Exely HMS vs. WebRezPro HMS: Which Is Right for You?

Updated May 15, 2026  ·  234 verified reviews analyzed

TLDR

We analyzed 234 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Exely shines in ROI and onboarding , with exclusive features like Payment Requests.

WebRezPro shines when it comes to customer support and training — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does Exely HMS Compare to WebRezPro HMS?

Side-by-side ratings based on 234 verified hotelier reviews on HTR.

HTScore
82
81
Likelihood to Recommend
98%
93%
Ease of Use
4.9/5
4.6/5
Customer Support
4.9/5
4.8/5
Value for Money
4.9/5
4.5/5
Starting Price From $400/mo From $700/mo
Verified Reviews 56 178

What Are the Pros and Cons of Exely HMS vs WebRezPro HMS?

After analyzing 234 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while WebRezPro users highlight customer support and training, user interface design, system updates and features. Click any theme to see what reviewers say.

Exely Exely WebRezPro WebRezPro
Pros
+ User Interface
+ Customer Support and Training
+ Customer Support
+ User Interface Design
+ Hotel Operation Efficiency
+ System Updates and Features
+ Channel Management
+ Integration with OTAs
Cons
Customization and Reporting Features
User Interface Design
System Performance and Speed
Reservation Management
Mobile Application
Group and Event Functions

Exely vs WebRezPro: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Exely Exely WebRezPro WebRezPro
Small (10-24 rooms) #23 16 reviews #8 92 reviews
Mid-Size (25-74 rooms) #17 15 reviews #9 49 reviews
Large (75-199 rooms) #16 3 reviews #15 3 reviews
X-Large (200+ rooms) #11 1 reviews #10 2 reviews

By Property Type

Segment Exely Exely WebRezPro WebRezPro
Boutique #22 13 reviews #7 68 reviews
Luxury #20 11 reviews #11 24 reviews
Branded / Chain #25 2 reviews #13 16 reviews
Extended Stay #21 3 reviews #14 10 reviews

By Region

Segment Exely Exely WebRezPro WebRezPro
North America #22 2 reviews #5 165 reviews
Europe #24 2 reviews #23 2 reviews
Asia Pacific #6 28 reviews #19 1 reviews
Middle East #7 5 reviews #15 0 reviews

The Decision

Choosing between Exely HMS by Exely and WebRezPro HMS by WebRezPro hinges on your hotel’s specific operational needs, budget, and growth plans. Both products aim to streamline hotel management and boost revenue but do so through different feature sets, user experiences, and target markets. Your decision should focus on the core functionalities that align with your hotel's size, segment, and technological aspirations.

While Exely boasts a more recent and higher volume of reviews, WebRezPro's wider feature set and extensive integrations suggest it’s more suited for hotels seeking a comprehensive, scalable solution. Which product’s strengths will serve your team best?

Is Exely HMS or WebRezPro HMS Better for Hotels?

Exely and WebRezPro both address core hotel management challenges like reservations, check-ins, and online reputation management. Exely focuses on increasing direct bookings and simplifying operations with an all-in-one platform, while WebRezPro emphasizes automation, extensive integrations, and broad functionality. The key divergence is in their approach: Exely aims for intuitive growth, WebRezPro leans toward feature richness.

WebRezPro has a larger review base with 149 reviews and more recent feedback, providing stronger insight into current performance and user satisfaction. If your hotel prioritizes a proven track record and recent user feedback, WebRezPro’s data underscores its reliability. But are you willing to trade some simplicity for a broader feature set?

WebRezPro HMS vs Exely HMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, cost-effective management system with a focus on ease of use and quick onboarding, Exely is the better choice. Its intuitive interface, high customer support ratings, and recent reviews—18 in the last six months—make it ideal for small to mid-sized hotels prioritizing rapid adoption.

Conversely, if your hotel requires a robust platform with extensive integrations like channel management, revenue management, and a booking engine, WebRezPro suits larger or growing properties. Its 149 reviews, including recent feedback, indicate sustained user satisfaction across diverse hotel segments. Which set of features aligns better with your operational goals?

Is Exely HMS or WebRezPro HMS Easier to Use?

Exely scores a 4.88/5 for ease of use based on user reviews, with many praising its clean, intuitive interface and quick onboarding process. Users highlight that staff adapt quickly, reducing training time, and note that the system integrates smoothly into daily routines.

WebRezPro, while also rated highly at 4.6/5, receives comments about its somewhat outdated interface and complex navigation, which can slow down staff initially. Its training is effective but may require more time due to the system's complexity.

Edge: Exely HMS.

Which Has Better Features: Exely or WebRezPro?

WebRezPro leads with a broader feature set—41 exclusive features like channel management, revenue modules, integrated CRS, and online booking engine—compared to Exely's 3 unique features (Payment Requests, Rate Shopping Module, GDPR). Those features are critical for larger or multi-property hotels seeking automation and extensive online distribution tools.

Exely offers niche features like GDPR compliance and a dedicated payment request module but lacks the extensive integrations WebRezPro provides. For properties needing advanced revenue optimization and distribution tools, WebRezPro's feature depth offers a tangible advantage.

Edge: WebRezPro.

Which Has Better Customer Support: Exely or WebRezPro?

Exely’s customer support is rated 4.9/5, with reviews emphasizing their responsiveness, knowledgeable staff, and ongoing improvements. Users consistently praise the team for swift resolutions and attentive service.

WebRezPro’s support scores 4.79/5, with reviews highlighting their reliable, friendly support staff and effective onboarding. While both are excellent, Exely’s slightly higher ratings and recent positive feedback give it a slight edge.

Edge: Exely HMS.

Which Has More Integrations: Exely or WebRezPro?

WebRezPro boasts 90 verified partners, including major OTAs, CRS, and accounting systems, with a large ecosystem supporting diverse hotel operations. Its integrations include popular tools like Sage, Tripleseat, and Experience Hotel, enabling extensive automation.

Exely has 8 verified partners, including Hotellab and Booking.com, but its smaller network limits third-party automation options. If extensive and varied integrations are vital, WebRezPro’s ecosystem provides more flexibility.

Edge: WebRezPro.

Which Do Hoteliers Rate Higher: Exely or WebRezPro?

With 149 recent reviews, WebRezPro’s users generally rate their experience at 4.73/5, especially in the mid-market and resort segments, indicating strong satisfaction with its features and support. Exely, with only 48 reviews and a perfect overall rating of 0/5, has limited recent feedback, making its satisfaction data less reliable.

Given the volume and recency, WebRezPro’s ratings reflect a stable, well-supported solution favored by a broad range of property types, especially larger hotels and resorts.

Edge: WebRezPro.

How Much Do Exely and WebRezPro Cost?

Exely is priced at a $400 base fee, with no mention of additional costs for implementation or monthly fees, suggesting a straightforward pricing model. WebRezPro costs $700, with similar no-setup or monthly fees listed, indicating a higher investment but potentially more features.

Exact total costs depend on your hotel’s size and needs, but Exely’s lower price point offers a more accessible entry for small to mid-sized hotels seeking core management tools.

What Type of Hotel Should Use Exely HMS?

  • Hotels that prioritize a clean, simple management system with straightforward onboarding.
  • Small to mid-sized properties seeking to increase direct bookings without extensive distribution needs.
  • Hotels that value continuous product improvements and responsive support.
  • Teams that want an intuitive platform that minimizes staff training.
  • Not ideal if your hotel needs complex revenue management, channel distribution, or extensive integrations.

What Type of Hotel Should Use WebRezPro HMS?

  • Larger properties or hotel groups that need extensive integrations with OTAs, CRS, and accounting.
  • Hotels with complex operations, group bookings, or event management requirements.
  • Properties looking for advanced reporting, revenue management, and automation features.
  • Teams that can dedicate time for staff training on a feature-rich platform.
  • Not ideal if your hotel prefers simple, budget-friendly management tools or has minimal online distribution.

WebRezPro vs Exely: The Bottom Line for Hotels

WebRezPro provides a broader feature set, more integrations, and a larger, more recent user review base, making it the more reliable choice for property management today. Its extensive tools support growth, automation, and multi-property operations, especially for larger or more complex hotels.

Exely excels in ease of use, customer support, and cost-efficiency, making it suitable for smaller hotels or properties prioritizing simplicity and direct booking growth. Its recent reviews and high satisfaction ratings suggest it’s a dependable choice for hotels seeking quick onboarding and straightforward management.

If your hotel aims for a feature-rich, scalable platform with wide integrations, WebRezPro is the clear winner. For hotels needing a more streamlined, budget-conscious solution with excellent support, Exely is the logical pick.


In summary, your choice should be driven by your hotel’s size, operational complexity, and growth ambitions. WebRezPro’s extensive features and recent reviews make it a more versatile option, while Exely offers a simpler, cost-effective approach designed for ease and support.

How Much Do Exely HMS and WebRezPro HMS Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Exely Exely WebRezPro WebRezPro
Starting Price From $400/mo From $700/mo

Which Features Does Exely HMS Have That WebRezPro HMS Doesn't (and Vice Versa)?

According to HTR's product database, Exely HMS and WebRezPro HMS share 35 features. Here are the key differences — features one has that the other lacks.

Feature Exely Exely WebRezPro WebRezPro
Booking Engine
Calendar view
Channel Manager
GDPR Compliant
Integrated CRS
Payment Requests
Payment processing
Rate Shopping Module
Revenue management module

Showing top differences. 32 more features differ between these products.

Real-World Results: Exely vs WebRezPro by Business Goal

We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Exely MetroStar Hotel Kuala Lumpur Large
+ +72% Direct Bookings
+ � Reservations surged after activating the Booking Engine and Loyalty Program.
+ +20% Website Revenue

"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."

Vasanth Kumar
Vasanth Kumar
Front Office Manager
WebRezPro Footbridge Beach Motel & Cottages Mid-Size
+ Their original WebRezPro system was simply reinstated and upgraded to the latest version. Future and historical reservations from their time away were imported from the other system.
+ They have healthy online inventory capabilities, and they
+ �re spending less time on the phone!

"Love [WebRezPro’s] customer support. No matter the issue, they always respond and resolve it."

Mark Kilduff
Mark Kilduff
Owner
Increase Operational Efficiency
Exely Boulevard Batumi Hotel & Bellevue Residence Mid-Size
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations
WebRezPro WebRezPro

No published case study for this goal yet.

Improve Guest Experience
Exely Exely

No published case study for this goal yet.

WebRezPro Mediterranean Inn Large
+ We no longer have to maintain a server onsite and all the vulnerabilities or potential vulnerabilities that come with that. WebRezPro has real security, not security theater.
+ WebRezPro has successfully integrated with all other related partners we use. Where there have been troubles, your team has been angelic in their care and persistence in finding working solutions.
+ Reports are easy and intuitive, and very useful. Custom reporting is very helpful, and some accounting reports we needed that didn

"WebRezPro is modern and integrates well with other modern companies’ products, is extremely easy to use and to teach, and is sufficiently customizable. But their ‘absolutely can do..."

Brian Zaugg
Brian Zaugg
Regional Operations Manager

Exely vs WebRezPro: The Bottom Line

Exely
Exely
4.9/5 from 56 reviews

What hoteliers love

User Interface 73% positive

The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.

Customer Support 100% positive

The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.

Hotel Operation Efficiency 100% positive

Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.

Where hoteliers push back

Customization and Reporting Features 56% negative

Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.

System Performance and Speed 50% negative

There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.

Ranks higher for

MY #5 vs #14
PH #6 vs #9
TR #3 vs #6
Asia Pacific #6 vs #19

Unique capabilities

Payment Requests Rate Shopping Module GDPR Compliant
4.9/5 ease of use 4.9/5 support 8 integrations
Visit Profile
WebRezPro
WebRezPro
4.7/5 from 178 reviews

What hoteliers love

Customer Support and Training 78% positive

WebRezPro's customer service and training are praised for their reliability and effectiveness, making it easier for users to address issues swiftly an... WebRezPro's customer service and training are praised for their reliability and effectiveness, making it easier for users to address issues swiftly and operate the system. However, improved training post-setup is desired to fully utilize its features.

User Interface Design 60% positive

The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same t... The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same task add to the complexity, hindering efficient operations and staff training.

System Updates and Features 80% positive

Consistent updates and feature additions are appreciated, although users express issues when major interface changes occur without ease of transition,... Consistent updates and feature additions are appreciated, although users express issues when major interface changes occur without ease of transition, impacting ongoing operations and learning curves.

Where hoteliers push back

User Interface Design 40% negative

The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same t... The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same task add to the complexity, hindering efficient operations and staff training.

Reservation Management 100% negative

While reservation management is generally functional, users point out the need for more efficient editing capabilities like drag-and-drop features to... While reservation management is generally functional, users point out the need for more efficient editing capabilities like drag-and-drop features to streamline operations, which would enhance revenue and customer experience.

Ranks higher for

Mid-Size (25-74 rooms) #9 vs #17
Small (10-24 rooms) #8 vs #23
X-Small (< 10 rooms) #11 vs #26
Bed & Breakfast & Inns #9 vs #25

Unique capabilities

Channel Manager Revenue management module Integrated CRS Payment processing Booking Engine
4.6/5 ease of use 4.8/5 support 89 integrations
Visit Website

Where the ratings diverge most

Overall Rating WebRezPro 4.7 vs 0.0 (+4.7)
Value for Money Exely 4.9 vs 4.6 (+0.3)
Onboarding Exely 4.8 vs 4.4 (+0.4)

Frequently Asked Questions About Exely HMS vs WebRezPro HMS

Can Exely HMS replace WebRezPro HMS?

It depends on your requirements. Exely HMS and WebRezPro HMS share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while WebRezPro HMS offers 89. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Exely HMS or WebRezPro HMS offer a free plan?

Exely HMS: No. WebRezPro HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Exely HMS and WebRezPro HMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and WebRezPro has 81. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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