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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Visiting Media
4.8 (227 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Visiting Media
Ranked 1 (out of 13) in 3D Virtual Tours
2026 Winner
Hotel Software
Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWe Make Selling Spaces & Experiences Simple for Hospitality
97% recommended by 198 hotels
Hyatt, IHG, Hilton & 195 others
Bell - AI powered product analyst
I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Visiting Media provides hotels with a powerful 3D virtual tour platform that enhances guest engagement and decision-making. Users appreciate the high-definition, immersive tours which significantly aid in sales presentations and help customers visualize hotel spaces remotely. The solution streamlines sales processes, improves conversion rates, and reduces site visit needs. However, some users note potential improvements in system integration, interface simplicity, and load speeds.
Hyatt, IHG, Hilton & 195 others
Read their reviewsWhat Types of Hotels Visiting Media is Popular For
Size
2 | X-Small (1-9 room)
4 | Small (10-49 room)
13 | Mid-Sized (50-99 room)
133 | Large (100-499 room)
74 | X-Large (500+ room)
Country
197 | United States
12 | Canada
7 | Mexico
1 | India
1 | Colombia
1 | Argentina
1 | Trinidad and Tobago
1 | Panama
1 | United Kingdom
1 | Virgin Islands, U.S.
1 | Netherlands
Type
139 | Branded Hotels
109 | Luxury Hotels
96 | Airport/Conference Hotels
91 | Resorts
80 | City Center Hotels
68 | Boutique Hotels
56 | Bed & Breakfast & Inns
42 | Limited Service & Budget Hotels
10 | Extended Stay & Serviced Apartments
8 | Hostels
8 | RV Parks & Campgrounds
6 | Vacation Rentals & Villas
4 | Casinos
3 | Motels
Region
216 | North America
3 | South America
2 | Europe
2 | Central America
1 | Asia Pacific
Category
227 | 3D Virtual Tours
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What is Visiting Media?
Founded in 2014 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is a hospitality sales and marketing software platform that helps hotels and venues showcase spaces through 3D virtual tours, custom tours, digital asset management, engagement analytics, and event diagramming. It supports sales teams by making it easier to present properties remotely, personalize client presentations, plan events, and manage visuals and materials in one place. The platform helps teams improve guest engagement, speed up decision-making, and reduce the need for in-person site visits.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Visiting Media products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Visiting Media Reviews Analyzed: 12
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Visiting Media Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Visiting Media
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Visiting Media's Provided Description:
"Visiting Media helps hospitality teams showcase spaces, personalize sales presentations and plan events. It combines TrueTour virtual tours, Custom Tours, digital asset management, engagement analytics and 3D Event Diagramming. Teams can share property visuals and sales materials with each client, while enterprise tools provide visibility across property portfolios."
FAQs
Capabilities
Personalization & Sharing
Personalization & Sharing
Create custom experiences by combining immersive assets and any other sales collateral (video, PDF, photos, voice memo) and share them, through one link, with customers, by text, email, or QR code.
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Digital Asset Management
Upload, manage, store and share digital assets in one cloud-based solution — PDFs, images, 360s, 3D models, websites, diagrams and more. Keeping assets current across your entire organization and channels.
Channel Distribution
Channel Distribution
Easily embed your TrueTour link on websites, OTAs, and 3rd party channel distribution to maximize exposure.
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
3D Event Diagramming
3D Event Diagramming
Create event layouts in 2D and 3D, arrange furniture, and share browser-based layouts with planners. Help clients visualize their event in your property’s spaces.
Features
Interactive Tours
4/5 features
Space Mapping
4/5 features
Image & Video Capture
4/5 features
Content Management
4/5 features
Embedding
4/5 features
Available Add-ons & Modules
Managed Services
3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.
Visiting Media Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 13) and the #75 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Visiting Media Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Dan Shaughnessy
Director of Sales and Marketing @
Marriott Marquis San Diego Marina
Featured Customers
Hotelier Rating
Looking for specific info?
10
True Tour has been a game changer for our business
Director of Sales & Marketing from 200 to 499 room Bed & Breakfast & Inn in Vancouver (Canada)
Verified
3 months ago
Over the past few years, our partnership with Visiting Media and their 3D Virtual Tours has fundamentally transformed the way we interact with our clients and present our hotel. What sets Visiting Media apart is their ability to offer more than just a glimpse of our property; they provide an immersive experience that resonates with clients...
Canada
Canada
Director of Sales & Marketing
Large Hotel
10
Awesome way to keep selling and showing off Hotel!
Senior Manager, Event Planning from 200 to 499 room City Center Hotel in Washington DC (United States)
Verified
3 months ago
I love being able to zoom the link to my guests and show them the hotel and the nuances that we may have. At all the hotels they have done a great job of getting that flow allowing us to clearly show what the expecation should be on the day of the event. It is also easy to add things if needed, and sceenshot direclty from the website.
United States
United States
Senior Manager, Event Planning
Large Hotel
8
TrueTour is unique in that it brings the hotel to the guest from the comfort of their own home.
Event Manager from 500+ room Airport/Conference Hotel in Nashville (United States)
Verified
3 months ago
I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith groups and gives them a live look at the space they will be occupying. It helps set the standard for their expectations when they arrive onsite a...
United States
United States
Event Manager
X-Large Hotel
10
Amazing Views Only! #virtual #ar #tours #augmented #map #visualize #marketing
Convention Services Manager from 500+ room City Center Hotel in Dallas (United States)
Verified
4 months ago
What I like the most is the lighting and high definition of the 3d images and 3d view. This really allows the clients to see the space virtually. It is also very easy to navigate!!
United States
United States
Convention Services Manager
X-Large Hotel
10
Great for One Stop Information
Senior Sales Coordinator from 500+ room Branded Hotel in San Francisco (United States)
Verified
4 months ago
You can do photos, virtual tours and other hotel information. Clients can just visit visiting media for all this information instead of emailing multiple attachments.
United States
United States
Senior Sales Coordinator
X-Large Hotel
10
3D Virtual Tours Showcase our Hotel Beautifully!
Senior Sales Executive from 500+ room Airport/Conference Hotel in Grapevine (United States)
Verified
4 months ago
We love using the 3D Virtual Tours in presentations, proposals, and site visits of our hotel. It helps our customers feel confident in their decision to choose us for their conferences, especially if they do not have the time or money to visit us in person. I like the "create experience" feature where I can curate a custom tour for my clien...
United States
United States
Senior Sales Executive
X-Large Hotel
10
Great Tool to Show Off Your Property
Marketing Specialist from 500+ room Airport/Conference Hotel in Whistler (Canada)
Verified
4 months ago
Very prompt and quick action for update requests to the online platform. Very high-quality images and 360 renders of all of our spaces.
Canada
Canada
Marketing Specialist
X-Large Hotel
10
Incredible!
Sales Manager from 500+ room Airport/Conference Hotel in Washington DC (United States)
Verified
4 months ago
How can we sell the hotel without a client seeing the space. Easy, using true tour and being able to guide a client through the hotel from the other side of the USA. Visiting Media is a robust tool that provides businesses in the hospitality, real estate, and event industries with immersive visual experiences to showcase their spaces and se...
United States
United States
Sales Manager
X-Large Hotel
9
AMAZING EXPERIENCE
Groups Sales Manager from 500+ room Branded Hotel in Cancun (Mexico)
Verified
4 months ago
It's a tool that allows us to showcase the best features of each property, making the sales process much easier.
The team at Visiting Media is incredible and patient, helping us get the website to 100%.
Mexico
Mexico
Groups Sales Manager
X-Large Hotel
10
Exceptional Service
Marketing and PR Associate from 200 to 499 room Bed & Breakfast & Inn in Naples (United States)
Verified
5 months ago
Visiting Media is not only a wonderful platform for the success of our team but pivotal. Customer Service is Incredible.
United States
United States
Marketing and PR Associate
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Visiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visiting Media
6 months ago
Visiting Media Partners with Tongo to Connect Immersive Sales Technology with AI-Powered Guest Engagement
Visiting Media
8 months ago
Spazious & FirstView Join Visiting Media to Build a Global Platform for Immersive Hospitality Sales
Visiting Media
1 year ago
Visiting Media Appoints Chad Kimner as SVP of Growth & Operations
Visiting Media
1 year ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
2 years ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
2 years ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
2 years ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
2 years ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
2 years ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
2 years ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Visiting Media Integrations
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| Company | Functionality | |
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This integration hasn’t been verified by Social Tables yet.
Social Tables
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Event Management Software
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This integration hasn’t been verified by Cvent HQ yet.
Cvent HQ
85% recommended by 2 hotels |
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This integration hasn’t been verified by Hilton yet.
Hilton
0% recommended by 1 hotels |
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Support
Verified Support
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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