Compare Loop CXM (by Benbria) vs Medallia vs Revinate (Surveys)
Guest Surveys & Feedback vendor comparison between Loop CXM (by Benbria) vs Medallia vs Revinate (Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 155 verified hotelier reviews across 40 countries.
Benbria
Ranked 14 (out of 25)
Medallia
Ranked 8 (out of 25)
Revinate
Ranked 4 (out of 25)
Ratings Summary
Loop CXM (by Benbria)
unranked
Medallia
unranked
Revinate (Surveys)
84
Loop CXM (by Benbria)
1 verified reviewsMedallia
8 verified reviewsRevinate (Surveys)
146 verified reviewsLoop CXM (by Benbria)
Medallia
Revinate (Surveys)
Loop CXM (by Benbria)
Medallia
Revinate (Surveys)
Loop CXM (by Benbria)
Medallia
Revinate (Surveys)
Loop CXM (by Benbria)
Not enough data available
Medallia
Revinate (Surveys)
Loop CXM (by Benbria)
Verified Customer Support
Medallia
Verified Customer Support
Revinate (Surveys)
Verified Customer Support
Loop CXM (by Benbria)
Medallia
Revinate (Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
Medallia
Other - 87%
Resorts - 13%
Motels - 0%
Revinate (Surveys)
Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
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Fit Score for Your Property
Pricing
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Medallia
Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Revinate (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingMedallia
Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.
Chef concierge from Houston (United States)Revinate (Surveys)
Revinate as Catalyst to improve Hotel Revenue and Guest Service
Digital Marketing Officer from Pasay (Philippines)Most Positive Review
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingMedallia
Nice Tool
General Manager from San Francisco (United States)Revinate (Surveys)
Learning
Guest Services SupervisorMost Critical
Loop CXM (by Benbria)
Benbria
VP Sales and MarketingMedallia
Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction
Night Manager from Las Vegas (United States)Revinate (Surveys)
Great Control and management tool for guest reputation
Area GMReferences
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General Info
Screenshots
Integrations
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
Medallia
Business Intelligence (2)
Booking Engine (1)
Hotel Reservations Systems (1)
Revinate (Surveys)
Property Management Systems (40)
Hotel Management Software (21)
Booking Engine (13)
Recent Company Updates
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Recent Articles