Thank you for your great rating. We will take in consideration your pros and contra. Your opinion he...
Ratings Snapshot
88%
Recommend
#3
Popularity index
HT SCORE
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #3 out of 39 in Hospitality TV
Ease of Use
4.4/5
ROI
3.9/5
Implementation
4.2/5
Customer Support
4.2/5
Verified Customer Support
Zafiro’s customer support processes haven’t yet been verified by Hotel Tech Report.
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ZAFIRO IPTV Overview
ZAFIRO IPTV Overview
Powerful marketing tool, integrable with your PMS, that adapts to any type of hotel through its levels, personalizing the guest experience, through a wide variety of monetizable content. It is also the most powerful casting solution on the market thanks to a complete personalization of the interface, a customizable welcome, usage statistics or strong protection of the guest information.
About Zafiro View website
Founded in 2006 | Headquarters in Zaragoza Spain | 50 employeesZAFIRO, developed by Entertainment Solutions, is a set of solutions for the hospitality sector based on IPTV and mobile technology. It allows users to enjoy int...
Other Products by Zafiro
1/4
Integrates with
- Property Management Systems
Need a custom integration?
What customers love about ZAFIRO IPTV
88% recommend
IT Manager from Vacation Rentals & Villas
we had problem with iptv system from different vendor and solved by zafiro team. the team is very helpful and skillful
Director from Luxury Hotels
Nuestra prioridad es la satisfacción de nuestros huéspedes y con la experiencia de Zafiro, la podemos llevar a cabo, ya que ellos disfrutan de un contenido único y amigable
IT Manager from Luxury Hotels
Backend is easy to management. Reinstall tv or changing tv profile also not complicated. Had a report function like spent time on channel.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
This is really the best product on the market of interactive television systems for hotels. The huge functionality allows you to meet the needs of any Client. The configuration and management of the system are intuitive and allow you to perform the installation in the shortest possible time. Extensi...
by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021
See more answers (4)
Question:
What differentiates this product or service from the competition?
Answer:
The ZAFFIRO system meets all the requirements of the hotel business and is ahead of competitors by 2-3 years in terms of the functionality offered. This is, without a doubt, the best system on the market.
by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021
See more answers (4)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.
by Noskov Alexey (Interactive Technology Ltd) on July 08, 2021
See more answers (4)
Recommended by
Noskov Alexey
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Refaat Saadi
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Refaat Saadi
Business Development Director @ BITS Arabia
Want to go behind the scenes and see how ZAFIRO IPTV works?
Clients & references
References & testimonials
ZAFIRO provides an important added value to properties like ours. The solution has helped us to improve our customers' satisfaction and their overall experience. Moreover, it is great to count on trus...
For ATELIER de Hoteles it is essential to offer the customer a unique and totally personalized experience. In this sense, having ZAFIRO as an interactive information and entertainment tool enriches ou...
Featured partners
Case studies
Awards & Certifications
Zafiro doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Thailand
- Mexico
- Indonesia
July 16, 2021
ZAFIRO IPTV Review: Make The Best Experience IPTV System
IT Manager from Luxury Hotels in (Thailand)
Recommend
10/10
What do you like most?
- Improve the quality of sharpness - Improve guest contents providing (Hotel Information, Promotion and etc.) - Easier to manage contents for guest
What do you dislike or think could be improved?
the service could be improved is real-time screen monitoring (to see the issue and can solve the issue on time)
Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5
On Feb 04, 2022 Marketing . from Zafiro replied:
July 14, 2021
ZAFIRO IPTV Review: Flexible good installation and support team
IT from Branded Hotels in (Thailand)
Recommend
9/10
What do you like most?
- System able to flexible adaptable as per customer request - Installation team are professional and meet expectation. - Support are available when needed.
What do you dislike or think could be improved?
Normally for hotel before guest check-in. We have to inspect room including TV-Channel. But system not able to. (Guest must checked-in then TV will show channel and casting function)
Customer Support
4.5
Ease of Use
4
Value for money
4.5
Implementation
5
On Feb 04, 2022 Marketing . from Zafiro replied:
Thank you for your great reating. We will take in consideration your pros and contra. Your opinion h...
July 13, 2021
ZAFIRO IPTV Review: Good iptv system but not the best for chromcast solution.
IT Manager from Luxury Hotels in (Thailand)
Recommend
7/10
What do you like most?
Backend is easy to management. Reinstall tv or changing tv profile also not complicated. Had a report function like spent time on channel.
What do you dislike or think could be improved?
Don’t have a basic function like can watch tv without checkin guest to room. Some hotel engineer or Housekeeping will check the room before guest arrival. Without guest checkin they cannot test the tv i...
Customer Support
3
Ease of Use
3
Value for money
3
Implementation
1.5
July 13, 2021
ZAFIRO IPTV Review: Product is good and efficiency, but difficult to contact support
Manager from Resorts in Muang Pattaya (Thailand)
Recommend
7/10
What do you like most?
- Product and user interface is friendly for the guest - Product is beautiful and easy to support in back end
What do you dislike or think could be improved?
- Find solution to easy and fast contact when will be in guest room - Provide Thai support for convenient to communication
Customer Support
2.5
Ease of Use
4
Value for money
3
Implementation
4
July 13, 2021
ZAFIRO IPTV Review: Good Experience with Zafiro team and Equipment
Assistant Sales Manager from Resorts in ตำบลเชิงทะเล (Thailand)
Recommend
7/10
What do you like most?
Less problem after installation completion Guest satisfied with the new experiences on TV . Please keep supporting us. Thank you so much.
What do you dislike or think could be improved?
For some install location the mounting of Zafiro cast can't be used due to it's not fit in. We need to adapt to the location.
Customer Support
4.5
Ease of Use
4
Value for money
3.5
Implementation
3.5
March 06, 2021
ZAFIRO IPTV Review: Excelente Plataforma
Director from Luxury Hotels in (Mexico)
Recommend
10/10
What do you like most?
Nuestra prioridad es la satisfacción de nuestros huéspedes y con la experiencia de Zafiro, la podemos llevar a cabo, ya que ellos disfrutan de un contenido único y amigable
What do you dislike or think could be improved?
Fácil de leer con los PMS, a pesar que se tengan actualizaciones en las que plataformas. En ocasiones hay fallas y esto afecta al servicio de los huéspedes
Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
5
On Feb 04, 2022 Marketing . from Zafiro replied:
Muchísimas gracias por su valoración y por sus buenas palabras. Si necesita cualquier cosa, por f...
Pricing
Zafiro hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Zafiro doesn’t have any recent coverage yet
Recent press releases
Resources & reports
Zafiro doesn’t have any free e-books or reports available
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Easy to use Guests are happy with the user interface The interface is fast There is a great variety of movies There is an important concept that sometimes is ignored by the survives and this is the Human Resource...