Compare TrustYou Customer Experience Platform (CXP) vs Flexkeeping (Glitch Management) vs Qualitando

TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Qualitando

Qualitando

35 reviews

Compare TrustYou Customer Experience Platform (CXP) vs Flexkeeping (Glitch Management) vs Qualitando

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs Flexkeeping (Glitch Management) vs Qualitando. Find out which Reputation Management is right for you based on realtime data from 344 verified hotelier reviews across 70 countries.

TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 55)

5.0
35 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

Qualitando

78 HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

290 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

Qualitando

35 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

88%

Flexkeeping (Glitch Management)

99%

Qualitando

99%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.5

Flexkeeping (Glitch Management)

5

Qualitando

4.8
ROI

TrustYou Customer Experience Platform (CXP)

4.2

Flexkeeping (Glitch Management)

4.8

Qualitando

4.9
Implementation

TrustYou Customer Experience Platform (CXP)

4.3

Flexkeeping (Glitch Management)

4.9

Qualitando

4.8
Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Qualitando

5

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

Flexkeeping (Glitch Management)

Qualitando

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Flexkeeping
vs.
Qualitando

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%
Featured clients

TrustYou Customer Experience Platform (CXP)

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
Flexkeeping
vs.
Qualitando

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Qualitando

A key partner for reputation management

Hotel Manager
Most Critical

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM

Flexkeeping (Glitch Management)

Amazing company

GM

Qualitando

A key partner for reputation management

Hotel Manager
References

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

General Info

Screenshots
Integrations

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)