Compare BCV (A RateGain company) vs Medallia vs Revinate (Surveys)

BCV, A RateGain Company

BCV (A RateGain company)

29 reviews
Medallia

Medallia

8 reviews
Revinate

Revinate (Surveys)

146 reviews

Compare BCV (A RateGain company) vs Medallia vs Revinate (Surveys)

Social Media vendor comparison between BCV (A RateGain company) vs Medallia vs Revinate (Surveys). Find out which Social Media is right for you based on realtime data from 183 verified hotelier reviews across 48 countries.

BCV, A RateGain Company

BCV, A RateGain Company

Ranked 1 (out of 21)

4.8
29 reviews
View profile
Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
Revinate

Revinate

Ranked 2 (out of 25)

4.7
146 reviews
View profile

Ratings Summary

HT Score

BCV (A RateGain company)

100 HTScore Icon

Medallia

unranked HTScore Icon

Revinate (Surveys)

89 HTScore Icon
Popularity

BCV (A RateGain company)

29 verified reviews

Medallia

8 verified reviews

Revinate (Surveys)

146 verified reviews
Likelihood to Recommend

BCV (A RateGain company)

96%

Medallia

96%

Revinate (Surveys)

93%
Ease of Use

BCV (A RateGain company)

4.8

Medallia

4.6

Revinate (Surveys)

4.7
ROI

BCV (A RateGain company)

4.6

Medallia

4.5

Revinate (Surveys)

4.5
Implementation

BCV (A RateGain company)

4.8

Medallia

4.9

Revinate (Surveys)

4.6
Customer Support

BCV (A RateGain company)

4.8

Verified Customer Support

Medallia

4.8

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Certificate of Excellence

BCV (A RateGain company)

Medallia

Revinate (Surveys)

Features

Other

Notifications

Social review tracking

Service Recovery/Escalation

Guest Feedback Management

Case Management

Marketing dashboard

Facebook Integration

Instagram Integration

Twitter Integration

Linkedin Integration

Mobile App

BCV (A RateGain company)

Other

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

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TOP Matches

BCV, A RateGain Company
vs.
Medallia
vs.
Revinate

Customers

Top 3 Segments

BCV (A RateGain company)

Resorts - 28%
Branded Hotels - 28%
Boutiques - 17%

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Revinate (Surveys)

Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Revinate Average Revinate

BCV (A RateGain company)

Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
BCV, A RateGain Company
vs.
Medallia
vs.
Revinate

What Customers Are Saying

Most Recent Review

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Revinate (Surveys)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

BCV (A RateGain company)

The one stop solution for complete Revenue Optimization

Revenue Manager

Medallia

Nice Tool

General Manager from San Francisco (United States)

Revinate (Surveys)

Learning

Guest Services Supervisor
Most Critical

BCV (A RateGain company)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Revinate (Surveys)

Great Control and management tool for guest reputation

Area GM
References
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General Info

Screenshots
Integrations

BCV (A RateGain company)

Hotel Metasearch Management Software (2) Booking Engine (1) Business Intelligence (1)

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

Revinate (Surveys)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)
Recent Company Updates
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