Sojern vs. Canary Technologies vs. Revinate: Which is a Better Fit?

Compare Sojern Reputation Manager vs Canary Messages vs Revinate (Reputation)

Sojern

Sojern Reputation Manager

3 reviews
Canary Technologies

Canary Messages

798 reviews
Revinate

Revinate (Reputation)

148 reviews

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Compare Sojern Reputation Manager vs Canary Messages vs Revinate (Reputation)

Reputation Management vendor comparison between Sojern Reputation Manager vs Canary Messages vs Revinate (Reputation). Find out which Reputation Management is right for you based on realtime data from 949 verified hotelier reviews across 83 countries.

Sojern

Sojern

Ranked 18 (out of 54)

5.0
3 reviews
View profile
Canary Technologies

Canary Technologies

Ranked 1 (out of 74)

4.8
798 reviews
View profile
Revinate

Revinate

Ranked 4 (out of 54)

4.5
148 reviews
View profile

Ratings Summary

HT Score

Sojern Reputation Manager

unranked HTScore Icon

Canary Messages

100 HTScore Icon

Revinate (Reputation)

86 HTScore Icon
Popularity

Sojern Reputation Manager

3 verified reviews

Canary Messages

798 verified reviews

Revinate (Reputation)

148 verified reviews
Likelihood to Recommend

Sojern Reputation Manager

100%

Canary Messages

96%

Revinate (Reputation)

90%
Ease of Use

Sojern Reputation Manager

4.3

Canary Messages

4.9

Revinate (Reputation)

4.6
ROI

Sojern Reputation Manager

5

Canary Messages

4.6

Revinate (Reputation)

4.3
Implementation

Sojern Reputation Manager

Not enough data available

Canary Messages

4.7

Revinate (Reputation)

4.4
Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Canary Messages

4.7

Verified Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

Sojern Reputation Manager

Canary Messages

Revinate (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Canary Messages

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Canary Technologies
vs.
Revinate

Customers

Top 3 Segments

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Canary Messages

Branded Hotels - 25%
Luxury Hotels - 25%
Boutiques - 14%

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%
Featured clients

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

Canary Messages

Canary Technologies doesn’t have any featured brands available

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Messages

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Sojern
vs.
Canary Technologies
vs.
Revinate

What Customers Are Saying

Most Recent Review

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Canary Messages

Online check in

FO from Kortrijk (Belgium)

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Canary Messages

Secures financial email & text guests

Assistant Director of Technology

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager
Most Critical

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Canary Messages

Secures financial email & text guests

Assistant Director of Technology

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from
References

Sojern Reputation Manager

Sojern doesn’t have any references available

Canary Messages

Front Desk Manager The Coeur d'Alene Resort

We had another message solution before we switched to Canary. We switched providers since Canary could easily integ...

-

General Info

Screenshots
Integrations

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Canary Messages

Property Management Systems (24) Hotel Management Software (13) Booking Engine (6)

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)