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Smart Check-in/Out by DOWHAT
3.8 (3 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Smart Check-in/Out by DOWHAT
Unranked in Hotel Guest Apps
Improve Guest Experience through Contactless Check-In via App/Web and Kiosk. Streamline your Check-In Process with DOWHAT
93% recommended by 8 hotels
DOWHAT has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is DOWHAT?
Founded in 2021 | Headquarters in South Korea | 50 employees
Smart Check-in/Out by DOWHAT is a property management system designed to streamline and enhance the guest arrival and departure processes. This innovative platform allows guests to check in via an app, website, or self-service kiosks, thereby eliminating the need to wait in queues at the front desk. Upon check-in, guests can access their rooms using either a kiosk-issued key or a web-based key, offering them unmatched flexibility and control over their stay. This seamless and efficient process not only improves the guest experience but also optimizes operational efficiency for hospitality businesses, aligning perfectly with modern guest expectations and operational demands. Embrace the future of hospitality with DOWHAT, where technology meets exceptional guest service.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of DOWHAT products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
DOWHAT Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
DOWHAT Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by DOWHAT
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
DOWHAT's Provided Description:
"Say goodbye to waiting in queues at the front desk. Smart Check-In/Out by DOWHAT offers guests the convenience of checking in via App/Web or self-service kiosks, ensuring a hassle-free arrival experience. Once checked in, guests can effortlessly access their rooms using either a kiosk-issued key or a web-based key, empowering them with flexibility and control over their stay from the moment they arrive. Embrace the future of hospitality with DOWHAT, where technology meets exceptional guest service."
FAQs
Smart Check-in/Out by DOWHAT Alternatives
Not sure if DOWHAT is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Self-Check-In uprises Front Desk Efficiency
Self-Check-In uprises Front Desk Efficiency
Empower guests to Check-In swiftly via mobile or self-service kiosks, reducing wait times and streamlining operations.
Secure, Contactless Room Entry
Secure, Contactless Room Entry
Provide guests with flexibility of the Check-In process, ensuring a hassle-free arrival and stay experience.
Save energy, time and paper: E-Registration Card
Save energy, time and paper: E-Registration Card
DOWHAT encourages hoteliers to provide a smooth check-in process and support ESG management by offering an E-Registration card for arrivals.
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Smart Order
Staff Collaboration Tools
Serve with Speed, Impress with Ease; Delight your Service with Just a Click!
Keyless Door
Hotel Keyless Entry Systems
DOWHAT offers guests seamless check-in experiences through mobile card keys, supported by BLE, PIN, and web methods. Our innovative card key sharing feature enables effortless distribution to roommates, enhancing convenience. Additionally, our system extends to building elevator control, ensuring integrated security and ease of access throughout your stay
Housekeeping
Housekeeping Software
Discover the easiest housekeeping management tool for housekeepers with Housekeeping by DOWHAT. We simplify and optimizes daily housekeeping
operations, ensuring efficiency and clarity for your staff. Housekeepers can seamlessly access real-time updates on room statuses, streamline task assignments, and monitor progress through an intuitive and user-friendly interface.
E-Reg.Card
Contactless Check-in
Join the movement towards a more sustainable future with DOWHAT's E-Reg Card. Eliminate the need for traditional paper Registration Cards by adopting
our innovative digital solution.
Messenger
Guest Messaging Software
DOWHAT Messenger brings real-time communication capabilities to both staff and guests, ensuring everyone stays informed and connected.
Our platform goes beyond simple messaging by offering a collaborative work tool through the innovative "Task Card" feature.
Smart IoT
Guest Room Management System
Enhance your guests' stay with cutting-edge AI-powered IoT room control, offering a truly personalized experience. With our advanced technology
integrated with a robust Room Management System (RMS), guests can effortlessly control room settings such as lighting, temperature, and
entertainment systems through a simple interface on their mobile devices or in-room tablets.
Booking Engine by DOWHAT
Direct Booking Tools
By installing our state-of-the-art booking engine, you can facilitate
seamless direct reservations through your website, bypassing costly third-party commissions. Our integrated Customer Relationship Management (CRM)
system takes this a step further by enhancing guest engagement and loyalty.
Kiosk by DOWHAT
Contactless Check-in
Say goodbye to waiting in queues at the front desk—introducing Smart Check-In by DOWHAT. Our innovative platform offers guests the convenience of
checking in via mobile or self-service kiosks, ensuring a swift and hassle-free arrival experience.Once checked in, guests can effortlessly access their
rooms using either a kiosk-issued key.
DOWHAT Reviews Summary
Ease of Use
4.3/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
3.3/5
Recommended by
Achievements
This vendor's trending score is rising, Smart Check-in/Out by DOWHAT is the #83 most trending product in the Hotel Guest Apps category (out of 92) and the #2632 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDOWHAT’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
DOWHAT Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare DOWHAT to Top Alternatives
Guest Experience Platform • Fully customizable and integrated guest app
From check-in to check-out, Hoteza GuestApp brings every request, interaction, and service into one digital app: communication, upsells, in-room control and beyond.
Want to find out if DOWHAT is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Dowat Survey Review
사원 from 500+ room Boutique in Gangneung (Korea, South)
Verified
2 years ago
Work becomes more convenient by linking with the tablet provided in the room. It is very convenient that you can change the settings on the Dowat site by setting each permission and apply them on the PC and then take action.
Korea, South
Korea, South
사원
X-Large Hotel
3
Direct reservation available
레저팀장 from 500+ room Hostel in Gangneung (Korea, South)
Verified
2 years ago
From the leisure team's perspective, the biggest part is pre-purchase reservations and operational information. There are still more existing packages or direct admissions than pre-purchase reservations through Dowhat, and customer participation in the utilization rate is the key.
Korea, South
Korea, South
레저팀장
X-Large Hotel
10
Hotel guest app
Commercial Director from 100 to 199 room Bed & Breakfast & Inn in Seoul (Korea, South)
Verified
2 years ago
Everything. Very convenient and fast. Every guests are satisfied with the system of DoWhat. We are pleased to use the system.
Korea, South
Korea, South
Commercial Director
Large Hotel
- 1
It looks like DOWHAT is not recommended by any hotels
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DOWHAT hasn’t been recommended by any experts or partners yet
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Support
Unverified
DOWHAT has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
Customer Support
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ROI
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Implementation
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