Manet

5.0 (3 REVIEWS)

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0 out of 100
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Manet is the fully customized digital concierge for your guests

Manet Mobile Solutions has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Manet Mobile Solutions?

Founded in 2015 | Headquarters in Roma (Italy) | 19 employees
Manet is a fully customizable digital concierge platform designed to enhance guest experiences and streamline hotel operations. Available in two versions, Manet Smart and Manet Unlimited, it serves as a comprehensive solution for guest management and engagement. **Manet Smart**: This mobile app offers features such as check-in and identification, check-out and payment, common areas management, travel tools, and tourist content. It enables guests to purchase mobile data connectivity plans through eSIM technology on compatible devices. **Manet Unlimited**: Beyond Manet Smart’s features, this version includes a dedicated mobile device offering real-time chat, free internet, international calls, a WiFi hotspot, and multilingual audioguides. The Manet dashboard further empowers hoteliers with robust marketing tools for developing strategies, promoting services, engaging clients, and collecting valuable performance and satisfaction data.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Manet Mobile Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Manet Mobile Solutions

FAQs

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Q4 '26 In-Room Hotel Tablets Survey Insights

Is Manet Mobile Solutions a good fit for your hotel?

Mid-sized
93% (192)
#1 of 8

SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels on HotelTechReport for its effective communication features that allow guests to easily order room service, access hotel information, and participate in events with just a few taps. Hoteliers specifically appreciate that it "gives a great overview for the guest," enhancing convenience and engagement while promoting upselling opportunities.

Small
95% (62)
#1 of 7

SuitePad is a top In-Room Hotel Tablets pick among small hotels on HotelTechReport because it provides paperless guest communication that aligns with sustainability goals while delivering dynamic content updates. Hoteliers appreciate how it creates a smoother experience for guests, stating it "adds a layer of comfort that felt both modern and discreetly luxurious."

Large
93% (84)
#1 of 4

SuitePad is a top In-Room Hotel Tablets pick among large hotels on HotelTechReport, praised for its ability to enhance guest engagement while significantly reducing printing costs through a paperless solution. Hoteliers appreciate its centralized management that allows for quick content updates and upselling opportunities.

Boutique Hotels
95% (159)
#1 of 8

SuitePad is a top In-Room Hotel Tablets pick among boutique hotels on HotelTechReport, as it helps streamline guest services while promoting sustainability through its Green Option feature. Users appreciate that it cuts down on paper usage, allowing guests to efficiently request services and access information from a single device.

Resorts
90% (112)
#1 of 7

Crave Interactive is a top In-Room Hotel Tablets pick among resorts on HotelTechReport, with users noting a significant increase in upsell revenue through features like Butler Service upgrades, achieving over 100% growth shortly after implementation. Their ability to provide quick updates enhances both guest satisfaction and operational efficiency.

City Center Hotels
95% (155)
#1 of 7

SuitePad is a top In-Room Hotel Tablets pick among city-center hotels on HotelTechReport, recognized for enhancing guest engagement through its centralized feature that allows personalization of push notifications for guests, which has led to increased upselling opportunities.

Europe
93% (306)
#1 of 6

SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels in Europe on HotelTechReport, praised for its ability to facilitate direct communication with guests, allowing them to place orders and access information seamlessly. Reviewers highlight that it significantly enhances the in-room experience while promoting sustainability by reducing paper use.

North America
97% (96)
#1 of 5

Volo is a top In-Room Hotel Tablets pick among mid-sized hotels in North America on HotelTechReport, praised for its "lightning fast updates" which streamline guest communications and enhance the in-room dining experience. This capability reduces reliance on staff for ordering and improves guest satisfaction.

Full 2026 In-Room Hotel Tablets Survey Findings

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Manet Mobile Solutions Reviews Summary

5.0
Excellent
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
5.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Manet is the #21 most trending product in the In-Room Hotel Tablets category (out of 24) and the #1657 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Manet Mobile Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Manet Mobile Solutions Pricing

Pricing Available By Request

Manet Mobile Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Manet Mobile Solutions Reviews

Hotelier Rating

Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (1)

Country

  • Italy
    Italy
    (2)

Region

  • Europe
    Europe
    (2)
10

MANET @ Rarity Suites

Managing Director from 5 to 9 room Boutique in Rome (Italy)

Verified
6 years ago
Our great experience with our sales manager JULIA MONTUORI she put our business at ease from the beginning of our choice to join Manet in our hotel.
Country Italy
Managing Director
X-Small Hotel
10

great service and great team

Owner/GM from 10 to 24 room Luxury Hotel in Rome (Italy)

Verified
6 years ago
With Manet we have been able to offer an extremely useful service to our guests from all over the world allowing them to maximize their experience at the Hotel and around our city being able to connect with our concierge and room service divisions at all times no matter where they were.
Country Italy
Owner/GM
Small Hotel
10

Great service, with exceptional staff.

from in

Verified
6 years ago
Great service, with exceptional staff. I contacted Beatrice about the need for an online check in and they have an excellent service (Original) Ottimo servizio, con staff eccezionale. Ho contattato Beatrice per la necessità di un check in online e hanno un servizio ottimo
  • 1

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It looks like Manet Mobile Solutions is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Manet Mobile Solutions Integrations

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Company Functionality
Mews
Mews

92% recommended by 1056 hotels

Property Management Systems
Mews
Mews

92% recommended by 1056 hotels

Property Management Systems
Customer Alliance
Customer Alliance

92% recommended by 140 hotels

Reputation Management
5Stelle
5Stelle

60% recommended by 0 hotels

Hotel Management Software

Support

Unverified

Manet Mobile Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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