ZAFIRO IPTV & CAST

4.4 (9 REVIEWS)

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ZAFIRO IPTV & CAST

4.4 (9 REVIEWS)

Unranked in Hospitality TV

The most complete interactive television and casting solutions for the hospitality environment

Zafiro has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is Zafiro?

Founded in 2006 | Headquarters in Zaragoza (Spain) | 50 employees
ZAFIRO IPTV & CAST is a comprehensive hotel entertainment and guest engagement solution that seamlessly integrates with your Property Management System (PMS). It elevates the guest experience by offering personalized content and a custom interface, thereby enhancing guest satisfaction and creating monetization opportunities. The platform includes a powerful casting solution, enabling guests to stream their own content with robust data protection. With features like customizable welcomes and detailed usage statistics, ZAFIRO IPTV & CAST provides invaluable insights for continuous improvement and guest retention.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Zafiro products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Zafiro

FAQs

ZAFIRO IPTV & CAST Alternatives

Not sure if Zafiro is right for your hotel? Here are similar Hospitality TV vendors that could be a good fit for your hotel:

Capabilities

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Zafiro doesn’t have any benefits or use cases available

Features

Branding & Customization

4/5 features

Casting & Streaming

4/5 features

Messaging & Communication

4/5 features

Promotions

4/5 features

Analytics & Reporting

4/5 features

Zafiro Reviews Summary

4.4
Very Good
Ease of Use
4.4/5
Customer Support
4.3/5
ROI
4.1/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ZAFIRO IPTV & CAST is the #10 most trending product in the Hospitality TV category (out of 48) and the #689 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Zafiro’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Zafiro Pricing

Pricing Available By Request

Zafiro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Zafiro Reviews

Hotelier Rating

Excellent
6
Very Good
0
Average
3
Poor
0
Terrible
0

Property Size

  • Large (1)
  • X-Large (8)

Country

  • Thailand
    Thailand
    (5)
  • Mexico
    Mexico
    (2)
  • Philippines
    Philippines
    (1)

Region

  • North America
    North America
    (2)
  • Asia Pacific
    Asia Pacific
    (6)
10

im so happy on the support you provide, very quick and honest. very satisfied

Asst. IT Manager from 100 to 199 room Bed & Breakfast & Inn in Davao City (Philippines)

Verified
3 years ago
very quick and give you feedback on the ticket. always resolve the problem very quick. value the customer always. satisfied
Country Philippines
Asst. IT Manager
Large Hotel
10

Make The Best Experience IPTV System

IT Manager from 200 to 499 room Airport/Conference Hotel in Bangkok (Thailand)

Verified
4 years ago
- Improve the quality of sharpness - Improve guest contents providing (Hotel Information, Promotion and etc.) - Easier to manage contents for guest
Country Thailand
IT Manager
X-Large Hotel
9

Flexible good installation and support team

IT from 200 to 499 room Boutique in Bangkok (Thailand)

Verified
4 years ago
- System able to flexible adaptable as per customer request - Installation team are professional and meet expectation. - Support are available when needed.
Country Thailand
IT
X-Large Hotel
7

Good Experience with Zafiro team and Equipment

Assistant Sales Manager from 200 to 499 room Luxury Hotel in Choeng Thale (Thailand)

Verified
4 years ago
Less problem after installation completion Guest satisfied with the new experiences on TV . Please keep supporting us. Thank you so much.
Country Thailand
Assistant Sales Manager
X-Large Hotel
7

Product is good and efficiency, but difficult to contact support

Manager from 200 to 499 room Boutique in Pattaya (Thailand)

Verified
4 years ago
- Product and user interface is friendly for the guest - Product is beautiful and easy to support in back end
Country Thailand
Manager
X-Large Hotel
7

Good iptv system but not the best for chromcast solution.

IT Manager from 200 to 499 room Bed & Breakfast & Inn in Bangkok (Thailand)

Verified
4 years ago
Backend is easy to management. Reinstall tv or changing tv profile also not complicated. Had a report function like spent time on channel.
Country Thailand
IT Manager
X-Large Hotel
10

Excelente Plataforma

Director from 200 to 499 room Boutique in Cancun (Mexico)

Verified
4 years ago
Nuestra prioridad es la satisfacción de nuestros huéspedes y con la experiencia de Zafiro, la podemos llevar a cabo, ya que ellos disfrutan de un contenido único y amigable
Country Mexico
Director
X-Large Hotel
10

Good product and best support team

IT Manager from 200 to 499 room Boutique in Kerobokan Kelod (Bali)

Verified
4 years ago
we had problem with iptv system from different vendor and solved by zafiro team. the team is very helpful and skillful
Country Bali
IT Manager
X-Large Hotel
10

Excellent product

Operations IT manager from 500+ room Boutique in Playa Mujeres (Mexico)

Verified
4 years ago
Easy to use Guests are happy with the user interface The interface is fast There is a great variety of movies There is an important concept that sometimes is ignored by the survives and this is the Human Resources, it is always a pleasure to work with the zafiro team, it can be local or in Spain they are always ready to solve any si...
Country Mexico
Operations IT manager
X-Large Hotel
  • 1

Recommend empty

It looks like Zafiro is not recommended by any hotels

Check out the top 10 most recommended Zafiro alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

This is really the best product on the market of interactive television systems for hotels. The huge functionality allows you to meet the needs of any Client. The configuration and management of the system are intuitive and allow you to perform the installation in the shortest possible time. Extensive opportunities for connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.

Question:

What differentiates this product or service from the competition?

Answer:

The ZAFFIRO system meets all the requirements of the hotel business and is ahead of competitors by 2-3 years in terms of the functionality offered. This is, without a doubt, the best system on the market.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 2 recommend
Recommended by
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Refaat Saadi Business Development Director @ BITS Arabia
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Gabriel Lopez Sales Director @ POP Media Technology
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Noskov Alexey Commercial Director @ Interactive Technology Ltd
RecommendationAvatar
Jerald Chong Deputy Sales Director @ ALPHAMATIC SYSTEM SDN BHD
RecommendationAvatar
Arun Sleeba ICT Project Manager @ Albaker Networks and Engineering
RecommendationAvatar
Refaat Saadi Business Development Director @ BITS Arabia
RecommendationAvatar
Gabriel Lopez Sales Director @ POP Media Technology
Are you a consultant or vendor that recommends Zafiro? Leave a recommendation

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Support

Unverified

Zafiro has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

89%

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