Compare Amadeus – Guest Management Solutions vs Cendyn CRM vs Hapi Guest

Amadeus

Amadeus – Guest Management Solutions

8 reviews
Cendyn

Cendyn CRM

16 reviews
Hapi

Hapi Guest

66 reviews

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Compare Amadeus – Guest Management Solutions vs Cendyn CRM vs Hapi Guest

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Cendyn CRM vs Hapi Guest. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 90 verified hotelier reviews across 27 countries.

Amadeus

Amadeus

Ranked 18 (out of 64)

4.1
8 reviews
View profile
Cendyn

Cendyn

Ranked 15 (out of 64)

4.8
16 reviews
View profile
Hapi

Hapi

Ranked 10 (out of 64)

4.8
66 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Cendyn CRM

unranked HTScore Icon

Hapi Guest

38 HTScore Icon
Popularity

Amadeus – Guest Management Solutions

8 verified reviews

Cendyn CRM

16 verified reviews

Hapi Guest

66 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

81%

Cendyn CRM

95%

Hapi Guest

96%
Ease of Use

Amadeus – Guest Management Solutions

3.4

Cendyn CRM

4

Hapi Guest

4.6
ROI

Amadeus – Guest Management Solutions

3.6

Cendyn CRM

4.6

Hapi Guest

4.6
Implementation

Amadeus – Guest Management Solutions

3.5

Cendyn CRM

4.6

Hapi Guest

4.6
Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Cendyn CRM

4.5

Verified Customer Support

Hapi Guest

4.8

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Cendyn CRM

Hapi Guest

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Cendyn CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Hapi Guest

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Cendyn
vs.
Hapi

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

Cendyn CRM

Luxury Hotels - 50%
Resorts - 25%
City Center Hotels - 6%

Hapi Guest

Branded Hotels - 28%
Resorts - 18%
Other - 3%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Cendyn CRM

Cendyn doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cendyn Average Cendyn

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Hapi Average Hapi

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Cendyn CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hapi Guest

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Amadeus
vs.
Cendyn
vs.
Hapi

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Cendyn CRM

Email Marketing

Digital Executive

Hapi Guest

Hapi API intergration

Manger, Central Reservation Systems
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Cendyn CRM

Helpful tech support

Marketing Executive from London (United Kingdom)

Hapi Guest

Excellence in Service and Delivery

Vice President of IT
Most Critical

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Cendyn CRM

Helpful tech support

Marketing Executive from London (United Kingdom)

Hapi Guest

True Hospitality Professionals

IT Director Accor Southern EU
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Cendyn CRM

Cendyn doesn’t have any references available
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General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

Cendyn CRM

Property Management Systems (42) Booking Engine (20) Hotel Management Software (19)

Hapi Guest

Property Management Systems (13) Guest Messaging Software (11) Upselling Software (10)