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Las 10 mejores alternativas de Amadeus 2026

CRM y marketing por correo electrónico para hoteles

La competencia por los huéspedes del hotel es más intensa que nunca. Comprender quiénes son sus huéspedes y clientes potenciales y personalizar sus comunicaciones con ellos mejora drásticamente su capacidad para generar lealtad e impulsar la repetición de negocios y superar a sus competidores. Guest Management Solutions (GMS) de Amadeus es más que una simple herramienta de gestión de relaciones con el cliente (CRM), ofrece un conjunto completo de herramientas de automatización de marketing para atraer a los huéspedes de su hotel y generar ingresos incrementales. Diríjase a los huéspedes con el mensaje correcto en el momento adecuado, incluso cuando sus comportamientos cambien, y personalice sin problemas su alcance antes, durante y después de su estadía. Maximice el valor de los datos de sus huéspedes para impulsar continuamente los ingresos y la participación de su hotel.

Recommended by 10 hoteliers

Profitroom

CRM y marketing por correo electrónico para hoteles

Profitroom CRM es una plataforma de ventas y marketing eficaz que apoya al hotel en todas las etapas de la adquisición de huéspedes, lo que aumenta significativamente el número de reservas directas. Te sorprenderá su indispensabilidad.

Reviewers say compared to Amadeus, Profitroom is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels, Motels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

See all Profitroom Reviews

Sojern

CRM y marketing por correo electrónico para hoteles

Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.

Reviewers say compared to Amadeus, Sojern is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels, Motels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Owner in

DORM in Miami Beach (United States of America)

See all Sojern Reviews

Thynk

CRM y marketing por correo electrónico para hoteles

Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points. With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.

Reviewers say compared to Amadeus, Thynk is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Airport/Conference Hotels, Hostels, Motels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Cluster Sales Assistant in Santa Maria (Cape Verde)

DOS in Tam Tien (Vietnam)

See all Thynk Reviews

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Akia

Hotel CRM & Email Marketing

Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.

TrustYou

CRM y marketing por correo electrónico para hoteles

TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.

Reviewers say compared to Amadeus, TrustYou is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Front Office Manager in Thu Dau Mot (Vietnam)

Assistant Front Office Manager in Ho Chi Minh City (Vietnam)

See all TrustYou Reviews

Smart Host GmbH

CRM y marketing por correo electrónico para hoteles

Smart Host es un sistema CRM que conecta toda la información relevante para los huéspedes de su PMS y otras fuentes en un solo lugar. Estos datos se utilizan para sugerencias de boletines informativos automatizados y altamente específicos. Su backoffice puede lanzar esas campañas (100% compatibles con GDPR) en minutos y en varios idiomas. Puede realizar un seguimiento del éxito de estas campañas hasta el nivel de todas y cada una de las reservas generadas. Smart Host: una herramienta, huéspedes que regresan, más reservas.

Reviewers say compared to Amadeus, Smart Host GmbH is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

Hotel Owner

See all Smart Host GmbH Reviews

Cendyn

CRM y marketing por correo electrónico para hoteles

Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.

Reviewers say compared to Amadeus, Cendyn is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Marketing specialist

E-commerce Manager

See all Cendyn Reviews

dailypoint™

CRM y marketing por correo electrónico para hoteles

dailypoint ™ es la solución líder en gestión de datos y CRM para hoteles individuales y grupos de hoteles. dailypoint ™ recopila datos de todas las fuentes relevantes, como PMS, POS, sitio web, boletín informativo o Wi-Fi, y crea un perfil de invitado central y consolidado, ¡que es el corazón de su negocio! Se utilizan procesos de limpieza integrados e inteligencia artificial (IA) especial para generar conocimiento adicional extenso para los huéspedes. dailypoint ™ consta de 16 módulos y se complementa con el mercado dailypoint ™ con más de 150 socios de soluciones. Esto permite que dailypoint ™ no solo se utilice para marketing medible (CRM) y ventas directas óptimas, sino que también cubre todo el recorrido del cliente y, por lo tanto, apoya a todos los departamentos de un hotel. dailypoint ™ es el #realCRM para administrar los datos de los huéspedes en un perfil central. Aplicaciones incluidas: - Data Laundry (www.dailypoint.com/datalaundry) - Profile Engine - Booking Manager (www.dailypoint.com/bookingmanager)- Campaign Manager (CRM) - Website Connect- Privacy Dashboard (manejo de GDPR) - Voucher System- Programa de fidelización (www.dailypoint.com/loyalty)- Gestión de reputación online (ORM) - Smart WiFi (www.dailypoint.com/smartwireless )- Calendario de eventos- Sistema de información para huéspedes- Inteligencia empresarial (informes) - Ventas básicas- Listas inteligentes- APIMás información: www.dailypoint.com/360dp

Reviewers say compared to Amadeus, dailypoint™ is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
More press mentions
Worse for: Boutiques, Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds

RECENT HOTELIER RECOMMENDATIONS

Managing Director

Marketing Consultant

See all dailypoint™ Reviews

Bookboost

CRM y marketing por correo electrónico para hoteles

With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys. Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns. The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty. Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.

Reviewers say compared to Amadeus, Bookboost is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Junior System Administrator

co founder

See all Bookboost Reviews

#10

Reguest

CRM y marketing por correo electrónico para hoteles

Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.

Reviewers say compared to Amadeus, Reguest is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels
Fewer press mentions