Compare BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Medallia
Social Media vendor comparison between BCV (A RateGain company) vs Guest Feedback (by Customer Alliance) vs Medallia. Find out which Social Media is right for you based on realtime data from 102 verified hotelier reviews across 23 countries.
BCV, A RateGain Company
Ranked 1 (out of 21)
Customer Alliance
Ranked 3 (out of 25)
Medallia
Ranked 7 (out of 25)
Ratings Summary
BCV (A RateGain company)
100
Guest Feedback (by Customer Alliance)
87
Medallia
unranked
BCV (A RateGain company)
29 verified reviewsGuest Feedback (by Customer Alliance)
65 verified reviewsMedallia
8 verified reviewsBCV (A RateGain company)
Guest Feedback (by Customer Alliance)
Medallia
BCV (A RateGain company)
Guest Feedback (by Customer Alliance)
Medallia
BCV (A RateGain company)
Guest Feedback (by Customer Alliance)
Medallia
BCV (A RateGain company)
Guest Feedback (by Customer Alliance)
Medallia
BCV (A RateGain company)
Verified Customer Support
Guest Feedback (by Customer Alliance)
Verified Customer Support
Medallia
Verified Customer Support
BCV (A RateGain company)
Guest Feedback (by Customer Alliance)
Medallia
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
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Customers
Top 3 Segments
BCV (A RateGain company)
Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Medallia
Other - 87%
Resorts - 13%
Motels - 0%
Featured clients
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Fit Score for Your Property
Pricing
BCV (A RateGain company)
Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Medallia
Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
BCV (A RateGain company)
Attentive and Results Driven Extension of the Team
marketing & eCommerceGuest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Medallia
Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.
Chef concierge from Houston (United States)Most Positive Review
BCV (A RateGain company)
The one stop solution for complete Revenue Optimization
Revenue ManagerGuest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Medallia
Nice Tool
General Manager from San Francisco (United States)Most Critical
BCV (A RateGain company)
Attentive and Results Driven Extension of the Team
marketing & eCommerceGuest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Medallia
Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction
Night Manager from Las Vegas (United States)References
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General Info
Screenshots
Integrations
BCV (A RateGain company)
Hotel Metasearch Management Software (2)
Booking Engine (1)
Business Intelligence (1)
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Medallia
Business Intelligence (2)
Booking Engine (1)
Hotel Reservations Software (1)
Recent Company Updates
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Recent Articles
BCV (A RateGain company)
BCV, A RateGain Company doesn’t have any recent articles