Compare Reputation Manager (by Customer Alliance) vs Cendyn Digital Marketing Platform vs GuestRevu

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
Cendyn

Cendyn Digital Marketing Platform

27 reviews
GuestRevu

GuestRevu

321 reviews

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Compare Reputation Manager (by Customer Alliance) vs Cendyn Digital Marketing Platform vs GuestRevu

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs Cendyn Digital Marketing Platform vs GuestRevu. Find out which Reputation Management is right for you based on realtime data from 401 verified hotelier reviews across 64 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 55)

4.7
53 reviews
View profile
Cendyn

Cendyn

Ranked 4 (out of 26)

4.6
27 reviews
View profile
GuestRevu

GuestRevu

Ranked 2 (out of 55)

4.7
321 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

83 HTScore Icon

Cendyn Digital Marketing Platform

80 HTScore Icon

GuestRevu

95 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

Cendyn Digital Marketing Platform

27 verified reviews

GuestRevu

321 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

Cendyn Digital Marketing Platform

91%

GuestRevu

94%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

Cendyn Digital Marketing Platform

4.6

GuestRevu

4.6
ROI

Reputation Manager (by Customer Alliance)

4.4

Cendyn Digital Marketing Platform

4.4

GuestRevu

4.6
Implementation

Reputation Manager (by Customer Alliance)

4.8

Cendyn Digital Marketing Platform

4.2

GuestRevu

4.6
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Cendyn Digital Marketing Platform

4.7

Verified Customer Support

GuestRevu

4.7

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

Cendyn Digital Marketing Platform

GuestRevu

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Marketing dashboard

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Cendyn Digital Marketing Platform

Services

Reporting & Analytics

Other

GuestRevu

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Cendyn
vs.
GuestRevu

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

Cendyn Digital Marketing Platform

Boutiques - 25%
City Center Hotels - 15%
Branded Hotels - 15%

GuestRevu

Boutiques - 23%
Resorts - 14%
Bed & Breakfast & Inns - 10%
Featured clients
-

Cendyn Digital Marketing Platform

GuestRevu

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cendyn Average Cendyn

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Cendyn Digital Marketing Platform

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Customer Alliance
vs.
Cendyn
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Cendyn Digital Marketing Platform

Very efficient product and team to manage your metasearch visibility

Directrice des ventes et du RM

GuestRevu

GuestRevu Rating

Regional General Manager from Samarinda (Indonesia)
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

Cendyn Digital Marketing Platform

A powerful tool to increase sales

Chief Executive Officer

GuestRevu

GuestRevu has helped our new property climb the TripAdvisor ranks very quickly

Manager
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

Cendyn Digital Marketing Platform

Strong metasearch performance tooling

Head of Online Media

GuestRevu

Very satisfied with their service and platform

Marketing Coordinator from
References
-

Cendyn Digital Marketing Platform

Stéphane Radi
CEO Contact Hôtels

Juan Giraldo
Head of Performance Marketing Calle 7D

Eduardo Gomez de la Mata
Corporate Head of Marketing & Digital Strategy

Angélique Chabrerie
Owner Hôtel Marceau Champs Elysees-PARIS

GuestRevu

Daniel Thompson
General Manager Mullion Cove Hotel Cornwall

Kevin Charity
CEO The Coaching Inn Group

Tarek Aboudib
General Manager Sandy Beach Hotel & Resort

Mat Matysik
Marketing Manager Shamwari Private Game Reserve in the Eastern Cape

General Info

Screenshots
Integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Cendyn Digital Marketing Platform

Property Management Systems (42) Booking Engine (20) Hotel Management Software (19)

GuestRevu

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)