Ranked #2 out of 37 in Hospitality TV
Zafiro’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn morePowerful marketing tool, integrable with your PMS, that adapts to any type of hotel through its levels, personalizing the guest experience, through a wide variety of monetizable content. It is also the most powerful casting solution on the market thanks to a complete personalization of the interface, a customizable welcome, usage statistics or strong protection of the guest information.
ZAFIRO, developed by Entertainment Solutions, is a set of solutions for the hospitality sector based on IPTV and mobile technology. It allows users to enjoy int...
88% recommend
Assistant Sales Manager from Resort
Less problem after installation completion Guest satisfied with the new experiences on TV . Please keep supporting us. Thank you so much.
Director from Hostel
Nuestra prioridad es la satisfacción de nuestros huéspedes y con la experiencia de Zafiro, la podemos llevar a cabo, ya que ellos disfrutan de un contenido único y amigable
IT Manager from Other
the service could be improved is real-time screen monitoring (to see the issue and can solve the issue on time)
IT from Branded
Normally for hotel before guest check-in. We have to inspect room including TV-Channel. But system not able to. (Guest must checked-in then TV will show channel and casting function)
Manager from Resort
- Find solution to easy and fast contact when will be in guest room - Provide Thai support for convenient to communication
What does this product or service do well?
This is really the best product on the market of interactive television systems for hotels. The huge functionality allows you to meet the needs of any Client. The configuration and management of the system are intuitive and allow you to perform the installation in the shortest possible time. Extensi...
by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021
See more answers (4)What differentiates this product or service from the competition?
The ZAFFIRO system meets all the requirements of the hotel business and is ahead of competitors by 2-3 years in terms of the functionality offered. This is, without a doubt, the best system on the market.
by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021
See more answers (4)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.
by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021
See more answers (4)We are a technology firm that promises to increase your communication, guest experience and staff accountability for the hospitality industry.
ENSEO ENABLES HOTELS TO ENGAGE MORE DEEPLY WITH THEIR GUESTS BY PROVIDING THEM WITH MORE UNIQUE CONTENT CHOICES
Enhance guest experience with access to TV channels, Entertainment, VoD, Internet, Room Services, Information, Promotions, Content streaming and TV shopping.
This vendor is 96% below the category average..
This vendor has fewer recent reviews than average compared to other top Hospitality TV providers. It is advised that you ask for recent references before proceeding.
July 16, 2021
IT Manager from Other in (Thailand)
- Improve the quality of sharpness - Improve guest contents providing (Hotel Information, Promotion and etc.) - Easier to manage contents for guest
the service could be improved is real-time screen monitoring (to see the issue and can solve the issue on time)
July 14, 2021
IT from Branded in (Thailand)
- System able to flexible adaptable as per customer request - Installation team are professional and meet expectation. - Support are available when needed.
Normally for hotel before guest check-in. We have to inspect room including TV-Channel. But system not able to. (Guest must checked-in then TV will show channel and casting function)
July 13, 2021
IT Manager from Other in (Thailand)
Backend is easy to management. Reinstall tv or changing tv profile also not complicated. Had a report function like spent time on channel.
Don’t have a basic function like can watch tv without checkin guest to room. Some hotel engineer or Housekeeping will check the room before guest arrival. Without guest checkin they cannot test the tv i...
July 13, 2021
Manager from Resort in Muang Pattaya (Thailand)
- Product and user interface is friendly for the guest - Product is beautiful and easy to support in back end
- Find solution to easy and fast contact when will be in guest room - Provide Thai support for convenient to communication
July 13, 2021
Assistant Sales Manager from Resort in ตำบลเชิงทะเล (Thailand)
Less problem after installation completion Guest satisfied with the new experiences on TV . Please keep supporting us. Thank you so much.
For some install location the mounting of Zafiro cast can't be used due to it's not fit in. We need to adapt to the location.
March 06, 2021
Director from Hostel in (Mexico)
Nuestra prioridad es la satisfacción de nuestros huéspedes y con la experiencia de Zafiro, la podemos llevar a cabo, ya que ellos disfrutan de un contenido único y amigable
Fácil de leer con los PMS, a pesar que se tengan actualizaciones en las que plataformas. En ocasiones hay fallas y esto afecta al servicio de los huéspedes
Zafiro hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Screen Pilot
IT from Branded
- System able to flexible adaptable as per customer request - Installation team are professional and meet expectation. - Support are available when needed.