The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 234 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ROI and onboarding , with exclusive features like Payment Requests.
WebRezPro shines when it comes to customer support and training — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 234 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | From $700/mo |
| Verified Reviews | 56 | 178 |
After analyzing 234 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while WebRezPro users highlight customer support and training, user interface design, system updates and features. Click any theme to see what reviewers say.
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User Interface
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Customer Support and Training
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Customer Support
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User Interface Design
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Hotel Operation Efficiency
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System Updates and Features
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Channel Management
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Integration with OTAs
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Customization and Reporting Features
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User Interface Design
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System Performance and Speed
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Reservation Management
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Mobile Application
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Group and Event Functions
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #23 16 reviews | #8 92 reviews |
| Mid-Size (25-74 rooms) ▾ | #17 15 reviews | #9 49 reviews |
| Large (75-199 rooms) | #16 3 reviews | #15 3 reviews |
| X-Large (200+ rooms) | #11 1 reviews | #10 2 reviews |
By Property Type
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| Boutique ▾ | #22 13 reviews | #7 68 reviews |
| Luxury ▾ | #20 11 reviews | #11 24 reviews |
| Branded / Chain ▾ | #25 2 reviews | #13 16 reviews |
| Extended Stay ▾ | #21 3 reviews | #14 10 reviews |
By Region
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| North America ▾ | #22 2 reviews | #5 165 reviews |
| Europe | #24 2 reviews | #23 2 reviews |
| Asia Pacific ▾ | #6 28 reviews | #19 1 reviews |
| Middle East ▾ | #7 5 reviews | #15 0 reviews |
Choosing between Exely HMS by Exely and WebRezPro HMS by WebRezPro hinges on your hotel’s specific operational needs, budget, and growth plans. Both products aim to streamline hotel management and boost revenue but do so through different feature sets, user experiences, and target markets. Your decision should focus on the core functionalities that align with your hotel's size, segment, and technological aspirations.
While Exely boasts a more recent and higher volume of reviews, WebRezPro's wider feature set and extensive integrations suggest it’s more suited for hotels seeking a comprehensive, scalable solution. Which product’s strengths will serve your team best?
Exely and WebRezPro both address core hotel management challenges like reservations, check-ins, and online reputation management. Exely focuses on increasing direct bookings and simplifying operations with an all-in-one platform, while WebRezPro emphasizes automation, extensive integrations, and broad functionality. The key divergence is in their approach: Exely aims for intuitive growth, WebRezPro leans toward feature richness.
WebRezPro has a larger review base with 149 reviews and more recent feedback, providing stronger insight into current performance and user satisfaction. If your hotel prioritizes a proven track record and recent user feedback, WebRezPro’s data underscores its reliability. But are you willing to trade some simplicity for a broader feature set?
If your hotel needs a straightforward, cost-effective management system with a focus on ease of use and quick onboarding, Exely is the better choice. Its intuitive interface, high customer support ratings, and recent reviews—18 in the last six months—make it ideal for small to mid-sized hotels prioritizing rapid adoption.
Conversely, if your hotel requires a robust platform with extensive integrations like channel management, revenue management, and a booking engine, WebRezPro suits larger or growing properties. Its 149 reviews, including recent feedback, indicate sustained user satisfaction across diverse hotel segments. Which set of features aligns better with your operational goals?
Exely scores a 4.88/5 for ease of use based on user reviews, with many praising its clean, intuitive interface and quick onboarding process. Users highlight that staff adapt quickly, reducing training time, and note that the system integrates smoothly into daily routines.
WebRezPro, while also rated highly at 4.6/5, receives comments about its somewhat outdated interface and complex navigation, which can slow down staff initially. Its training is effective but may require more time due to the system's complexity.
Edge: Exely HMS.
WebRezPro leads with a broader feature set—41 exclusive features like channel management, revenue modules, integrated CRS, and online booking engine—compared to Exely's 3 unique features (Payment Requests, Rate Shopping Module, GDPR). Those features are critical for larger or multi-property hotels seeking automation and extensive online distribution tools.
Exely offers niche features like GDPR compliance and a dedicated payment request module but lacks the extensive integrations WebRezPro provides. For properties needing advanced revenue optimization and distribution tools, WebRezPro's feature depth offers a tangible advantage.
Edge: WebRezPro.
Exely’s customer support is rated 4.9/5, with reviews emphasizing their responsiveness, knowledgeable staff, and ongoing improvements. Users consistently praise the team for swift resolutions and attentive service.
WebRezPro’s support scores 4.79/5, with reviews highlighting their reliable, friendly support staff and effective onboarding. While both are excellent, Exely’s slightly higher ratings and recent positive feedback give it a slight edge.
Edge: Exely HMS.
WebRezPro boasts 90 verified partners, including major OTAs, CRS, and accounting systems, with a large ecosystem supporting diverse hotel operations. Its integrations include popular tools like Sage, Tripleseat, and Experience Hotel, enabling extensive automation.
Exely has 8 verified partners, including Hotellab and Booking.com, but its smaller network limits third-party automation options. If extensive and varied integrations are vital, WebRezPro’s ecosystem provides more flexibility.
Edge: WebRezPro.
With 149 recent reviews, WebRezPro’s users generally rate their experience at 4.73/5, especially in the mid-market and resort segments, indicating strong satisfaction with its features and support. Exely, with only 48 reviews and a perfect overall rating of 0/5, has limited recent feedback, making its satisfaction data less reliable.
Given the volume and recency, WebRezPro’s ratings reflect a stable, well-supported solution favored by a broad range of property types, especially larger hotels and resorts.
Edge: WebRezPro.
Exely is priced at a $400 base fee, with no mention of additional costs for implementation or monthly fees, suggesting a straightforward pricing model. WebRezPro costs $700, with similar no-setup or monthly fees listed, indicating a higher investment but potentially more features.
Exact total costs depend on your hotel’s size and needs, but Exely’s lower price point offers a more accessible entry for small to mid-sized hotels seeking core management tools.
WebRezPro provides a broader feature set, more integrations, and a larger, more recent user review base, making it the more reliable choice for property management today. Its extensive tools support growth, automation, and multi-property operations, especially for larger or more complex hotels.
Exely excels in ease of use, customer support, and cost-efficiency, making it suitable for smaller hotels or properties prioritizing simplicity and direct booking growth. Its recent reviews and high satisfaction ratings suggest it’s a dependable choice for hotels seeking quick onboarding and straightforward management.
If your hotel aims for a feature-rich, scalable platform with wide integrations, WebRezPro is the clear winner. For hotels needing a more streamlined, budget-conscious solution with excellent support, Exely is the logical pick.
In summary, your choice should be driven by your hotel’s size, operational complexity, and growth ambitions. WebRezPro’s extensive features and recent reviews make it a more versatile option, while Exely offers a simpler, cost-effective approach designed for ease and support.
According to HTR's product database, Exely HMS and WebRezPro HMS share 35 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| GDPR Compliant | ||
| Integrated CRS | ||
| Payment Requests | ||
| Payment processing | ||
| Rate Shopping Module | ||
| Revenue management module |
Showing top differences. 32 more features differ between these products.
We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
"Love [WebRezPro’s] customer support. No matter the issue, they always respond and resolve it."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
No published case study for this goal yet.
"WebRezPro is modern and integrates well with other modern companies’ products, is extremely easy to use and to teach, and is sufficiently customizable. But their ‘absolutely can do..."
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Ranks higher for
Unique capabilities
What hoteliers love
WebRezPro's customer service and training are praised for their reliability and effectiveness, making it easier for users to address issues swiftly an... WebRezPro's customer service and training are praised for their reliability and effectiveness, making it easier for users to address issues swiftly and operate the system. However, improved training post-setup is desired to fully utilize its features.
The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same t... The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same task add to the complexity, hindering efficient operations and staff training.
Consistent updates and feature additions are appreciated, although users express issues when major interface changes occur without ease of transition,... Consistent updates and feature additions are appreciated, although users express issues when major interface changes occur without ease of transition, impacting ongoing operations and learning curves.
Where hoteliers push back
The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same t... The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same task add to the complexity, hindering efficient operations and staff training.
While reservation management is generally functional, users point out the need for more efficient editing capabilities like drag-and-drop features to... While reservation management is generally functional, users point out the need for more efficient editing capabilities like drag-and-drop features to streamline operations, which would enhance revenue and customer experience.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely HMS and WebRezPro HMS share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while WebRezPro HMS offers 89. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely HMS: No. WebRezPro HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and WebRezPro has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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