Lodgistics
4.9 (78 REVIEWS)
HT Score
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Lodgistics
Ranked 4 (out of 55) in Staff Collaboration Tools
Seamless Operations for the perfect Guest Experience
97% recommended by 72 hotels
Marriott, Hilton, Hyatt & 69 others
What is Lodgistics?
Founded in 2015 | Headquarters in Raleigh (United States) | 8 employees
Lodgistics is a hospitality operations management software designed to streamline hotel processes and boost operational efficiency. It offers robust communication and task management features, enabling hotels to oversee preventive maintenance, manage checklists, generate and track work orders, and uphold quality assurance and brand standards. The intuitive interface and automation capabilities significantly reduce training time and manual errors, empowering your team to focus on delivering exceptional guest experiences. Enhanced staff collaboration and powerful analytics help optimize revenue and elevate guest satisfaction, making Lodgistics a valuable addition to any hotel’s operations.
Capabilities
Preventative Maintenance
Preventative Maintenance
Our preventative maintenance module allows for optimization and complete tracking from top to bottom. Never miss a beat with photo verification and automated ticket creation.
Mobile App (IOS & Android)
Mobile App (IOS & Android)
Lodgistics was designed for mobile use. Our UI was built to make jobs easier, not more complex.
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Lodgistics Reviews Summary
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Lodgistics is the #7 most trending product in the Staff Collaboration Tools category (out of 55) and the #354 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLodgistics’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Lodgistics Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Lodgistics Case Studies
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References
"We tried multiple other maintenance and operation solutions prior to Lodgistics and switched several times. Once we found Lodgistics we were blown away by the ease of use that it provided our teams. Not only did they provide the maintenance piece but also front desk logs, checklists, even a temperature log during COVID. Also the customer service and online tutorials are second to none. The staff at Lodgistics is always willing to help out as well as make multiple improvements or additions when needed. We have found our partner for years to come!"
Alvin Sellars
Vice President of Operations @
Atma Hotel Group
"Lodgistics provided the expected communication solutions, plus additional benefits in terms of scheduling PM projects and ability to upload photos."
Ana Yuristy
Executive Director @
The Drake Hotel
Featured Customers
Popularity by Segment
Size
1 | X-Small (1-9 room)
1 | Small (10-24 room)
8 | Medium (25-74 room)
109 | Large (75-199 room)
3 | X-Large (200+ room)
Country
121 | United States of America
2 | Canada
1 | India
Type
112 | Branded Hotels
52 | Limited Service & Budget Hotels
42 | Bed & Breakfast & Inns
41 | Airport/Conference Hotels
33 | City Center Hotels
31 | Extended Stay & Serviced Apartments
15 | Boutiques
14 | Luxury Hotels
12 | Resorts
10 | Hostels
5 | Casinos
3 | RV Parks & Campgrounds
1 | Motels
Region
123 | North America
1 | Asia Pacific
Category
78 | Staff Collaboration Tools
75 | Hotel Maintenance Software
67 | Employee Engagement Software
51 | Housekeeping Software
More Products by Lodgistics
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Lodgistics for its robust communication and task management features, which streamline operations and enhance staff collaboration. The software's intuitive interface and automation capabilities significantly reduce training time and manual errors. Key benefits include streamlined maintenance management, improved guest satisfaction through better communication, and powerful analytics for optimizing revenue and guest experiences. However, hoteliers have noted minor bugs, occasional slow performance, and a need for better integration with third-party services and customization options.
AI-generated from the text of customer reviews
Looking for specific info?
10
It Is awesome to use
Assistant General Manager from 100 to 199 room Branded Hotel in Largo (United States of America)
Verified
5 months ago
Easy communication between departments helps us to complete task between departments with ease. This app has changed our daily activity
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Assistant General Manager
Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Williamsport (United States of America)
Verified
5 months ago
I like having everything logged in one place and being able to log in to see where my team is at on their tasks. As someone deeply entrenched in the hospitality industry, I recently had the pleasure of exploring Lodgistics Hotel Management Software, and I must say, it exceeded my expectations in more ways than one. This comprehensive soluti...
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Great communication tool!
from 100 to 199 room Branded Hotel in Greenville (United States of America)
Verified
5 months ago
Lodgistics is a great platform for communicating with the team. I love the feature of seeing who has read the post.
United States of America
United States of America
Large Hotel
10
Front Office Manager
Front Office Manager from 50-74 room Bed & Breakfast & Inn in Sedona (United States of America)
Verified
6 months ago
I really like the communication aspects. It helps keep us all informed whether we are on or off the clock
United States of America
United States of America
Front Office Manager
Medium Hotel
8
Fast and Efficient
General Manager from 50-74 room Bed & Breakfast & Inn in Portsmouth (United States of America)
Verified
7 months ago
If there is an issue, support addresses it immediately. It is so easy to use, in a small or large company.
United States of America
United States of America
General Manager
Medium Hotel
10
Secret in coder Ring
General Manager from 75-99 room Branded Hotel in Santa Fe (United States of America)
Verified
7 months ago
It's wonderful no more. secret in coder ring trying to figure. out everyone handwriting read. asking everyone do you know what this says.
United States of America
United States of America
General Manager
Large Hotel
10
A must have for effective communication!
GM from 75-99 room Bed & Breakfast & Inn in Gatlinburg (United States of America)
Verified
9 months ago
Logistics Software is a must have for effective employee communication! The ability to easily communicate between departments is a great way to be proactive to guest needs and solving problems before they happen. The preventative maintenance tools make for easy inspections. A built-in hotel log makes communication between shifts seamless wh...
United States of America
United States of America
GM
Large Hotel
10
Ease of Communication
from 100 to 199 room Branded Hotel in Raleigh (United States of America)
Verified
9 months ago
Lodgistics makes it incredibly easy to communicate with all team members or departments on a daily basis. This not only works for team leaders, but each individual associate. Work orders can be completed by anyone at any time. The use of hotel logs that can be updated throughout a shift, or use of the shift checklists allows real time track...
United States of America
United States of America
Large Hotel
10
Great Collaboration Tool
from 100 to 199 room Branded Hotel in Asheville (United States of America)
Verified
9 months ago
Easy to use and great for communication across all departments. The hotel maintenance software is ideal for inputting and tracking work orders and guest issues. The Housekeeping software is easy to use for all skill levels and makes a huge difference in how we effectively and efficiently handle the hotel operations.
United States of America
United States of America
Large Hotel
10
An App that our front desk can not live without!
Area Director of Sales & Marketing from 100 to 199 room Branded Hotel in Cary (United States of America)
Verified
9 months ago
- Great communication tool between the front desk and housekeeping team. Able to use pictures in addition to text, helps to cut down on communication gaps with a multi-lingual staff. The tracking system for hotel maintenance is great! Any of our can submit a ticket or work order, easily and quickly. The fact that it all goes through your ph...
United States of America
United States of America
Area Director of Sales & Marketing
Large Hotel
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Expert Q&A and Partner Recommendations
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Lodgistics Integrations
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Support
Unverified
Lodgistics has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
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