Compare Reputation Manager (by Customer Alliance) vs Canary Messages

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
Canary Technologies

Canary Messages

798 reviews

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Compare Reputation Manager (by Customer Alliance) vs Canary Messages

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs Canary Messages . Find out which Reputation Management is right for you based on realtime data from 851 verified hotelier reviews across 55 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 54)

4.7
53 reviews
View profile
Canary Technologies

Canary Technologies

Ranked 1 (out of 74)

4.8
798 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

84 HTScore Icon

Canary Messages

100 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

Canary Messages

798 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

Canary Messages

96%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

Canary Messages

4.9
ROI

Reputation Manager (by Customer Alliance)

4.4

Canary Messages

4.6
Implementation

Reputation Manager (by Customer Alliance)

4.8

Canary Messages

4.7
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Canary Messages

4.7

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

Canary Messages

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Canary Messages

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Canary Technologies
vs.

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

Canary Messages

Branded Hotels - 25%
Luxury Hotels - 25%
Boutiques - 14%
Featured clients
-

Canary Messages

Canary Technologies doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Messages

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Customer Alliance
vs.
Canary Technologies
vs.

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Canary Messages

Online check in

FO from Kortrijk (Belgium)
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Canary Messages

Secures financial email & text guests

Assistant Director of Technology
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

Canary Messages

Secures financial email & text guests

Assistant Director of Technology
References
-

Canary Messages

Front Desk Manager The Coeur d'Alene Resort

General Info