Beyond IPTV: Hoteza - Elevating Your Stay with Smart, Personalized Services.
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ZAFIRO IPTV & CAST
4.4 (9 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ZAFIRO IPTV & CAST
Unranked in Hospitality TV
The most complete interactive television and casting solutions for the hospitality environment
89% recommended by 9 hotels
Zafiro has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Zafiro?
Founded in 2006 | Headquarters in Zaragoza (Spain) | 50 employees
ZAFIRO IPTV & CAST is a comprehensive hotel entertainment and guest engagement solution that seamlessly integrates with your Property Management System (PMS). It elevates the guest experience by offering personalized content and a custom interface, thereby enhancing guest satisfaction and creating monetization opportunities. The platform includes a powerful casting solution, enabling guests to stream their own content with robust data protection. With features like customizable welcomes and detailed usage statistics, ZAFIRO IPTV & CAST provides invaluable insights for continuous improvement and guest retention.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Zafiro products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Zafiro Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Zafiro Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Zafiro
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Zafiro's Provided Description:
"Powerful marketing tool, integrable with your PMS, that adapts to any type of hotel through its levels, personalizing the guest experience, through a wide variety of monetizable content. It is also the most powerful casting solution on the market thanks to a complete personalization of the interface, a customizable welcome, usage statistics or strong protection of the guest information."
FAQs
ZAFIRO IPTV & CAST Alternatives
Not sure if Zafiro is right for your hotel? Here are similar Hospitality TV vendors that could be a good fit for your hotel:
Capabilities
Zafiro doesn’t have any benefits or use cases available
Features
Branding & Customization
4/5 features
Casting & Streaming
4/5 features
Messaging & Communication
4/5 features
Promotions
4/5 features
Analytics & Reporting
4/5 features
Security & Data Management
4/5 features
Other
1/2 features
Zafiro Reviews Summary
Ease of Use
4.4/5
Customer Support
4.3/5
ROI
4.1/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, ZAFIRO IPTV & CAST is the #10 most trending product in the Hospitality TV category (out of 48) and the #689 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreZafiro’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Zafiro Pricing
Pricing Available By Request
Zafiro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Zafiro to Top Alternatives
Seamless home-like experience with smart connectivity and casting
Transform the in-room TV into a multifunctional guest engagement tool
Want to find out if Zafiro is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
im so happy on the support you provide, very quick and honest. very satisfied
Asst. IT Manager from 100 to 199 room Bed & Breakfast & Inn in Davao City (Philippines)
Verified
3 years ago
very quick and give you feedback on the ticket. always resolve the problem very quick. value the customer always. satisfied
Philippines
Philippines
Asst. IT Manager
Large Hotel
10
Make The Best Experience IPTV System
IT Manager from 200 to 499 room Airport/Conference Hotel in Bangkok (Thailand)
Verified
4 years ago
- Improve the quality of sharpness
- Improve guest contents providing (Hotel Information, Promotion and etc.)
- Easier to manage contents for guest
Thailand
Thailand
IT Manager
X-Large Hotel
9
Flexible good installation and support team
IT from 200 to 499 room Boutique in Bangkok (Thailand)
Verified
4 years ago
- System able to flexible adaptable as per customer request
- Installation team are professional and meet expectation.
- Support are available when needed.
Thailand
Thailand
IT
X-Large Hotel
7
Good Experience with Zafiro team and Equipment
Assistant Sales Manager from 200 to 499 room Luxury Hotel in Choeng Thale (Thailand)
Verified
4 years ago
Less problem after installation completion
Guest satisfied with the new experiences on TV . Please keep supporting us.
Thank you so much.
Thailand
Thailand
Assistant Sales Manager
X-Large Hotel
7
Product is good and efficiency, but difficult to contact support
Manager from 200 to 499 room Boutique in Pattaya (Thailand)
Verified
4 years ago
- Product and user interface is friendly for the guest
- Product is beautiful and easy to support in back end
Thailand
Thailand
Manager
X-Large Hotel
7
Good iptv system but not the best for chromcast solution.
IT Manager from 200 to 499 room Bed & Breakfast & Inn in Bangkok (Thailand)
Verified
4 years ago
Backend is easy to management.
Reinstall tv or changing tv profile also not complicated.
Had a report function like spent time on channel.
Thailand
Thailand
IT Manager
X-Large Hotel
10
Excelente Plataforma
Director from 200 to 499 room Boutique in Cancun (Mexico)
Verified
4 years ago
Nuestra prioridad es la satisfacción de nuestros huéspedes y con la experiencia de Zafiro, la podemos llevar a cabo, ya que ellos disfrutan de un contenido único y amigable
Mexico
Mexico
Director
X-Large Hotel
10
Good product and best support team
IT Manager from 200 to 499 room Boutique in Kerobokan Kelod (Bali)
Verified
4 years ago
we had problem with iptv system from different vendor and solved by zafiro team.
the team is very helpful and skillful
Bali
Bali
IT Manager
X-Large Hotel
10
Excellent product
Operations IT manager from 500+ room Boutique in Playa Mujeres (Mexico)
Verified
4 years ago
Easy to use
Guests are happy with the user interface
The interface is fast
There is a great variety of movies
There is an important concept that sometimes is ignored by the survives and this is the Human Resources, it is always a pleasure to work with the zafiro team, it can be local or in Spain they are always ready to solve any si...
Mexico
Mexico
Operations IT manager
X-Large Hotel
- 1
It looks like Zafiro is not recommended by any hotels
Check out the top 10 most recommended Zafiro alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
This is really the best product on the market of interactive television systems for hotels. The huge functionality allows you to meet the needs of any Client. The configuration and management of the system are intuitive and allow you to perform the installation in the shortest possible time. Extensive opportunities for connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.
Showing all answers to: "What does this product or service do well?"
This is really the best product on the market of interactive television systems for hotels. The huge functionality allows you to meet the needs of any Client. The configuration and management of the system are intuitive and allow you to perform the installation in the shortest possible time. Extensive opportunities for connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.
ZAFIRO's wide product are very stable, reliable, ease of use and management, very user friendly and performing up to expectations. Their pre sales team is very skilled and experience throughout the project deployment.
The product has easy to use interfaces and very easy to install and maintain.the support of post sales and pre-sales are of high standards.
The prices provided are also good compared the competitors with all add on features.
Zafiro's middleware is trusted platform to manage wide range of hotel grade TV (LG/Samsung) and provide interactive portal as well as basic digital poster service (signage) that may fit initial need of most hotel properties.
Great user experience and value added to the hosts, swapping the conventional features of a hospitality TV to an interactive information system and offers the opportunity to get access to all the services provided by the hotel or also hospitals
Question:
What differentiates this product or service from the competition?
Answer:
The ZAFFIRO system meets all the requirements of the hotel business and is ahead of competitors by 2-3 years in terms of the functionality offered. This is, without a doubt, the best system on the market.
Showing all answers to: "What differentiates this product or service from the competition?"
The ZAFFIRO system meets all the requirements of the hotel business and is ahead of competitors by 2-3 years in terms of the functionality offered. This is, without a doubt, the best system on the market.
ZAFIRO product has very good product range and their service deliverables are outstanding. It's have been a great working experience with them. Their after sales services and support has been very efficient.
The main difference which I found is the excellent support from the sales especially from Mr franseco who has excellent product knowledge and willing to help the client with all details with all support needed with product selection and extending the support to the client at anytime of the call.
Interactive portal is unique. In terms of content display, PDF materials are supported! which is a remarkable differentiator and proven to be reliably effective on screens. Additionally, the platform is flexible to integrate with numerous external systems reliably & securely.
Stability and service, saves cost on network infraestructure using the TV's as access points, streamming compatibility with all the mobile devices, can work as hospitality solutions and digital signage solution.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Connecting virtual stores and providing additional services to guests can significantly reduce the cost of owning the system and return the invested investment in the shortest possible time.
ZAFIRO IPTV technology ensures the comfort of the guest, by providing the hotel with a modular solution adapted to their needs. It is the most complete interactive television for the hotel environment.
The easy to use interfaces.We are from the client side who has multiple hotel projects going which is considering zafiro. Once going through the presentation of the product we are really convinced by the product comparing to other competitors
On-site support is key when deciding for the best MW. Local presence and availability to shoulder critical hotel service such as TV is intolerable and forms a major portion of guest experience scoring.
From the first look you maybe think that is expensive but is just the first shot, then you see that the operation cost including the on demmand movies feature is really cheap per day, compared with some other technologies that you can implement on your hotel to offer the same value added. Consider that Zafiro can be a great tool to make easier to your customers to buy products and services improving your revenue per stay.
Recommended by
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Commercial Director
@
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@
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Arun Sleeba
ICT Project Manager
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Business Development Director
@
BITS Arabia
Gabriel Lopez
Sales Director
@
POP Media Technology
Noskov Alexey
Commercial Director
@
Interactive Technology Ltd
Jerald Chong
Deputy Sales Director
@
ALPHAMATIC SYSTEM SDN BHD
Arun Sleeba
ICT Project Manager
@
Albaker Networks and Engineering
Refaat Saadi
Business Development Director
@
BITS Arabia
Gabriel Lopez
Sales Director
@
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Support
Unverified
Zafiro has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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