.6
Implementation

Sojern Reputation Manager

Not enough data available

Bookassist Metasearch

4.8

AI Review Assistant (by MARA Solutions)

4.8
Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Bookassist Metasearch

4.9

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Certificate of Excellence

Sojern Reputation Manager

Bookassist Metasearch

AI Review Assistant (by MARA Solutions)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Bookassist Metasearch

Services

Reporting & Analytics

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Bookassist
vs.
MARA Solutions

Customers

Top 3 Segments

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Bookassist Metasearch

City Center Hotels - 26%
Boutiques - 20%
Bed & Breakfast & Inns - 10%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%
Featured clients

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Pricing Available By Request

Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

MARA Solutions Average MARA Solutions

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookassist Metasearch

Pricing Available By Request
Bookassist has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

AI Review Assistant (by MARA Solutions)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Sojern
vs.
Bookassist
vs.
MARA Solutions

What Customers Are Saying

Most Recent Review

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Bookassist Metasearch

Reliable and competent partner.

Sales & Revenue Managment from Firenze (Italy)

AI Review Assistant (by MARA Solutions)

Positive review and experience

Front office and Guest Relations Manager
Most Positive Review

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Bookassist Metasearch

Great technology great customer service

CEO

AI Review Assistant (by MARA Solutions)

Great KI

Hotel director from Vienna (Austria)
Most Critical

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Bookassist Metasearch

Excellent Services all round!

Sales and Marketing Manager from

AI Review Assistant (by MARA Solutions)

Great KI

Hotel director from Vienna (Austria)
References

Sojern Reputation Manager

Sojern doesn’t have any references available
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available

General Info

Screenshots
Integrations

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Bookassist Metasearch

Property Management Systems (17) Channel Managers (15) Booking Engine (12)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Survey Software (2) Property Management Systems (2)