Compare TrustYou Customer Experience Platform (CXP) vs Flexkeeping (Glitch Management)

TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews

Compare TrustYou Customer Experience Platform (CXP) vs Flexkeeping (Glitch Management)

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs Flexkeeping (Glitch Management) . Find out which Reputation Management is right for you based on realtime data from 309 verified hotelier reviews across 69 countries.

TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

290 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

88%

Flexkeeping (Glitch Management)

99%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.5

Flexkeeping (Glitch Management)

5
ROI

TrustYou Customer Experience Platform (CXP)

4.2

Flexkeeping (Glitch Management)

4.8
Implementation

TrustYou Customer Experience Platform (CXP)

4.3

Flexkeeping (Glitch Management)

4.9
Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

Flexkeeping (Glitch Management)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Flexkeeping
vs.

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients

TrustYou Customer Experience Platform (CXP)

Flexkeeping (Glitch Management)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
Flexkeeping
vs.

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director
Most Critical

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM

Flexkeeping (Glitch Management)

Amazing company

GM
References

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info