10 migliori alternative a Amadeus 2026

0
HT Score
La concorrenza per gli ospiti dell'hotel è più intensa che mai. Capire chi sono i tuoi ospiti e potenziali clienti e personalizzare le tue comunicazioni con loro migliora notevolmente la tua capacità di fidelizzare e promuovere affari ripetuti e superare i tuoi concorrenti. Guest Management Solutions (GMS) di Amadeus è più di un semplice strumento di gestione delle relazioni con i clienti (CRM), offre una suite completa di strumenti di automazione del marketing per coinvolgere gli ospiti dell'hotel e aumentare le entrate. Indirizza gli ospiti con il messaggio giusto al momento giusto, anche se i loro comportamenti cambiano, e personalizza perfettamente il tuo contatto prima, durante e dopo il loro soggiorno. Massimizza il valore dei dati dei tuoi ospiti per aumentare continuamente le entrate e il coinvolgimento del tuo hotel.

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10 Alternatives & Competitors to Amadeus

#1

Reguest

83
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.

Reviewers say compared to Amadeus, Reguest is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Hostels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Rezeptionistin in Lagundo (Italy)

Inhaberin Appartement Elke in Algund

See all Reguest Reviews
#2

dailypoint™

100
HT Score
dailypoint™ è la principale soluzione di gestione dei dati e CRM per singoli hotel e gruppi di hotel. dailypoint™ raccoglie dati da tutte le fonti rilevanti come PMS, POS, sito web, newsletter o Wi-Fi e crea un profilo ospite centrale e consolidato - che è il cuore della tua attività! Vengono utilizzati processi di pulizia integrati e una speciale intelligenza artificiale (AI) per generare un'ulteriore conoscenza approfondita degli ospiti.dailypoint™ è composto da 16 moduli ed è integrato dal dailypoint™ Marketplace con oltre 150 partner di soluzioni. Ciò consente a dailypoint™ non solo di essere utilizzato per il marketing misurabile (CRM) e le vendite dirette ottimali, ma copre anche l'intero percorso del cliente e quindi supporta tutti i reparti di un hotel. dailypoint™ è il #realCRM per gestire i dati degli ospiti in un unico profilo centrale. App incluse:- Data Laundry (www.dailypoint.com/datalaundry)- Profile Engine - Booking Manager (www.dailypoint.com/bookingmanager)- Campaign Manager (CRM) - Website Connect- Privacy Dashboard (gestione GDPR)- Voucher System- Programma fedeltà (www.dailypoint.com/loyalty)- Gestione della reputazione online (ORM)- Smart WiFi (www.dailypoint.com/smartwireless)- Calendario degli eventi- Sistema di informazione degli ospiti- Business Intelligence (report)- Vendite di base- Elenchi intelligenti- APIMaggiori informazioni: www.dailypoint.com/360dp

Reviewers say compared to Amadeus, dailypoint™ is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • More press mentions
  • Worse for: Boutiques, Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds

RECENT HOTELIER RECOMMENDATIONS

Managing Director

Marketing Consultant

See all dailypoint™ Reviews
#3

Sojern

0
HT Score
Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.

Reviewers say compared to Amadeus, Sojern is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Hostels, Motels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Owner in

DORM in Miami Beach (United States of America)

See all Sojern Reviews

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#4

Cendyn

0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.

Reviewers say compared to Amadeus, Cendyn is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Hostels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Marketing specialist

E-commerce Manager

See all Cendyn Reviews
#5

TrustYou

91
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.

Reviewers say compared to Amadeus, TrustYou is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Hostels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Front Office Manager in Thu Dau Mot (Vietnam)

Assistant Front Office Manager in Ho Chi Minh City (Vietnam)

See all TrustYou Reviews
#6

Smart Host GmbH

99
HT Score
Smart Host è un sistema CRM che collega tutte le informazioni rilevanti per gli ospiti dal tuo PMS e da altre fonti in un unico posto. Questi dati vengono utilizzati per suggerimenti di newsletter altamente mirati e automatizzati. Il tuo backoffice può lanciare quelle campagne (100% conformi al GDPR) in pochi minuti e in più lingue. Puoi monitorare il successo di queste campagne fino al livello di ogni singola prenotazione generata. Smart Host: uno strumento, ospiti abituali, più prenotazioni.

Reviewers say compared to Amadeus, Smart Host GmbH is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

Hotel Owner

See all Smart Host GmbH Reviews
#7

Profitroom

99
HT Score
Profitroom CRM è un'efficace piattaforma di marketing e vendita che supporta l'hotel in tutte le fasi dell'acquisizione degli ospiti, aumentando significativamente il numero di prenotazioni dirette. Sarete sorpresi dalla sua indispensabilità.

Reviewers say compared to Amadeus, Profitroom is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Hostels, Motels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

General Manager

See all Profitroom Reviews
#8

Bookboost

98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys. Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns. The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty. Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.

Reviewers say compared to Amadeus, Bookboost is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Hostels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Junior System Administrator

co founder

See all Bookboost Reviews
#9

Akia

Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.
#10

Thynk

82
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points. With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.

Reviewers say compared to Amadeus, Thynk is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Airport/Conference Hotels, Hostels, Motels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Cluster Sales Assistant in Santa Maria (Cape Verde)

DOS in Tam Tien (Vietnam)

See all Thynk Reviews

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