Compare TrustYou Customer Experience Platform (CXP) vs Triptease: Metasearch vs AI Review Assistant (by MARA Solutions)

TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews
Triptease

Triptease: Metasearch

51 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

207 reviews

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Compare TrustYou Customer Experience Platform (CXP) vs Triptease: Metasearch vs AI Review Assistant (by MARA Solutions)

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs Triptease: Metasearch vs AI Review Assistant (by MARA Solutions). Find out which Reputation Management is right for you based on realtime data from 548 verified hotelier reviews across 112 countries.

TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile
Triptease

Triptease

Ranked 6 (out of 26)

4.7
51 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 55)

4.8
207 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon

Triptease: Metasearch

34 HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

290 verified reviews

Triptease: Metasearch

51 verified reviews

AI Review Assistant (by MARA Solutions)

207 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

88%

Triptease: Metasearch

94%

AI Review Assistant (by MARA Solutions)

96%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.5

Triptease: Metasearch

4.6

AI Review Assistant (by MARA Solutions)

4.9
ROI

TrustYou Customer Experience Platform (CXP)

4.2

Triptease: Metasearch

4.4

AI Review Assistant (by MARA Solutions)

4.6
Implementation

TrustYou Customer Experience Platform (CXP)

4.3

Triptease: Metasearch

4.5

AI Review Assistant (by MARA Solutions)

4.8
Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Triptease: Metasearch

4.7

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

Triptease: Metasearch

AI Review Assistant (by MARA Solutions)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Triptease: Metasearch

Services

Reporting & Analytics

Other

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Triptease
vs.
MARA Solutions

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%

Triptease: Metasearch

Resorts - 26%
Boutiques - 22%
Luxury Hotels - 12%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%
Featured clients

TrustYou Customer Experience Platform (CXP)

-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

Triptease has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

MARA Solutions Average MARA Solutions

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Triptease: Metasearch

Pricing Available By Request
Triptease has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

AI Review Assistant (by MARA Solutions)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
Triptease
vs.
MARA Solutions

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)

Triptease: Metasearch

Excellent customer service

Marketing Manager

AI Review Assistant (by MARA Solutions)

MARA - effective use of resources to strengthen the guest experience

Marketing & Communications Manager from Frankfurt (Germany)
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

Triptease: Metasearch

Always Innovating

DOSM

AI Review Assistant (by MARA Solutions)

Tooles Tool

FOM
Most Critical

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM

Triptease: Metasearch

Direct Booking Pioneers

Director, CRM

AI Review Assistant (by MARA Solutions)

Tooles Tool

FOM
References

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available

General Info

Screenshots
Integrations

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

Triptease: Metasearch

Booking Engine (19) Property Management Systems (16) Channel Managers (11)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Survey Software (2) Property Management Systems (2)
Recent Articles

Triptease: Metasearch

Triptease doesn’t have any recent articles