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Hoteza Tablet
4.6 (22 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Alessandra, Hersche;, Irina + 4 more experts recommend Hoteza
Read Recommendations
Hoteza Tablet
Unranked in In-Room Hotel Tablets
HotPad: Your Room’s Digital Concierge for Control, Content and Convenience.
95% recommended by 98 hotels
Peninsula, Wyndham, Radisson & 95 others
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What is Hoteza?
Founded in 2013 | Headquarters in Larnaca (Cyprus) | 70 employees
Hoteza Tablet is an interactive in-room tablet solution tailored for the hospitality industry, transforming hotel rooms into personalized digital hubs. Available on iOS and Android, it offers smart room controls, entertainment options, food and beverage ordering, service requests, messaging, and secure payments. Powered by a cloud-based CMS, it allows real-time updates and customization in multiple languages, enhancing the guest experience. For hotels, Hoteza Tablet acts as a powerful revenue driver with promotions and upsell opportunities, while providing advanced analytics and eliminating the need for printed materials, thus optimizing operations and guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hoteza products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hoteza Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hoteza Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hoteza
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hoteza's Provided Description:
"Software + Hardware, Tailored for Hospitality. HotPad is an interactive in-room tablet solution that transforms the hotel room into a personalized digital hub. Available on iOS and Android devices, it provides guests with instant access to everything they need, including smart room controls (lighting, climate, curtains, and TV), entertainment, food and beverage ordering, service requests, messaging with staff, and secure payments. Powered by Hoteza’s cloud-based CMS, every feature can be fully branded, updated in real time, and tailored to guest preferences in multiple languages. For hoteliers, HotPad is more than just a guest tool; it’s a powerful revenue driver and marketing channel. Idle-mode promotions, upsell offers, and personalized recommendations ensure higher conversions, while advanced analytics provide insights into guest behavior. Designed with hospitality-grade hardware and kiosk-mode security, HotPad eliminates the need for printed materials, reduces calls to reception, and helps hotels deliver a modern, eco-friendly, and truly memorable stay experience. For hotels that want a turnkey solution, HotPad is also available on Hoteza’s own hospitality-grade tablets. Built specifically for hotel environments, these devices feature reinforced housings, docking stations, and kiosk-mode security, ensuring durability, privacy, and seamless performance. With hardware and software designed to work seamlessly together, HotPad delivers the most reliable and engaging in-room experience while reducing costs, boosting revenue, and elevating guest satisfaction."
FAQs
Capabilities
Welcome Message
Welcome Message
Start the in-room experience with a warm welcome! Greet your guests with a personalized message with their name displayed on the tablet screen, setting the tone for their stay.
Hotel Directory
Hotel Directory
Make sure your guests can access all the information they need, allowing them to have a full overview of the hotel directory, including entertainment options, services & more.
Entertainment Options
Entertainment Options
Let your guests use in-room tablet to watch HLS channels, enjoy radio & get the to see your promotional videos as well.
Bedside Panel
Bedside Panel
Remove unnecessary bedside clutter, as HotPad can serve as wake-up alarm or display time over the entire screen, being an ideal bedside station replacement.
Guest Message
Guest Message
Have the ability to reach your guests at any time & intensity you desire through an in-app communication channel.
In-room Dining
In-room Dining
Boost your revenue by giving your guests a chance to order food to their room through an interactive menu with photos, descriptions & many ordering options.
Restaurant & SPA Bookings
Restaurant & SPA Bookings
Your guests can order hotel services, such as room cleaning, SPA treatments or places at your restaurant table easily through a few clicks.
TV Remote Control
TV Remote Control
Give your guests the safest & most convenient remote control with HotPad, created to easily switch between different in-room TV devices & give you an overview of the channels.
Features
Content & Information
4/5 features
Messaging & Communication
4/5 features
Request Management
4/5 features
Upselling & Offers
4/5 features
Guest Profiles
4/5 features
Advertising
4/5 features
Hoteza Reviews Summary
Ease of Use
4.5/5
Customer Support
4.4/5
ROI
4.3/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Hoteza Tablet is the #3 most trending product in the In-Room Hotel Tablets category (out of 25) and the #110 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoteza has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hoteza Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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References
"Since 1925, the Esplanade Zagreb Hotel has been renowned for its innovation in hospitality. We continue to build on this tradition with our partners from Hoteza. Our vision combines with their knowledge in order to create high-tech services tailored to our guests’ needs."
Ivica Max Krizmanić
General Manager @
Esplanade Zagreb Hotel
Featured Customers
Hoteza doesn’t have any featured customers available
More Products by Hoteza
Hotelier Rating
Looking for specific info?
10
Their support in the service and processes was super.
Information Technologies Manager from 10 to 24 room Bed & Breakfast & Inn in Istanbul (Turkey)
Verified
5 days ago
The room is user-friendly for all our guests and meets all our advertising needs. Furthermore, managing the automation system on this platform makes it very easy.
Turkey
Turkey
Information Technologies Manager
Small Hotel
10
Excellent work with tv and internet
Room division manager from 500+ room City Center Hotel in Moscow (Russian Federation)
Verified
9 months ago
Constantly work with properly functional without glitches. Great support team with quick operational care. Very comfortable for work using and etc.
Russian Federation
Russian Federation
Room division manager
X-Large Hotel
9
Great product from Hoteza team
Director of IT from 100 to 199 room Boutique in Moscow (Russian Federation)
Verified
9 months ago
The biggest advantage of Hoteza products is the comprehensive approach to a hotel's business needs. They take into account all modern trends in guest services for the 21st-century hotel such as mobile app, web app, television, digital signage with centralized CMS system.
Russian Federation
Russian Federation
Director of IT
Large Hotel
10
Very GOOD system
IT Manager from 500+ room Boutique in Moscow (Russian Federation)
Verified
9 months ago
We've been using the system since 2018. We love everything. It works reliably. Support is excellent. We're looking forward to new features.
Russian Federation
Russian Federation
IT Manager
X-Large Hotel
10
Convenient and innovative.
IT director from 100 to 199 room Bed & Breakfast & Inn in St. Petersburg (Russian Federation)
Verified
9 months ago
From an IT management perspective, the solutions deployed here are exemplary. The architecture demonstrates a well-thought-out balance between user convenience and backend manageability. The interactive TV platform and the captive portal for Wi-Fi authorization are particularly noteworthy. They offer a seamless guest experience while provid...
Russian Federation
Russian Federation
IT director
Large Hotel
10
User-friendly system
ITM from 50-74 room Bed & Breakfast & Inn in Moscow (Russian Federation)
Verified
9 months ago
The system is user-friendly, requires no additional improvements, and is easy to maintain. It works efficiently and meets all our needs without complications.
Russian Federation
Russian Federation
ITM
Mid-Sized Hotel
10
Easier interaction with the guest
Social Media and Creative Design Executive from 500+ room Boutique in Abu Dhabi (United Arab Emirates)
Verified
10 months ago
We were able to post advertisements, and it's easy to post menus. Now they can see pictures of what they are ordering! Guest App is a tool for more techy and portable option for them to order, who does not like using phones to do that?
It's just our market prefers easier navigations... Most of them either order directly on TV or look at t...
United Arab Emirates
United Arab Emirates
Social Media and Creative Design Executive
X-Large Hotel
2
Responses are often delayed, and we frequently do not receive the information we need
Quality Manager from 100 to 199 room City Center Hotel in London (United Kingdom)
Verified
10 months ago
I do not have much. But the new alert features under marking is helpful. I wish the pictures can be cropped more easily.
United Kingdom
United Kingdom
Quality Manager
Large Hotel
10
Regarding the evaluation survey
IT Specialist from 500+ room Luxury Hotel in Istanbul (Turkey)
Verified
10 months ago
They provide support quickly when I call. Their solution-oriented approach means that every time I call, the problem is solved immediately, which is excellent.
Turkey
Turkey
IT Specialist
X-Large Hotel
8
Could be more convenient
SPA director from 500+ room Resort in Protaras (Cyprus)
Verified
10 months ago
All okay - expect the below improvement: Which will be very helpful for us to promptly response to the guests requests!
Cyprus
Cyprus
SPA director
X-Large Hotel
- 1
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hoteza products are very user-friendly from a guest’s perspective and have been thoughtfully designed with the actual hotel guest experience in mind. The interface is intuitive, simple to navigate, and does not require guests to spend time figuring out how the system works. This is particularly important in a hotel environment, where guests expect technology to be straightforward and immediately accessible. From a hotel operator’s perspective, Hoteza also helps reduce many of the common complaints and negative feedback associated with in-room technology. When guests can easily access hotel information, services, dining options, promotions, entertainment, and other facilities directly from the TV, it creates a much more convenient and engaging experience. The system effectively turns the television into an information and service platform rather than just a conventional TV. From an engineer’s perspective, I find Hoteza equally impressive. Once the system has been properly configured and commissioned, it operates reliably without unnecessary glitches or frequent intervention. The configuration and management options are well structured, making it relatively easy for the technical team to maintain the system and make changes when required. Another positive aspect is the overall thought that has gone into both the functionality and usability of the products. The system provides a good balance between technical capability and simplicity, which is often difficult to achieve in hospitality technology. Overall, Hoteza is a well-designed and reliable hospitality technology platform that benefits both hotel guests and the hotel’s technical and operational teams. Its ease of use, stability, and thoughtful design make it a solution I would confidently recommend for hotels looking to improve their digital guest experience.
Showing all answers to: "What does this product or service do well?"
Hoteza products are very user-friendly from a guest’s perspective and have been thoughtfully designed with the actual hotel guest experience in mind. The interface is intuitive, simple to navigate, and does not require guests to spend time figuring out how the system works. This is particularly important in a hotel environment, where guests expect technology to be straightforward and immediately accessible.
From a hotel operator’s perspective, Hoteza also helps reduce many of the common complaints and negative feedback associated with in-room technology. When guests can easily access hotel information, services, dining options, promotions, entertainment, and other facilities directly from the TV, it creates a much more convenient and engaging experience. The system effectively turns the television into an information and service platform rather than just a conventional TV.
From an engineer’s perspective, I find Hoteza equally impressive. Once the system has been properly configured and commissioned, it operates reliably without unnecessary glitches or frequent intervention. The configuration and management options are well structured, making it relatively easy for the technical team to maintain the system and make changes when required.
Another positive aspect is the overall thought that has gone into both the functionality and usability of the products. The system provides a good balance between technical capability and simplicity, which is often difficult to achieve in hospitality technology.
Overall, Hoteza is a well-designed and reliable hospitality technology platform that benefits both hotel guests and the hotel’s technical and operational teams. Its ease of use, stability, and thoughtful design make it a solution I would confidently recommend for hotels looking to improve their digital guest experience.
Central management of all modules from a single CMS. It supports different layouts that can cover all the needs of modern hotels. It is also important that it can integrate with many other systems, contributing to ease of use, operation, and enhancing the guest experience. Finally, the in-room dining and, in general, the shop modules generate revenue for the hotel, as well as the convenience of web check-in, which prevents queues and delays upon arrival. There is an installation where the digital transformation of bookings in a 50-room hotel exceeds 80%
Hoteza TV provides an easy-to-use in-room system with entertainment, hotel info, and services all in one place. The Hoteza Guest App makes it simple for guests to request services, communicate with staff, and manage their stay directly from their own devices.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates Hoteza from many competing products is the combination of competitive pricing, modern technology, flexibility, and strong after-sales support. In my experience, it offers a very good balance between the features and capabilities of the platform and the overall investment required by a hotel. Hoteza is based on current hospitality technology and continues to provide modern solutions that meet the changing expectations of hotel guests. The platform is not limited to simply providing information on the TV; it can be developed into a comprehensive digital guest engagement platform, allowing hotels to provide information, promote their facilities and services, support in-room dining, and integrate various guest-facing services. Another significant advantage is the high degree of customisation available. Hotels can adapt the interface, content, services, and overall guest experience to suit their own brand and operational requirements. This flexibility is particularly important because every hotel has different requirements, and a rigid, one-size-fits-all solution can be difficult to implement effectively. The after-sales support is also a major differentiating factor. Technical support and cooperation from the Hoteza team have been very good, particularly when dealing with project-specific requirements or integrations. Having responsive support from the technology provider is extremely important in the hospitality industry, where systems need to remain operational and reliable. Overall, I would say Hoteza stands out because it provides modern technology at a competitive price, combined with extensive customisation possibilities and strong technical and after-sales support. This combination makes it a very competitive solution compared with other hospitality IPTV and guest engagement platforms.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates Hoteza from many competing products is the combination of competitive pricing, modern technology, flexibility, and strong after-sales support. In my experience, it offers a very good balance between the features and capabilities of the platform and the overall investment required by a hotel.
Hoteza is based on current hospitality technology and continues to provide modern solutions that meet the changing expectations of hotel guests. The platform is not limited to simply providing information on the TV; it can be developed into a comprehensive digital guest engagement platform, allowing hotels to provide information, promote their facilities and services, support in-room dining, and integrate various guest-facing services.
Another significant advantage is the high degree of customisation available. Hotels can adapt the interface, content, services, and overall guest experience to suit their own brand and operational requirements. This flexibility is particularly important because every hotel has different requirements, and a rigid, one-size-fits-all solution can be difficult to implement effectively.
The after-sales support is also a major differentiating factor. Technical support and cooperation from the Hoteza team have been very good, particularly when dealing with project-specific requirements or integrations. Having responsive support from the technology provider is extremely important in the hospitality industry, where systems need to remain operational and reliable.
Overall, I would say Hoteza stands out because it provides modern technology at a competitive price, combined with extensive customisation possibilities and strong technical and after-sales support. This combination makes it a very competitive solution compared with other hospitality IPTV and guest engagement platforms.
The main difference compared to the competition is that competitors usually offer only one layout. Additionally, they do not provide a wide range of peripheral modules as extensions of a unified system. Instead, they rely on third-party platforms, meaning that any changes must be made through different systems — which ultimately results in additional time and effort for the hotel.
Hoteza stands out with its seamless integration of entertainment, hotel information, and guest services into one platform, combined with a highly intuitive, multilingual interface that works across in-room TVs and personal devices, enhancing convenience and guest engagement
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering Hoteza would be not to make the decision based purely on the lowest initial price. In a hotel environment, the cheapest solution is not necessarily the most cost-effective solution in the long term. The technology should be evaluated based on the overall value it provides to both the hotel and its guests. I would recommend looking carefully at the technology behind the product and whether it is capable of supporting the hotel’s future requirements. A modern and scalable platform is important because guest expectations and hotel technology are constantly evolving. User-friendliness should also be a major consideration. The system needs to be simple and intuitive for guests to use without requiring instructions or assistance from hotel staff. A complicated interface can quickly result in poor guest experiences and negative feedback. Another important factor is the quality of after-sales and technical support. Even a good technology solution can become a problem if adequate support is not available when it is needed. Hoteliers should therefore consider the responsiveness and technical capability of the supplier, not just the equipment and software being purchased. Finally, I would strongly recommend evaluating the level of customisation and integration that the solution offers. Every hotel has its own brand, services, operational procedures, and future plans, so the ability to customise the platform and integrate it with other hotel systems can provide significant long-term value. In short, look beyond the initial price and consider technology, guest experience, reliability, support, flexibility, and long-term value.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering Hoteza would be not to make the decision based purely on the lowest initial price. In a hotel environment, the cheapest solution is not necessarily the most cost-effective solution in the long term. The technology should be evaluated based on the overall value it provides to both the hotel and its guests.
I would recommend looking carefully at the technology behind the product and whether it is capable of supporting the hotel’s future requirements. A modern and scalable platform is important because guest expectations and hotel technology are constantly evolving.
User-friendliness should also be a major consideration. The system needs to be simple and intuitive for guests to use without requiring instructions or assistance from hotel staff. A complicated interface can quickly result in poor guest experiences and negative feedback.
Another important factor is the quality of after-sales and technical support. Even a good technology solution can become a problem if adequate support is not available when it is needed. Hoteliers should therefore consider the responsiveness and technical capability of the supplier, not just the equipment and software being purchased.
Finally, I would strongly recommend evaluating the level of customisation and integration that the solution offers. Every hotel has its own brand, services, operational procedures, and future plans, so the ability to customise the platform and integrate it with other hotel systems can provide significant long-term value.
In short, look beyond the initial price and consider technology, guest experience, reliability, support, flexibility, and long-term value.
If I had to give one piece of advice to a hotelier, it would be to invest in this product/service, as it delivers immediate and tangible results for the hotel, significantly reduces internal daily administrative tasks and printing, while supporting an eco-friendly philosophy. It is user-friendly and enjoyable for guests, and comes with excellent after-sale service
My recommendation to hoteliers considering Hoteza is to approach it as a strategic guest engagement tool rather than simply a technological upgrade. The platform delivers the greatest value when it is fully customized to reflect the property’s brand identity and seamlessly integrated with operational systems such as PMS, F&B, and spa services. By leveraging Hoteza’s personalization features and service integration, hotels can not only enhance the guest experience but also drive ancillary revenue and strengthen brand loyalty.e.
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Hoteza has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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