10 migliori alternative a TrustYou 2026
CRM e marketing via e-mail per hotel
92 
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.
Recommended by 44 hoteliers
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All Hotel CRM & Email Marketing Products10 Alternatives & Competitors to TrustYou
#1
Smart Host GmbH
CRM e marketing via e-mail per hotel
99
HT Score
Smart Host è un sistema CRM che collega tutte le informazioni rilevanti per gli ospiti dal tuo PMS e da altre fonti in un unico posto. Questi dati vengono utilizzati per suggerimenti di newsletter altamente mirati e automatizzati. Il tuo backoffice può lanciare quelle campagne (100% conformi al GDPR) in pochi minuti e in più lingue. Puoi monitorare il successo di queste campagne fino al livello di ogni singola prenotazione generata. Smart Host: uno strumento, ospiti abituali, più prenotazioni.
Reviewers say compared to TrustYou, Smart Host GmbH is
- Better at support
- More features
- Better for: Branded Hotels
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
Hotel Owner
#2
Cendyn
CRM e marketing via e-mail per hotel
0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.
Reviewers say compared to TrustYou, Cendyn is
- More features
- Better for: Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other
RECENT HOTELIER RECOMMENDATIONS
#3
Thynk
CRM e marketing via e-mail per hotel
82
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points.
With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.
Reviewers say compared to TrustYou, Thynk is
- Better for: RV Parks & Campgrounds, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Less features
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts
RECENT HOTELIER RECOMMENDATIONS
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#4
Amadeus
CRM e marketing via e-mail per hotel
0
HT Score
La concorrenza per gli ospiti dell'hotel è più intensa che mai. Capire chi sono i tuoi ospiti e potenziali clienti e personalizzare le tue comunicazioni con loro migliora notevolmente la tua capacità di fidelizzare e promuovere affari ripetuti e superare i tuoi concorrenti. Guest Management Solutions (GMS) di Amadeus è più di un semplice strumento di gestione delle relazioni con i clienti (CRM), offre una suite completa di strumenti di automazione del marketing per coinvolgere gli ospiti dell'hotel e aumentare le entrate. Indirizza gli ospiti con il messaggio giusto al momento giusto, anche se i loro comportamenti cambiano, e personalizza perfettamente il tuo contatto prima, durante e dopo il loro soggiorno. Massimizza il valore dei dati dei tuoi ospiti per aumentare continuamente le entrate e il coinvolgimento del tuo hotel.
Reviewers say compared to TrustYou, Amadeus is
- More features
- Better for: Hostels, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Director of Marketing in Sunnyvale (United States)
Marketing & Social Media Manager in Auburn (United States)
#5
dailypoint™
CRM e marketing via e-mail per hotel
100
HT Score
dailypoint™ è la principale soluzione di gestione dei dati e CRM per singoli hotel e gruppi di hotel. dailypoint™ raccoglie dati da tutte le fonti rilevanti come PMS, POS, sito web, newsletter o Wi-Fi e crea un profilo ospite centrale e consolidato - che è il cuore della tua attività! Vengono utilizzati processi di pulizia integrati e una speciale intelligenza artificiale (AI) per generare un'ulteriore conoscenza approfondita degli ospiti.dailypoint™ è composto da 16 moduli ed è integrato dal dailypoint™ Marketplace con oltre 150 partner di soluzioni. Ciò consente a dailypoint™ non solo di essere utilizzato per il marketing misurabile (CRM) e le vendite dirette ottimali, ma copre anche l'intero percorso del cliente e quindi supporta tutti i reparti di un hotel. dailypoint™ è il #realCRM per gestire i dati degli ospiti in un unico profilo centrale. App incluse:- Data Laundry (www.dailypoint.com/datalaundry)- Profile Engine - Booking Manager (www.dailypoint.com/bookingmanager)- Campaign Manager (CRM) - Website Connect- Privacy Dashboard (gestione GDPR)- Voucher System- Programma fedeltà (www.dailypoint.com/loyalty)- Gestione della reputazione online (ORM)- Smart WiFi (www.dailypoint.com/smartwireless)- Calendario degli eventi- Sistema di informazione degli ospiti- Business Intelligence (report)- Vendite di base- Elenchi intelligenti- APIMaggiori informazioni: www.dailypoint.com/360dp
Reviewers say compared to TrustYou, dailypoint™ is
- More features
- Better for: RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#6
Reguest
CRM e marketing via e-mail per hotel
84
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.
Reviewers say compared to TrustYou, Reguest is
- Better at support
- More features
- Better for: Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Extended Stay & Serviced Apartments, Luxury Hotels, Other
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#7
Profitroom
CRM e marketing via e-mail per hotel
99
HT Score
Profitroom CRM è un'efficace piattaforma di marketing e vendita che supporta l'hotel in tutte le fasi dell'acquisizione degli ospiti, aumentando significativamente il numero di prenotazioni dirette. Sarete sorpresi dalla sua indispensabilità.
Reviewers say compared to TrustYou, Profitroom is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#8
Hapi
CRM e marketing via e-mail per hotel
31
HT Score
Salesforce con Hapi Connect ti consente di acquisire i dati che si trovano nel tuo PMS ed esporli a Salesforce, il software CRM leader a livello mondiale. Creato come una raccolta di componenti Lightning, Hapi Connect per Salesforce offre la flessibilità di gestire una varietà di casi d'uso per le funzionalità B2B e B2C legate all'ospitalità, tra cui una vista a 360 gradi dell'ospite, report e dashboard sui dati di soggiorno e consumo degli ospiti, e campagne di marketing digitale. Per le catene alberghiere e le società di gestione alberghiera che centralizzano le vendite e le operazioni su Salesforce, Hapi Connect consente di arricchire i record di clienti e account con dati effettivi sui ricavi degli hotel da un'ampia varietà di sistemi di gestione delle proprietà, tra cui Oracle Opera PMS e Infor HMS.
Reviewers say compared to TrustYou, Hapi is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
SVP Innovation, Digital Transformation and Strategy
Senior Director - Guest Facing Applications
#9
Bookboost AB
CRM e marketing via e-mail per hotel
98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys.
Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns.
The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty.
Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.
Reviewers say compared to TrustYou, Bookboost AB is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Other, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#10
Akia
Hotel CRM & Email Marketing
Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.
Cosa stanno controllando gli albergatori in United States
Supportato da oltre 60.000 recensioni verificate di software per hotel
General Manager