Compare Guest Feedback (by Customer Alliance) vs Flexkeeping (Glitch Management) vs iiQ-Check

Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
ConsultiiQ GmbH

iiQ-Check

3 reviews

Compare Guest Feedback (by Customer Alliance) vs Flexkeeping (Glitch Management) vs iiQ-Check

Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs Flexkeeping (Glitch Management) vs iiQ-Check. Find out which Guest Survey Software is right for you based on realtime data from 87 verified hotelier reviews across 20 countries.

Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
ConsultiiQ GmbH

ConsultiiQ GmbH

Ranked 19 (out of 55)

5.0
3 reviews
View profile

Ratings Summary

HT Score

Guest Feedback (by Customer Alliance)

87 HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

iiQ-Check

unranked HTScore Icon
Popularity

Guest Feedback (by Customer Alliance)

65 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

iiQ-Check

3 verified reviews
Likelihood to Recommend

Guest Feedback (by Customer Alliance)

94%

Flexkeeping (Glitch Management)

99%

iiQ-Check

100%
Ease of Use

Guest Feedback (by Customer Alliance)

4.7

Flexkeeping (Glitch Management)

5

iiQ-Check

5
ROI

Guest Feedback (by Customer Alliance)

4.4

Flexkeeping (Glitch Management)

4.8

iiQ-Check

4.5
Implementation

Guest Feedback (by Customer Alliance)

4.6

Flexkeeping (Glitch Management)

4.9

iiQ-Check

Not enough data available
Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

iiQ-Check

5

Verified Customer Support

Certificate of Excellence

Guest Feedback (by Customer Alliance)

Flexkeeping (Glitch Management)

iiQ-Check

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

iiQ-Check

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Flexkeeping
vs.
ConsultiiQ GmbH

Customers

Top 3 Segments

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

iiQ-Check

Branded Hotels - 33%
Resorts - 0%
Motels - 0%
Featured clients
-

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

ConsultiiQ GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

iiQ-Check

Pricing Available By Request
ConsultiiQ GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Customer Alliance
vs.
Flexkeeping
vs.
ConsultiiQ GmbH

What Customers Are Saying

Most Recent Review

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

iiQ-Check

Excellent quality management tool

Quality Manager from Rosenheim (Germany)
Most Positive Review

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

iiQ-Check

A perfect review manager that we wouldn't want to be without!

Vorstandsvorsitzender
Most Critical

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Flexkeeping (Glitch Management)

Amazing company

GM

iiQ-Check

A perfect review manager that we wouldn't want to be without!

Vorstandsvorsitzender
References
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

General Info

Screenshots

ConsultiiQ GmbH doesn't have any screenshots

Integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

iiQ-Check

Property Management Systems (4) Booking Engine (1) Hotel Maintenance Software (1)
Recent Articles

iiQ-Check

ConsultiiQ GmbH doesn’t have any recent articles