The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in ease of use and customer support , with exclusive features like Mobile App and Guest Communication (SMS Messaging).
VIPS shines , with exclusive features like Employee Messaging.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | From $800/mo |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while VIPS users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #39 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | — |
By Property Type
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| Boutique ▾ | #38 14 reviews | — |
| Luxury | #54 2 reviews | — |
| Branded / Chain | #52 2 reviews | — |
By Region
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| Europe ▾ | #22 23 reviews | — |
| Middle East | #16 2 reviews | — |
Choosing between Noovy PMS and VIPS PMS boils down to your hotel’s specific needs and priorities. Both systems aim to streamline hotel operations, but Noovy’s extensive review base and high ratings make it a more data-backed choice for modern hoteliers. Noovy’s emphasis on automation, ease of use, and comprehensive feature set positions it as a strong candidate for independent hotels seeking a versatile management platform. Meanwhile, VIPS offers a modular approach, but its lack of recent reviews and lower ratings make it less compelling at this stage.
Both products address core hotel management challenges like reservations, guest communication, and reporting. However, Noovy’s all-in-one design simplifies multiple operational aspects into one interface, whereas VIPS’s modular setup may appeal to hotels wanting tailored solutions. Does your hotel need an established, highly-rated platform with proven support?
If your hotel values a proven, well-reviewed management system, Noovy PMS is clearly the better option. It boasts 19 recent reviews, a 5/5 overall rating, and a high NPS score of 9.89/10, reflecting strong user satisfaction across diverse hotel types—including boutique and city-center properties. Hotels praising Noovy highlight its ease of use, reliable support, and extensive automation features.
In contrast, VIPS PMS has no recent reviews or ratings, which raises questions about its current market presence and user experience. If your hotel needs a platform with recent, positive feedback and a high likelihood of ongoing support, Noovy’s recent review activity makes it the more compelling choice. Are you comfortable choosing a system with no recent user feedback?
If your hotel needs a feature-rich, highly-rated platform with strong support, go with Noovy. Its core strengths include a high rating of 5/5 from 19 reviews, a 4.89/5 customer support score, and a robust feature set with 41 shared functions plus 7 unique to Noovy, like guest communication and online checkout. It’s ideal for independent hotels, boutique properties, and those in multiple regions, thanks to its multi-currency capability and broad geographic reach.
If you prioritize a flexible, modular system that you can customize over time and are less concerned about recent user feedback, VIPS might seem appealing. However, with no recent reviews or ratings, its long-term reliability remains uncertain. Given the current data, your safest bet is Noovy for proven performance, support, and comprehensive features.
Noovy scores a 4.84/5 for ease of use, based on user reviews praising its intuitive interface, quick onboarding, and minimal training time. Its design facilitates fast navigation, and users mention that staff adoption is straightforward, with many confirming that even non-technical staff can operate it confidently.
VIPS has no recent reviews or explicit ratings, making it impossible to gauge its usability. Without recent user feedback, it’s risky to assume VIPS offers the same level of ease. Edge: Noovy.
Noovy offers 41 shared features with other PMS systems, plus 7 exclusive functionalities such as a mobile app, multi-currency support, online checkout, guest messaging, integrated ID scanner, and guest communication tools. These features directly improve operational efficiency and guest engagement.
VIPS provides 11 verified integrations, including essential partners like RevControl and SiteMinder, but lacks the breadth of features seen in Noovy. It also offers four unique features—gift vouchers, automated assignments, employee messaging, and EPoS—but without recent reviews, their practical impact is unclear. Edge: Noovy.
Noovy’s customer support scores impressively at 4.89/5, with reviews consistently praising its quick, friendly, and effective assistance. Hoteliers highlight the support team’s responsiveness and the smooth onboarding process as key benefits.
VIPS has no recent reviews or ratings, making it difficult to assess its support quality or responsiveness. Given Noovy’s proven high support rating and recent positive feedback, it’s the safer choice for reliable assistance. Edge: Noovy.
Noovy integrates with 40 verified partners, including major channel managers and revenue tools like RevControl, SiteMinder, and RoomPriceGenie. Its extensive partner network ensures your hotel can connect with most industry-standard solutions.
VIPS has only 11 verified integrations, with some overlaps like RevControl and SiteMinder. Its narrower integration scope might limit flexibility for hotels relying on a broader tech stack. Edge: Noovy.
Noovy’s recent reviews consistently rate it 5/5, with an overall score of 71.29 on the HTTR Score, and a 99% likelihood of recommendation. Hotels of various sizes, especially boutique and city-center properties, praise its ease of use, support, and automation capabilities.
VIPS has no recent reviews or ratings, making it impossible to gauge current user satisfaction. Given the strong, recent feedback for Noovy, hoteliers clearly rate it higher. Edge: Noovy.
Noovy’s flat rate is $600 per month, with no additional implementation or setup fees. Its all-in-one model offers affordability for independent hotels and small chains seeking value.
VIPS costs $800 per month, also without setup fees. Its higher price point, combined with limited recent reviews, makes it a less attractive investment without further proven value.
Not ideal if:
Not ideal if:
Noovy’s standout advantage is its proven, highly-rated platform supported by recent reviews and high user satisfaction. Its extensive feature set, ease of use, and support quality make it ideal for modern hotels seeking an integrated management solution.
VIPS offers a modular approach, but its lack of recent reviews and limited market presence diminish its appeal. For most hoteliers, especially those valuing proven performance, Noovy’s data-backed strength makes it the preferable choice.
If your hotel needs a reliable, comprehensive PMS that’s easy to adopt and backed by satisfied users, Noovy is the clear winner. If you prefer a flexible, customizable system and are willing to accept the risks of less current feedback, VIPS might work—but caution is advised.
According to HTR's product database, Noovy PMS and VIPS PMS share 41 features. Here are the key differences — features one has that the other lacks.
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| Automated Assignments | ||
| EPoS | ||
| Employee Messaging | ||
| Gift Vouchers | ||
| Guest Communication (SMS Messaging) | ||
| Guest Messaging | ||
| Integrated ID & Passport Scanner | ||
| Mobile App | ||
| Multi-currency | ||
| Online Checkout |
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and VIPS PMS share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while VIPS PMS offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. VIPS PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and VIPS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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