Compare Guest Feedback (by Customer Alliance) vs Local Measure vs Medallia
Guest Surveys & Feedback vendor comparison between Guest Feedback (by Customer Alliance) vs Local Measure vs Medallia. Find out which Guest Surveys & Feedback is right for you based on realtime data from 73 verified hotelier reviews across 14 countries.
Customer Alliance
Ranked 3 (out of 25)
Local Measure
Ranked 19 (out of 25)
Medallia
Ranked 8 (out of 25)
Ratings Summary
Guest Feedback (by Customer Alliance)
88
Local Measure
unranked
Medallia
unranked
Guest Feedback (by Customer Alliance)
65 verified reviewsLocal Measure
0 verified reviewsMedallia
8 verified reviewsGuest Feedback (by Customer Alliance)
Local Measure
Medallia
Guest Feedback (by Customer Alliance)
Local Measure
Medallia
Guest Feedback (by Customer Alliance)
Local Measure
Medallia
Guest Feedback (by Customer Alliance)
Local Measure
Not enough data available
Medallia
Guest Feedback (by Customer Alliance)
Verified Customer Support
Local Measure
Verified Customer Support
Medallia
Verified Customer Support
Guest Feedback (by Customer Alliance)
Local Measure
Medallia
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Local Measure
Resorts - 0%
Motels - 0%
Hostels - 0%
Medallia
Other - 87%
Resorts - 13%
Motels - 0%
Featured clients
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any featured brands available
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Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Local Measure
Pricing Available By Request
Local Measure has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Medallia
Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Local Measure
Local Measure doesn’t have any clients that have vouched for the productMedallia
Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.
Chef concierge from Houston (United States)Most Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Local Measure
Local Measure doesn’t have any clients that have vouched for the productMedallia
Nice Tool
General Manager from San Francisco (United States)Most Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Local Measure
Local Measure doesn’t have any clients that have vouched for the productMedallia
Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction
Night Manager from Las Vegas (United States)References
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any references available
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General Info
Screenshots
Local Measure doesn't have any screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Local Measure
Local Measure doesn't have any integrations
Medallia
Business Intelligence (2)
Booking Engine (1)
Hotel Reservations Systems (1)
Recent Company Updates
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Recent Articles
Local Measure
Local Measure doesn’t have any recent articles