Combining CRM with Upselling at ONYX Hospitality Group
Overview
There’s a lot more than room upgrades hotels can be upselling. We can increase the total spend per stay in any number of ways, like adding a cocktail session, or even a new wine at the bar to the platform. Learn how to connect your CRM to an upselling platform to run advanced promotions and generate tRevPAR.
What’s Inside- Creating dependencies for automation-driven results
- Maintaining control over email quality and frequency
- Translating in-depth data into upselling actions
- Maximum data security across all aspects of the integration
- Creating delight through personalisation
- Creative approaches to incremental revenue
