Trustpilot vs. Everguest: Which is a Better Fit?

Ratings Summary

HT Score

Trustpilot

unranked

SurvAI by Everguest Intelligence

unranked

Popularity

Trustpilot

0 verified reviews

SurvAI by Everguest Intelligence

5 verified reviews

Likelihood to Recommend

Trustpilot

SurvAI by Everguest Intelligence

98%

Ease of Use

Trustpilot

SurvAI by Everguest Intelligence

4.8

ROI

Trustpilot

SurvAI by Everguest Intelligence

Implementation

Trustpilot

Not enough data available

SurvAI by Everguest Intelligence

Not enough data available

Customer Support

Trustpilot

Verified Customer Support

SurvAI by Everguest Intelligence

Verified Customer Support

Certificate of Excellence

Trustpilot

SurvAI by Everguest Intelligence

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Trustpilot

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

SurvAI by Everguest Intelligence

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Trustpilot

vs.

Everguest

vs.

Take recommendations quiz

Customers

Top 3 Segments

Trustpilot

Resorts - 0%

Motels - 0%

Hostels - 0%

SurvAI by Everguest Intelligence

Resorts - 60%

Hostels - 20%

Motels - 0%

Featured clients

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

Pricing

Pricing Benchmark

Pricing Available By Request

Trustpilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Trustpilot

Pricing Available By Request

SurvAI by Everguest Intelligence

Above Average

Custom Price Quote

Trustpilot

vs.

Everguest

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

SurvAI by Everguest Intelligence

Guest Surveys & Feedback

Hotel manager from Felsotarkany (Hungary)

Most Positive Review

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Most Critical

Trustpilot

Trustpilot doesn’t have any clients that have vouched for the product

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

References

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available

General Info

Screenshots

Trustpilot doesn't have any screenshots

Integrations

Trustpilot

Trustpilot doesn't have any integrations

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Recent Company Updates

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

Trustpilot

Trustpilot doesn’t have any recent articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles