Noovy PMS vs. VIPS PMS:
Which Is Right for You?

Is Noovy PMS or VIPS PMS Better for Hotels?

Noovy PMS and VIPS PMS both serve independent hotels with comprehensive property management capabilities but diverge sharply in market presence, user feedback, and operational depth. Noovy is a modern, cloud-based system founded in 2017 with 25 verified reviews averaging 5/5 overall and a global footprint across seven countries. VIPS, established in 1988, targets small hotel groups mainly in Europe, but lacks public reviews and rating data on Hotel Tech Report, leaving its current market impact unclear.

Both systems address core hotel needs such as reservations, front desk operations, payments, and channel distribution. However, Noovy offers a more integrated user experience with direct OTA integrations, automated payment processing, and guest communication features that reduce manual workload. VIPS emphasizes multi-property management and flexibility with optional modules but provides limited transparency about user satisfaction and feature impact. The choice depends heavily on your hotel's operational scale, regional presence, and appetite for proven, data-backed technology.

Noovy PMS vs VIPS PMS: Which Should Your Hotel Choose?

If your hotel is a small to medium-sized independent property or boutique hotel in North America, Europe, or Asia Pacific, Noovy is the stronger choice based on 25 verified reviews averaging 5/5 overall, with specific praise for ease of use and payment automation. Its multi-currency support and integrated guest messaging streamline operations for properties with international guests. Conversely, VIPS may suit smaller hotel groups or independent hotels within Europe seeking flexible multi-property management and EPoS integration, but this recommendation rests on limited data as VIPS has no reviews or ratings on Hotel Tech Report.

Noovy’s robust OTA integrations and automated payment processing have received multiple user testimonials highlighting time savings of up to two hours daily, which VIPS does not demonstrate through verified reviews. VIPS’s unique features like gift vouchers and employee messaging may appeal to hotels that prioritize in-house guest engagement and staff communication, but without user feedback, their operational impact remains unconfirmed.

Is Noovy PMS or VIPS PMS Easier to Use?

Noovy scores 4.9/5 in ease of use and 4.7/5 in onboarding based on 25 reviews, with operators praising its intuitive interface, quick staff training, and web-based access enabling front desk teams to manage bookings anywhere. Reviewers specifically mention that even inexperienced staff can quickly adopt the system, reducing errors and freeing management time.

VIPS has no publicly available ratings or reviews on ease of use or onboarding, so direct comparison is limited. Without evidence, VIPS may present unknown adoption challenges, especially for teams used to manual or legacy systems.

Edge: Even.

Which Has Better Features: Noovy PMS or VIPS PMS?

Noovy offers seven unique hotel features absent in VIPS, notably a mobile app enabling remote management, online checkout that expedites guest departure, guest communication including SMS messaging, integrated ID and passport scanning, and pre-filled registration forms—all of which reduce front desk workload and improve guest experience. Multi-currency support facilitates international transactions for properties with global clientele.

VIPS provides four unique features: gift vouchers for upselling and promotions, automated assignments which likely streamline task allocation, employee messaging to enhance internal communication, and an EPoS system integrating point-of-sale operations, valuable for hotels with F&B outlets.

Noovy’s unique features directly impact guest-facing workflows and payment automation, while VIPS’s features focus more on internal operations and ancillary revenue. Given Noovy’s broader feature set tailored to front desk and guest engagement, it offers a more comprehensive operational toolkit.

Edge: Noovy PMS.

Which Has Better Customer Support: Noovy PMS or VIPS PMS?

Noovy’s customer support rating is 4.9/5 with onboarding at 4.7/5, supported by 25 user reviews highlighting responsive, friendly service and effective issue resolution. Users consistently note fast, knowledgeable assistance contributing to smooth system adoption and ongoing reliability.

VIPS provides no customer support ratings or user feedback on Hotel Tech Report, leaving its service quality unverified. The absence of data introduces uncertainty for hotels prioritizing dependable vendor support.

Edge: Even.

Which Has More Integrations: Noovy PMS or VIPS PMS?

Noovy integrates with 41 verified partners compared to VIPS’s 12. Both share six common integrations including RevControl, SiteMinder, RoomPriceGenie, MyStay, RUNNR.ai, and Omniboost, essential for channel management and guest engagement.

Noovy’s exclusive integrations include major platforms like Omnibees, Bookboost, HOTELTIME, Customer Alliance, Bookassist, GuestRevu, Otelier, Revinate, and Shiji Group, broadening options for revenue management, guest feedback, and distribution connectivity. VIPS’s unique partners focus on hospitality groups and systems like Hotek Hospitality Group, Omnitec Systems, RoomChecking, Net Affinity / Smarthotel, and Mr Winston, which may support niche operational needs but lack the breadth Noovy offers.

Hotels requiring extensive OTA connectivity and third-party integrations will find Noovy’s ecosystem more comprehensive.

Edge: Noovy PMS.

Which Do Hoteliers Rate Higher: Noovy PMS or VIPS PMS?

Noovy holds a 5/5 overall rating across 25 reviews, with no recent reviews in the last six months but consistent historical feedback. Segment-specific ratings show 5/5 for city center hotels (17 reviews), boutique hotels (14), and airport/conference hotels (10), indicating strong satisfaction across diverse property types. Limited service and budget hotels rate Noovy 4.9/5 with eight reviews, suggesting reliable performance in cost-sensitive environments.

VIPS has no ratings or review volume on Hotel Tech Report, making any direct quality comparison impossible. This lack of data should caution buyers seeking verified user experiences.

Edge: Even.

How Much Do Noovy PMS and VIPS PMS Cost?

Both Noovy and VIPS list a base price of $600.00 with no freemium, monthly flat, or per-room pricing disclosed. Neither charges an implementation fee or offers a trial period.

Noovy states an effective price of approximately $5 per room per month in its marketing, which aligns with the all-in-one package value reported by users. VIPS’s pricing details beyond the base fee are not publicly available, making total cost estimation difficult.

What Type of Hotel Should Use Noovy PMS?

• Hotels that prioritize a user-friendly, web-based PMS with a strong track record across boutique, city center, and airport/conference hotels (supported by 17 to 14 reviews each segment at 5/5).
• Teams that value integrated OTA channel management and automated payment processing, as multiple reviews highlight time-saving automation.
• Properties with international guests requiring multi-currency and digital ID scanning to streamline check-in.
• Small to medium independent hotels looking for a combined PMS, Channel Manager, and Booking Engine at a transparent cost.
• Operations needing 24/7 customer support with consistently high satisfaction scores.

Not ideal if:

• Your hotel requires advanced housekeeping management features, as some users report these could be improved.
• You seek a vendor with longer market tenure or established brand recognition in multiple hotel markets beyond the seven countries Noovy serves.
• You prefer software with a mobile website builder as Noovy currently recommends third-party solutions for hotel websites.

What Type of Hotel Should Use VIPS PMS?

• Independent hotels or small hotel groups located primarily in Europe seeking a PMS with multi-property management capabilities.
• Teams that prioritize in-house guest upselling through gift vouchers and internal staff communication via employee messaging.
• Hotels looking for integrated EPoS solutions supporting food and beverage outlets alongside room management.
• Properties that prefer flexible modular add-ons to tailor PMS functions to their operational needs.

Not ideal if:

• Your hotel requires verified user feedback and transparent provider ratings to inform purchase decisions.
• You depend heavily on direct OTA integrations and extensive third-party connectivity, as VIPS offers fewer verified partners.
• Automated payment processing and guest communication features like SMS messaging and online checkout are critical to your front desk workflows.

Noovy PMS vs VIPS PMS: The Bottom Line for Hotels

Noovy PMS and VIPS PMS both aim to streamline hotel operations, but Noovy stands apart through its extensive user validation, global reach, and rich feature set that directly impacts guest-facing workflows and revenue management. VIPS focuses on multi-property management and internal communication features but lacks public user feedback and integration depth, making its current effectiveness difficult to assess.

Choose Noovy if you operate a small to mid-sized independent or boutique hotel in North America, Europe, or Asia Pacific and need proven automation for payments, guest messaging, and channel management backed by 25 high-rated reviews. Noovy’s integrated mobile app and ID scanning also simplify check-in and remote management.

Choose VIPS if you manage a European independent hotel group seeking multi-property control, employee messaging, and integrated EPoS, and can accept the unknowns around user satisfaction. VIPS’s gift voucher and automated assignment features could add value for properties focusing on guest upselling and streamlined staff workflows.

Noovy’s transparent pricing, 41 integrations, and near-perfect user scores make it the safer choice for hotels seeking dependable, modern PMS technology. VIPS may fit niche European groups prioritizing internal communication and multi-property flexibility but requires more customer insight before a confident recommendation.