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RateTiger Channel Manager (by eRevMax) vs. eviivo Suite™ CM:
Which Is Right for You?
TLDR
We analyzed 384 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eRevMax shines when it comes to support team — especially for brand properties (4.7/5) , with exclusive features like Centralized user & role management and Unlimited Channels (no additional cost).
eviivo shines when it comes to support and on-boarding experience — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
How Does RateTiger Channel Manager (by eRevMax) Compare to eviivo Suite™ CM?
Side-by-side ratings based on 384 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 128 | 256 |
What Are the Pros and Cons of RateTiger Channel Manager (by eRevMax) vs eviivo Suite™ CM?
After analyzing 384 verified reviews, eRevMax users most value its support team, operational efficiency, rate parity, while eviivo users highlight support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set. Click any theme to see what reviewers say.
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Support Team
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Support and on-boarding experience
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Operational Efficiency
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Ease of use and intuitive interface
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Rate Parity
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Comprehensive feature set
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Analytics and Reporting
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Time-saving benefits
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Technical Issues
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Mobile functionality
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Interface
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eRevMax vs eviivo: Rankings by Hotel Segment
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #17 21 reviews | #7 66 reviews |
| Mid-Size (25-74 rooms) ▾ | #8 59 reviews | #14 21 reviews |
| Large (75-199 rooms) ▾ | #5 35 reviews | #13 5 reviews |
| X-Large (200+ rooms) ▾ | #10 5 reviews | #14 2 reviews |
By Property Type
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| Boutique ▾ | #8 52 reviews | #9 38 reviews |
| Luxury ▾ | #7 55 reviews | #8 42 reviews |
| Branded / Chain ▾ | #7 35 reviews | #9 24 reviews |
| Extended Stay ▾ | #8 18 reviews | #6 25 reviews |
By Region
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| North America ▾ | #9 17 reviews | #6 21 reviews |
| Europe ▾ | #9 40 reviews | #3 194 reviews |
| Asia Pacific ▾ | #10 14 reviews | #25 1 reviews |
| Middle East ▾ | #3 42 reviews | #20 2 reviews |
The Decision
When choosing a channel manager for your hotel, your primary goal is to streamline distribution, prevent overbookings, and boost revenue. Both RateTiger by eRevMax and eviivo Suite™ CM aim to solve these problems by connecting your property to major OTAs and sales channels. However, their approach, feature sets, and target audiences differ significantly, affecting your hotel’s operational efficiency and growth potential.
RateTiger offers extensive integration with over 400 partners, real-time rate and availability updates, and detailed analytics, making it ideal for hotels seeking a robust, data-driven solution. Conversely, eviivo Suite™ CM emphasizes ease of use, one-click OTA connectivity, and a flexible, user-friendly interface, suited for smaller properties or vacation rentals. Do these differences align with your hotel’s current needs and growth plans?
Is RateTiger or eviivo Suite™ CM Better for Hotels?
RateTiger and eviivo Suite™ CM both facilitate online distribution, but their strengths are distinct. RateTiger excels in handling complex multi-property portfolios, with features like centralized user management and unlimited channel connections at no extra cost, making it suitable for larger hotel groups. eviivo Suite™ CM, meanwhile, simplifies distribution for small to mid-sized hotels, vacation rentals, and B&Bs, with a focus on quick setup and intuitive controls.
RateTiger’s user reviews highlight its reliability in maintaining rate parity and reducing overbookings, especially for properties with extensive channels. eviivo Suite™ CM receives praise for its mobile access, ease of onboarding, and automation tools, which are crucial for smaller teams managing fewer properties. Which approach better matches your hotel’s size, complexity, and technical capacity?
RateTiger vs eviivo Suite™ CM: Which Should Your Hotel Choose?
If your hotel manages multiple properties, requires deep analytics, and prioritizes comprehensive control, RateTiger is the better fit. Its broad network of over 70 verified partners and advanced reporting tools cater to larger operations aiming to optimize revenue and streamline channel management.
On the other hand, if your hotel is a boutique, B&B, or vacation rental seeking quick onboarding, straightforward interface, and effective automation, eviivo Suite™ CM should be your choice. Its lower cost ($700 monthly for a single property) and one-click OTA setup provide a practical, scalable solution for smaller teams. For larger portfolios, RateTiger’s extensive integrations and features make it the superior option; for smaller, independent properties, eviivo’s simplicity wins.
Is RateTiger or eviivo Suite™ CM Easier to Use?
Ease of use is critical for your team’s adoption and daily management. RateTiger’s interface, with a rating of 4.39/5, is generally considered functional but somewhat outdated, with reviews noting a steeper learning curve. Onboarding is rated 4.46/5, and some users mention technical issues like synchronization delays, which can affect usability.
eviivo Suite™ CM scores a higher 4.65/5 for ease of use, praised for its intuitive design and mobile accessibility. Many reviews highlight its straightforward onboarding and friendly support staff, helping smaller teams get up to speed quickly. Edge: eviivo Suite™ CM.
Which Has Better Features: RateTiger or eviivo Suite™ CM?
RateTiger offers 8 shared features and 2 exclusive to it, including unlimited channels and centralized user management, with a focus on detailed rate and inventory control. Its unique features support complex distribution strategies necessary for multi-property or chain hotels.
eviivo Suite™ CM includes 8 shared features plus 7 exclusive ones like channel self-mapping, yield rules, inventory grid, and integrated payment processing. These functionalities enable small hotels and vacation rentals to automate pricing, optimize revenue, and manage multiple properties easily.
While RateTiger’s features are more suited for large, complex operations, eviivo’s tailored functionalities excel in simplicity and automation. Edge: RateTiger, for its extensive control and integration capabilities.
Which Has Better Customer Support: RateTiger or eviivo Suite™ CM?
Customer support influences your ongoing experience. RateTiger’s support and onboarding receive a 4.61/5 rating, with praise for its responsiveness, but some reviews note slow responses to issues and occasional lack of clarity.
eviivo Suite™ CM’s support scores even higher at 4.78/5, with reviewers calling it friendly, quick, and helpful. Many highlight the personalized onboarding process and ongoing assistance, especially appreciated by small teams. Edge: eviivo Suite™ CM.
Which Has More Integrations: RateTiger or eviivo Suite™ CM?
RateTiger connects to a total of 70 verified partners, including major OTAs like Booking.com, Expedia, and Agoda, plus niche channels and GDS systems. It boasts unique integrations like Visual Matrix PMS, Kwentra, and HQ revenue, offering comprehensive distribution options.
eviivo Suite™ CM connects to 32 verified partners, including key OTAs such as Expedia, Booking.com, and Airbnb. It also supports integrations with tools like PriceLabs and Canary Technologies, suitable for small-to-mid-sized properties.
RateTiger’s broader network makes it better suited for properties needing extensive channel options. Edge: RateTiger.
Which Do Hoteliers Rate Higher: RateTiger or eviivo Suite™ CM?
RateTiger’s 115 reviews yield an overall rating of 4.7/5, with many praising its reliability and integration quality. Small independent hotels and boutique properties rate it highly for its control and real-time updates, though some mention outdated UI and slow meta updates.
eviivo Suite™ CM has 231 reviews with an impressive 85/100 score and a 97% likelihood to recommend, especially among vacation rentals and small hotels. Recent reviews highlight its ease of use and automation features.
Given the recent surge in reviews and higher overall rating, eviivo Suite™ CM is the more highly-rated product among hoteliers. Edge: eviivo Suite™ CM.
How Much Do RateTiger and eviivo Suite™ CM Cost?
RateTiger does not publicly disclose its pricing, which suggests a customized quote based on hotel size and needs. Typically, larger hotel groups pay a monthly fee that can vary significantly.
eviivo Suite™ CM charges a flat $700 monthly fee, with no additional charges for integrations or bookings. Its straightforward pricing structure makes it easier for smaller hotels and B&Bs to budget.
If budget transparency is a priority, eviivo Suite™ CM offers a predictable monthly cost; for larger operations, RateTiger’s pricing is usually tailored.
What Type of Hotel Should Use RateTiger?
Hotels that should consider RateTiger include:
- Large, multi-property hotel groups seeking extensive control over distribution.
- Hotels with complex rate structures needing advanced analytics.
- Properties that require integration with GDS, metasearch, or niche channels.
- Hotels aiming for detailed user and role management.
- Businesses that value data security, compliance, and broad channel partnerships.
Not ideal if your property is small, with limited staff or a simple distribution setup. RateTiger’s complexity may be overwhelming and its cost less predictable for smaller venues.
What Type of Hotel Should Use eviivo Suite™ CM?
eviivo Suite™ CM is suitable for:
- Small hotels, B&Bs, vacation rentals, and hostels.
- Properties looking for quick setup and easy daily management.
- Teams prioritizing automation and mobile access.
- Businesses that want to expand their visibility without high complexity.
- Operators managing few properties but seeking reliable, instant OTA connectivity.
Not ideal if you have a large, multi-property portfolio or need highly detailed control over every channel. Its simplicity suits smaller-scale operations best.
RateTiger vs eviivo Suite™ CM: The Bottom Line for Hotels
RateTiger by eRevMax offers a comprehensive, highly customizable channel management solution built for larger, complex properties. Its extensive integrations and detailed analytics support substantial revenue growth but come with a steeper learning curve and higher cost.
eviivo Suite™ CM provides an intuitive, affordable platform tailored for small to mid-sized hotels and vacation rentals. Its focus on ease of use, automation, and rapid onboarding helps smaller teams operate efficiently and expand their reach.
If your hotel is large or has complex distribution needs, RateTiger is the clear choice. For small hotels or vacation rentals seeking simplicity and quick results, eviivo Suite™ CM is the recommended platform.
Which Features Does RateTiger Channel Manager (by eRevMax) Have That eviivo Suite™ CM Doesn't (and Vice Versa)?
According to HTR's product database, RateTiger Channel Manager (by eRevMax) and eviivo Suite™ CM share 8 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Centralized user & role management | ||
| Centralized user & role management | ||
| Channel Self-Mapping | ||
| Integrated Payment Processing | ||
| Inventory grid | ||
| Support for Weekly & Monthly Rates | ||
| Unlimited Channels (no additional cost) | ||
| Yield Rules |
Real-World Results: eRevMax vs eviivo by Business Goal
We analyzed 10 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
eRevMax vs eviivo: The Bottom Line
What hoteliers love
Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent av... Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent availability.
The integration between eRevMax's Booking Engine and Channel Manager has enhanced operational efficiency by streamlining booking processes.
Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform,... Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform, which boosts trust and potentially occupancy rates.
Where hoteliers push back
Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is pr... Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is prompt in handling such cases.
The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven d... The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven decisions to maximize revenue and optimize strategies.
Ranks higher for
Unique capabilities
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About RateTiger Channel Manager (by eRevMax) vs eviivo Suite™ CM
Can RateTiger Channel Manager (by eRevMax) replace eviivo Suite™ CM?
It depends on your requirements. RateTiger Channel Manager (by eRevMax) and eviivo Suite™ CM share many core Channel Managers features, but each has unique capabilities. RateTiger Channel Manager (by eRevMax) offers 70 verified integration partners, while eviivo Suite™ CM offers 32. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do RateTiger Channel Manager (by eRevMax) or eviivo Suite™ CM offer a free plan?
RateTiger Channel Manager (by eRevMax): No. eviivo Suite™ CM: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank RateTiger Channel Manager (by eRevMax) and eviivo Suite™ CM?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eRevMax has an HT Score of 67 and eviivo has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Channel Managers Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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