ZAFIRO IPTV & CAST

Ranked 3 (out of 40) in Hospitality TV

Hospitality TV

The most complete interactive television and casting solutions for the hospitality environment

Ratings Snapshot

Certificate of Excellence
Read 9 reviews
89%
Recommend
HTR Score icon
HT SCORE
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 40 in Hospitality TV

Ease of Use
4.4/5
ROI
4.1/5
Implementation
4.3/5
Customer Support
4.3/5
Verified Customer Support

Zafiro’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 4 verified reviews
    93%
  • Resorts 2 verified reviews
    70%
  • Branded Hotels 2 verified reviews
    95%
  • Vacation Rentals & Villas 1 verified reviews
    100%
  • Hostels 1 verified reviews
    90%

ZAFIRO IPTV & CAST Overview

ZAFIRO IPTV & CAST Overview

Powerful marketing tool, integrable with your PMS, that adapts to any type of hotel through its levels, personalizing the guest experience, through a wide variety of monetizable content. It is also the most powerful casting solution on the market thanks to a complete personalization of the interface, a customizable welcome, usage statistics or strong protection of the guest information.

About Zafiro View website

Founded in 2006 | Headquarters in Zaragoza Spain | 50 employees

ZAFIRO, developed by Entertainment Solutions, is a set of solutions for the hospitality sector based on IPTV and mobile technology. It allows users to enjoy int...

Other Products by Zafiro

Integrates with

  • Property Management Systems
  • Marketplaces & Integrators
Browse integrations (6 verified)

What customers love about ZAFIRO IPTV & CAST

Like 89% recommend

Operations IT manager

Easy to use Guests are happy with the user interface The interface is fast There is a great variety of movies There is an important concept that sometimes is ignored by the survives and this is the Human Resource...

IT Manager

we had problem with iptv system from different vendor and solved by zafiro team. the team is very helpful and skillful

Director

Nuestra prioridad es la satisfacción de nuestros huéspedes y con la experiencia de Zafiro, la podemos llevar a cabo, ya que ellos disfrutan de un contenido único y amigable

IT Manager

Backend is easy to management. Reinstall tv or changing tv profile also not complicated. Had a report function like spent time on channel.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

This is really the best product on the market of interactive television systems for hotels. The huge functionality allows you to meet the needs of any Client. The configuration and management of the system are intuitive and allow you to perform the installation in the shortest possible time. Extensi...

by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021

See more answers (4)
Question:

What differentiates this product or service from the competition?

Answer:

The ZAFFIRO system meets all the requirements of the hotel business and is ahead of competitors by 2-3 years in terms of the functionality offered. This is, without a doubt, the best system on the market.

by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021

See more answers (4)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.

by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021

See more answers (4)
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+ 2 recommend
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Features

Other

17/29 features

Want to go behind the scenes and see how ZAFIRO IPTV & CAST works?

Clients & references

References & testimonials

Testimonial avatar
ZAFIRO provides an important added value to properties like ours. The solution has helped us to improve our customers' satisfaction and their overall experience. Moreover, it is great to count on trus...
Sotiris Kyriakou Chief Accountant at the Sunprime Ayia Napa
Testimonial avatar
For ATELIER de Hoteles it is essential to offer the customer a unique and totally personalized experience. In this sense, having ZAFIRO as an interactive information and entertainment tool enriches ou...
Mascia Nadin COO/ Operations Director at the Atelier Playa Mujeres

Featured partners

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Case studies

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Awards & Certifications

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Zafiro doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Thailand
  • Mexico
  • Indonesia
  • Philippines

9 Verified Zafiro Reviews

Likelihood to Recommend
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July 25, 2022

ZAFIRO IPTV & CAST Review: im so happy on the support you provide, very quick and honest. very satisfied

Asst. IT Manager from Branded Hotels in Davao City (Philippines)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

very quick and give you feedback on the ticket. always resolve the problem very quick. value the customer always. satisfied

What do you dislike or think could be improved?

for now im very satisfied, keep going for good service.thank you for all zafiro team. always continue the good service.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Aug 18, 2022 Marketing . from Zafiro replied:
 Thank you very much for your kind words. They encourage us to improve every day. 

July 16, 2021

ZAFIRO IPTV & CAST Review: Make The Best Experience IPTV System

IT Manager from Luxury Hotels in (Thailand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Improve the quality of sharpness - Improve guest contents providing (Hotel Information, Promotion and etc.) - Easier to manage contents for guest

What do you dislike or think could be improved?

the service could be improved is real-time screen monitoring (to see the issue and can solve the issue on time)

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Feb 04, 2022 Marketing . from Zafiro replied:
 Thank you for your great rating.
We will take in consideration your pros and contra. Your opinion he... 

July 14, 2021

ZAFIRO IPTV & CAST Review: Flexible good installation and support team

IT from Hostels in (Thailand)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

- System able to flexible adaptable as per customer request - Installation team are professional and meet expectation. - Support are available when needed.

What do you dislike or think could be improved?

Normally for hotel before guest check-in. We have to inspect room including TV-Channel. But system not able to. (Guest must checked-in then TV will show channel and casting function)

Customer Support
4.5
Ease of Use
4
Value for money
4.5
Implementation
5
arrow review On Feb 04, 2022 Marketing . from Zafiro replied:
 Thank you for your great reating. We will take in consideration your pros and contra. Your opinion h... 

July 13, 2021

ZAFIRO IPTV & CAST Review: Good iptv system but not the best for chromcast solution.

IT Manager from Luxury Hotels in (Thailand)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

Backend is easy to management. Reinstall tv or changing tv profile also not complicated. Had a report function like spent time on channel.

What do you dislike or think could be improved?

Don’t have a basic function like can watch tv without checkin guest to room. Some hotel engineer or Housekeeping will check the room before guest arrival. Without guest checkin they cannot test the tv i...

Customer Support
3
Ease of Use
3
Value for money
3
Implementation
1.5

July 13, 2021

ZAFIRO IPTV & CAST Review: Product is good and efficiency, but difficult to contact support

Manager from Resorts in Muang Pattaya (Thailand)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

- Product and user interface is friendly for the guest - Product is beautiful and easy to support in back end

What do you dislike or think could be improved?

- Find solution to easy and fast contact when will be in guest room - Provide Thai support for convenient to communication

Customer Support
2.5
Ease of Use
4
Value for money
3
Implementation
4

July 13, 2021

ZAFIRO IPTV & CAST Review: Good Experience with Zafiro team and Equipment

Assistant Sales Manager from Resorts in ตำบลเชิงทะเล (Thailand)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

Less problem after installation completion Guest satisfied with the new experiences on TV . Please keep supporting us. Thank you so much.

What do you dislike or think could be improved?

For some install location the mounting of Zafiro cast can't be used due to it's not fit in. We need to adapt to the location.

Customer Support
4.5
Ease of Use
4
Value for money
3.5
Implementation
3.5

Pricing

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Zafiro hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent articles

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Resources & reports

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Popular ZAFIRO IPTV & CAST Integrations

View all (6 Zafiro Integrations)