Most Recent Posts
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Turning a serviced apartment stay into an experience
When it comes to turning a stay into an experience, it is easy to assume that hotels have the upper-hand. After all, they have the convenience of a wide array of full-time staff...
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Hotel analytics series pt 1: Why your reports are not analytics
As providers of the leading Business Intelligence (BI) and Analytics platform for the hospitality industry (HotelIQ), at Intelligent Hospitality we’re often asked to...
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How Adam Isrow and his team built GoConcierge into a global empire without venture funding or a marketing budget
What do you think of when asked to picture the founder of a dot com era startup founded in the year 2000? I picture an arrogant and sharp elbowed hype man with an inflated...
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Learn how Kevin Brown went from Guest Services Manager to Product Marketer at a $30B dollar hotel tech company in under 4 years
Working as a front desk agent at a hotel is insanely hard work. Hotel guests have extremely high expectations: they want to be checked in fast, they want amazing service, a...
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What does the INTELITY merger mean for your hotel technology strategy?
If you’re like most hotel owners and managers you’re probably being pitched by dozens of technology vendors each week. Some of these vendors are specialists that...
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This is the tech every hospitality HR manager needs for success
Relentless turnover challenges the sanity of even the most composed hotel manager. I would know: after owning two restaurants that employed 70 people at peak times, the constant...
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(VIDEO) "With AirBnB and OYO here at HEDNA LA, it's clear that what it means to be a 'hotel' has changed"
It's really interesting that in today's market while we're at a hotel electronic distribution conference (HEDNA) we have panels featuring executives from Airbnb and OYO Rooms...
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Revenue managers: This is what you need to know from 5 must-read books
There's never enough time in the day. So it's not surprising that even thinking about reading a book seems indulgent -- even if it's a book that makes you better at your job. For...
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(Podcast) FOSSE creator Dave Berkus uses lessons from history to predict the future of hotel technology
In this episode we chat with Dave Berkus, one of the most prolific angel investors of all time. Dave is the creator of FOSSE - the property management system that Marriott...
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Hotel tech is a massive investment opportunity and PeakSpan Capital is doubling down
How many hotels are there in the world? Back in 2012 STR estimated 187,000 hotels with more than 17.5 million rooms globally but we’ve seen estimates from Booking and...
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