Callcenter im Gastgewerbe: Das müssen Sie wissen

Whether managing reservation calls, handling after-hours inquiries, or supporting guests across multiple channels, call centers help hospitality businesses streamline operations, optimize staff workloads, and enhance customer satisfaction.

Von Compliance als Aufgabe zu Compliance als Kultur

Creating a culture of compliance is more than just meeting requirements—it’s about creating a safer, more efficient, and more profitable hotel operation.

Protecting Your Hospitality Business: Strategies for Mitigating Cyber Attacks and Fraud

By automating workflows, enforcing internal controls, and leveraging integrated fraud prevention tools, hospitality companies can safeguard their financial assets

Wie eine Verbesserung Ihrer Booking.com-Bewertung um 0,1 Punkte den Hotelgewinn um bis zu 24 % steigern kann

The impact of even a slight improvement in ratings is substantial: a 0.1-point increase on Booking.com can lead to up to a 2% increase in revenue. Since fixed costs remain unchanged, this revenue gain can translate into a 24% boost in net income.

ITB Berlin 2025 Hoteliers Rückblick

Discover the game-changing hotel tech innovations from ITB Berlin that are redefining revenue, automation, and guest experience.

Die 5 besten KI-Hotelsoftwares 2025: Künstliche Intelligenz für Hotels

AI hotel software can improve operations and guest experiences. Learn about the 5 best AI hotel software, their key features, and how to choose an AI solution.

Beste Mitarbeiterverwaltungssoftware für das Gastgewerbe im Jahr 2025

Employee management software helps businesses simplify scheduling and monitoring tasks. Read on for the five best employee management software options in 2025

So steigern Sie den Hotelumsatz: 8 Tipps für höhere Einnahmen

Increasing your hotel’s profit means using data and guest feedback to make intelligent decisions. Here are eight proven strategies to boost your hotel revenue.

Sprachassistenten für Hotels: Wie KI Callcenter und mehr automatisiert

In this article, we dive into how voice assistants can be that game-changing solution for your hotel.

USALI-Compliance: Das müssen Sie für 2026 wissen

In the hospitality industry, staying compliant with accounting standards is essential for smooth operations, financial transparency, and long-term success. One of the most significant standards for hotels is the Uniform System of Accounts for the Lodging Industry (USALI).

Die 10 besten Arbeitsplätze im Hotel-Tech-Bereich 2025

For the 2025 edition of our list, we analyzed survey responses from 2,633 hotel tech professionals across the globe. Respondents rated their employers on key factors that define an exceptional workplace.

Die besten Hotel-Tech-Apps des Jahres 2025

Discover the top rated hotel tech products to run & grow your hotel business in 2025 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

Beste Software zur Verwaltung kurzfristiger Mietobjekte

In this article, we explore the best property management software options for property managers. Also, we will show you the key features of a PMS that take your property management to the next level.

Was ist ein Hotelmanagementsystem und wie funktioniert es?

 In this article, we’ll explain what a hotel management system is, its main features and how it works. You’ll also learn how to choose the most suitable HMS for your hotel business.

Wie funktioniert ein Hotelreservierungssystem?

 In this article, we’ll explain how a hotel reservation system works and how to use it to increase guest satisfaction.

Die 5 besten Softwarelösungen zur Immobilienverwaltung auf Airbnb: All-in-One-Lösungen

In this article, we analyze the best Airbnb property management software for your vacation rentals. We present our picks for Airbnb PMSs so you can choose the best one for your property.