Compare Guest Feedback (by Customer Alliance) vs Medallia vs Travel Media Group (Custom Social Media Content)
Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs Medallia vs Travel Media Group (Custom Social Media Content). Find out which Guest Survey Software is right for you based on realtime data from 87 verified hotelier reviews across 15 countries.
Customer Alliance
Ranked 3 (out of 25)
Medallia
Ranked 7 (out of 25)
Travel Media Group
Ranked 2 (out of 21)
Ratings Summary
Guest Feedback (by Customer Alliance)
87
Medallia
unranked
Travel Media Group (Custom Social Media Content)
unranked
Guest Feedback (by Customer Alliance)
65 verified reviewsMedallia
8 verified reviewsTravel Media Group (Custom Social Media Content)
14 verified reviewsGuest Feedback (by Customer Alliance)
Medallia
Travel Media Group (Custom Social Media Content)
Guest Feedback (by Customer Alliance)
Medallia
Travel Media Group (Custom Social Media Content)
Guest Feedback (by Customer Alliance)
Medallia
Travel Media Group (Custom Social Media Content)
Guest Feedback (by Customer Alliance)
Medallia
Travel Media Group (Custom Social Media Content)
Guest Feedback (by Customer Alliance)
Verified Customer Support
Medallia
Verified Customer Support
Travel Media Group (Custom Social Media Content)
Verified Customer Support
Guest Feedback (by Customer Alliance)
Medallia
Travel Media Group (Custom Social Media Content)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
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Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Medallia
Other - 87%
Resorts - 13%
Motels - 0%
Travel Media Group (Custom Social Media Content)
Branded Hotels - 29%
Bed & Breakfast & Inns - 14%
Other - 7%
Featured clients
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Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Medallia
Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Travel Media Group (Custom Social Media Content)
Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Medallia
Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.
Chef concierge from Houston (United States)Travel Media Group (Custom Social Media Content)
Travel Media
General ManagerMost Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Medallia
Nice Tool
General Manager from San Francisco (United States)Travel Media Group (Custom Social Media Content)
The best for Innkeepers
OwnerMost Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Medallia
Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction
Night Manager from Las Vegas (United States)Travel Media Group (Custom Social Media Content)
Reputation Management
DOSMReferences
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General Info
Screenshots
Travel Media Group doesn't have any screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Medallia
Business Intelligence (2)
Booking Engine (1)
Hotel Reservations Software (1)
Travel Media Group (Custom Social Media Content)
Property Management Systems (2)
Recent Company Updates
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Recent Articles
Travel Media Group (Custom Social Media Content)
Travel Media Group doesn’t have any recent articles