Compare BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Hootsuite

BCV, A RateGain Company

BCV (A RateGain company)

29 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Hootsuite

Hootsuite

3 reviews

Compare BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Hootsuite

Social Media vendor comparison between BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Hootsuite. Find out which Social Media is right for you based on realtime data from 97 verified hotelier reviews across 23 countries.

BCV, A RateGain Company

BCV, A RateGain Company

Ranked 1 (out of 21)

4.8
29 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Hootsuite

Hootsuite

Ranked 5 (out of 21)

3.4
3 reviews
View profile

Ratings Summary

HT Score

BCV (A RateGain company)

100 HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon

Hootsuite

unranked HTScore Icon
Popularity

BCV (A RateGain company)

29 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews

Hootsuite

3 verified reviews
Likelihood to Recommend

BCV (A RateGain company)

96%

Guest Feedback (by Customer Alliance)

94%

Hootsuite

67%
Ease of Use

BCV (A RateGain company)

4.8

Guest Feedback (by Customer Alliance)

4.7

Hootsuite

4.7
ROI

BCV (A RateGain company)

4.6

Guest Feedback (by Customer Alliance)

4.4

Hootsuite

4
Implementation

BCV (A RateGain company)

4.8

Guest Feedback (by Customer Alliance)

4.6

Hootsuite

Not enough data available
Customer Support

BCV (A RateGain company)

4.8

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Hootsuite

5

Verified Customer Support

Certificate of Excellence

BCV (A RateGain company)

Guest Feedback (by Customer Alliance)

Hootsuite

Features

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Case Management

Marketing dashboard

Facebook Integration

Instagram Integration

Twitter Integration

Linkedin Integration

Mobile App

BCV (A RateGain company)

Other

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Hootsuite

Other

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TOP Matches

BCV, A RateGain Company
vs.
Customer Alliance
vs.
Hootsuite

Customers

Top 3 Segments

BCV (A RateGain company)

Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Hootsuite

Other - 100%
Resorts - 0%
Motels - 0%
Featured clients
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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

Hootsuite has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

BCV (A RateGain company)

Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hootsuite

Pricing Available By Request
Hootsuite has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
BCV, A RateGain Company
vs.
Customer Alliance
vs.
Hootsuite

What Customers Are Saying

Most Recent Review

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Hootsuite

It's easy to manage several social media platforms on one page as well as get detailed analytics on your performance and your competitors.

Marketing & Social Media Manager from Auburn (United States)
Most Positive Review

BCV (A RateGain company)

The one stop solution for complete Revenue Optimization

Revenue Manager

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Hootsuite

It's easy to manage several social media platforms on one page as well as get detailed analytics on your performance and your competitors.

Marketing & Social Media Manager from Auburn (United States)
Most Critical

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Hootsuite

Helpful, but could do without

Social Media and Marketing Manager from Seattle (United States)
References
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General Info

Screenshots
Integrations

BCV (A RateGain company)

Hotel Metasearch Management Software (2) Booking Engine (1) Business Intelligence (1)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Hootsuite

Hootsuite doesn't have any integrations

Recent Company Updates
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Recent Articles

BCV (A RateGain company)

BCV, A RateGain Company doesn’t have any recent articles

Hootsuite

Hootsuite doesn’t have any recent articles