RateTiger Channel Manager (by eRevMax) vs. eviivo Suite™ CM:
Which Is Right for You?

Is RateTiger Channel Manager (by eRevMax) or eviivo Suite™ CM Better for Hotels?

RateTiger by eRevMax and eviivo Suite™ CM both target channel management for hotels, but diverge sharply in market fit and operational focus. RateTiger excels for properties requiring extensive channel connectivity and centralized control, supporting over 450 OTAs, GDS, metasearch engines, and wholesalers. In contrast, eviivo Suite™ CM is tailored toward smaller to medium-sized properties, including B&Bs and vacation rentals, emphasizing ease of use, automation, and integrated PMS features.

Both products solve the core problem of channel management: synchronizing room availability and rates across multiple online platforms to prevent overbookings and maximize revenue. RateTiger’s strength lies in broad distribution and real-time ARI updates, while eviivo focuses on simplifying booking workflows, reducing manual work, and increasing direct bookings via its centralized platform and automation tools.

RateTiger Channel Manager (by eRevMax) vs eviivo Suite™ CM: Which Should Your Hotel Choose?

If you operate a hotel with extensive distribution needs across global OTAs, metasearch, and wholesalers—especially larger or branded hotels—choose RateTiger. This is supported by its 450+ channel partnerships and presence in 41 countries, plus 129 reviews with a 4.5 overall rating. For example, luxury and city center hotels, which represent 11% and 12% of its user base respectively, consistently rate RateTiger 4.5 to 4.6 out of 5.

If your property is a small to medium B&B, vacation rental, or boutique hotel, particularly in Europe or North America where eviivo is strongest, eviivo Suite™ CM is likely a better fit. With 291 reviews averaging 4.8 overall, including 38 recent reviews at 4.4, eviivo supports multi-property operations and automation critical to these segments. Its user base includes 31% vacation rentals and 25% B&Bs, with segment ratings reaching 4.8 to 4.9. However, data on very large luxury properties or extensive branded chains is limited for eviivo.

Is RateTiger Channel Manager (by eRevMax) or eviivo Suite™ CM Easier to Use?

Ease of use ratings are close: RateTiger scores 4.4/5 and eviivo 4.6/5, with onboarding at 4.5 and 4.6 respectively. Reviewers praise RateTiger for quick channel mapping and straightforward rate management, though some find the interface outdated and training resources could improve. Eviivo users highlight its intuitive centralized calendar and booking management, although some mention complexity for less tech-savvy users and a learning curve for advanced customization.

Staff adoption appears smoother with eviivo due to integrated automation and a modern interface, which reduces manual tasks. RateTiger’s extensive features may require more initial training but reward users managing complex multi-channel networks.

Edge: Even.

Which Has Better Features: RateTiger Channel Manager (by eRevMax) or eviivo Suite™ CM?

RateTiger offers two features absent in eviivo: centralized user and role management and unlimited channels at no extra cost. Centralized user and role management enhances operational control and security for multi-user teams, important in larger hotels with complex staff structures. Unlimited channels support expansive distribution strategies without incremental fees, benefiting hotels with broad OTA and wholesaler partnerships.

Both share 15 core channel manager features, including real-time rate and availability syncing, booking confirmation, and modification handling. Eviivo lacks unique channel management features but compensates with integrated PMS functions and automated guest messaging, which RateTiger does not offer natively.

Edge: RateTiger Channel Manager (by eRevMax).

Which Has Better Customer Support: RateTiger Channel Manager (by eRevMax) or eviivo Suite™ CM?

Customer support ratings are nearly identical: RateTiger 4.6/5 and eviivo 4.7/5, with onboarding at 4.5 and 4.6. RateTiger reviewers commend fast, proactive assistance and account managers who maintain regular contact. Some users request clearer explanations during issue resolution. Eviivo’s support is praised for patience, courtesy, and problem resolution, though occasional delays and limited weekend availability were noted.

Both vendors have generally strong reputations for support, with minor differences reflecting specific user experiences rather than systemic gaps.

Edge: Even.

Which Has More Integrations: RateTiger Channel Manager (by eRevMax) or eviivo Suite™ CM?

RateTiger leads with 72 verified partners versus eviivo’s 35. Both integrate with key OTAs like Booking.com, Expedia, and TripAdvisor, but RateTiger uniquely supports Visual Matrix PMS, HQ revenue systems, and ROIBACK, critical for hotels using specialized or regional systems. Eviivo focuses on integrations beneficial for vacation rentals and small hotels, such as PriceLabs for dynamic pricing and Duve for guest experience.

Hotels needing broad global connectivity and niche PMS integration gain from RateTiger’s extensive network. Properties prioritizing simplified integrations with popular vacation rental tools and automation may find eviivo sufficient.

Edge: RateTiger Channel Manager (by eRevMax).

Which Do Hoteliers Rate Higher: RateTiger Channel Manager (by eRevMax) or eviivo Suite™ CM?

Eviivo outperforms RateTiger in overall rating with 4.8/5 across 291 reviews versus 4.5/5 across 129 reviews. Eviivo also shows recent rating strength, maintaining 4.4/5 across 38 reviews in the last six months; RateTiger has insufficient recent reviews for reliable current rating analysis. Likelihood to recommend is 96% for eviivo compared to 90% for RateTiger.

By segment, eviivo scores higher in B&Bs (4.8/5 vs 4.6), vacation rentals (4.9/5 vs 4.9/5 but with fewer reviews), and boutique hotels (4.9/5 vs 4.5/5). RateTiger has more reviews from luxury and branded hotels, rating 4.6 and 4.5 respectively, but eviivo’s small sample luxury segment rates even higher at 4.9.

Edge: eviivo.

How Much Do RateTiger Channel Manager (by eRevMax) and eviivo Suite™ CM Cost?

RateTiger does not publish pricing, does not offer a freemium or monthly flat fee, and provides a 30-day trial. eviivo requires a base price of $700 (currency unspecified, likely USD) and does not offer a trial or freemium. Neither charges implementation fees or monthly per-room fees.

This pricing suggests eviivo’s model may be less flexible for smaller properties or those wanting to avoid upfront fees, whereas RateTiger’s undisclosed pricing and trial may allow negotiation depending on channel volume and contract length.

What Type of Hotel Should Use RateTiger Channel Manager (by eRevMax)?

• Hotels that require connectivity to a vast network of 450+ OTAs, GDS, metasearch, and wholesaler channels to maximize global distribution.
• Properties with complex multi-user teams needing centralized user and role management to control access and permissions.
• Luxury, branded, city center, and resort hotels with 4.5+ ratings from users in these segments.
• Hotels seeking unlimited channel connections without incremental channel fees.
• Teams prioritizing comprehensive analytics and reporting to inform revenue management strategies.

Not ideal if:

• Your property is a small B&B, vacation rental, or boutique hotel with limited channel needs, where RateTiger’s complexity may be overkill.
• You prefer integrated PMS and guest communication automation, which RateTiger lacks.
• You require recent proof of sustained software updates and active review engagement; RateTiger has only 1 review in the last six months.

What Type of Hotel Should Use eviivo Suite™ CM?

• Small to medium B&Bs, vacation rentals, and boutique hotels seeking an integrated PMS and channel manager with automation.
• Properties looking to centralize booking calendars across multiple channels and manage multiple properties or agencies.
• Hotels prioritizing ease of use, onboarding, and ongoing support with a modern user interface.
• Teams wanting automated guest messaging, invoice management, and flexible rate rules to reduce front desk workload.
• Operators focused on increasing direct bookings and improving organic search visibility.

Not ideal if:

• Your hotel requires integration with more than 35 third-party systems or niche PMS solutions.
• You need unlimited channel connections without additional cost.
• Your property is a large branded or luxury hotel with complex distribution demands.

RateTiger Channel Manager (by eRevMax) vs eviivo Suite™ CM: The Bottom Line for Hotels

RateTiger and eviivo both effectively address the essential challenge of channel management: synchronizing rates and availability to prevent overbooking. RateTiger’s core advantage is its extensive network of global OTAs, wholesalers, and metasearch platforms combined with centralized user management and unlimited channels. This makes it a natural choice for larger hotels requiring broad distribution and control.

Choose RateTiger if your hotel needs deep integration with over 450 distribution channels, requires centralized team management, and values detailed analytics for revenue optimization. Luxury, branded, and city center hotels with complex online distribution networks will benefit most from RateTiger’s breadth and scale.

Choose eviivo if you manage a smaller property portfolio focusing on B&Bs, vacation rentals, or boutique hotels, where ease of use, automation, and integrated PMS features reduce operational complexity and increase direct bookings. Its higher overall rating, recent positive reviews, and strong support for multi-property management make it preferable for operators prioritizing simplicity and guest communication automation.